background image

Steps for Using the Course and Getting More Help! 

Thank you for enrolling in our Udemy course and learning how you can get more help!

 

 

1.  Want to speed up or slow down the talking speed?  Go to 

https://www.udemy.com/user/edit-preferences

 and enable the HTML 5 player. 

Go back to the course and start the next lectures. Look in the upper left for speed. 
Read more at 

https://support.udemy.com/customer/portal/articles/1497737-

how-do-i-change-my-video-player-settings-?b_id=3056

 

2.  Have a technical issue such as lectures not loading, audio silent, or the course 

not working on mobile? You can search the Udemy help database for an 
immediate solution at 

https://support.udemy.com/customer/en/portal/articles

 or 

report this issue directly to Udemy by clicking “contact us” on that bottom of the 
page.  This will get you the fastest response and help the problem to be fixed 
quickly. Udemy instructors have no control over the functions of Udemy including 
the hosting or interface. 

3.  Have a question? Search the existing discussion questions first!  You may find 

that another student already asked and got an answer the same question you 
have now!  Ermin and I try to answer every discussion question that is posted as 
soon as we can which often is daily.  To perform a search, load all the discussion 
questions and then use Control + F to bring up the find window. The Udemy 
search discussions feature is currently broken. 

4.  Add a new discussion.  If you do not see an answer to your question in the course, 

post a new discussion with as much detail as possible! Please include a screenshot 
with your question and any related links so that we will have all of the information 
to answer your question.  Posting a discussion allows me to answer your question 
for all students to see so that the next student with this question can find my 
answer. If you send Ermin or me a message with a question about the course, we 
will ask you to post a discussion instead.  Answering your question thoughtfully 
takes time. We want the time we spend answering your question to give value you 
and to other students.