(P = Presenter; C1 = Caller 1; C2 = Caller 2)

And that was of course this week's brand new number one! My name's Dave Darby, and you're listening to Road Rage. Okay, let's see who's waiting on the line. Hello - what's your name, and how can we help?

C1: Hello, Dave. Um, my name's Mark, and my problem is traffic jams. I waste too much time sitting in my car in traffic jams in the morning on my way to work and in the evening on my way home, and I'm sick of it.

P: Ah, yes. I'm sure lots of people share your feelings, Mark. Why don't you work at home some of the time?

C1: I can't do that, Dave - I work in a shop.

P: Oh, okay. You could use public transport. Then you could read a newspaper on your way to work, and your time wouldn't be wasted.

C1: I can't do that, Dave - I have to use my car at work for deliveries.

P: Okay. Well, Mark, if I were you I'd learn a new language! Where do you usually go on holiday?

C1: Uh, Spain, Dave.

P: Great! You can buy Spanish language courses on CD and play them on your car stereo. They're fantastic, and you won't see the time pass.

C1: Uh, Dave ...

P: Thank you, Mark. Have we got another problem on the line - yes, hello - what's your name, and how can we help?

C2: Er, hello, Dave. My name's ... I'm, I'm called Sharon and I can't pass my driving test.

P: Oh dear, Sharon. Why's that?

C2: Well, I'm too nervous.

P: Right. How many times have you taken your test?

C2: Seven times, Dave. I'm fine in the lessons, and then on the day of the test I fall apart. I start shaking and I can't see the road.

P: Oh dear. Well, Sharon, ...

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