IMAG0204

(1 73 words)

Useful language

Complalnłng

•    / am writing to you about (several problems related to my city break In June).

cashod)

•    / ha ve been waitlng for (two weeks for o reply fo my letter).

•    To make matters worse, (we were informed that there was no record o 1 our cheque being

•    / would be gra te ful if you could (refund my deposit as soon as possible).

Reguestlng Information

•    / am writing In response to (your advertisement in The Daily Standard on July 20th).

•    I would be gratefuf if you could (send me further details about the position).

•    / am writing to enęuire whether (you could let me have further details about the holiday).

•    / would iike to know morę about (the arrangements for the even/ng meal).

Glving Informatlon/Responding to requests for Information

•    in response to your query, I vyk>ułd Iike to inform you that (I passed the FCE in June).

•    With reference to your letter of ... (I endose details of my qualifications).

•    You asked me to tell you about (my travel plans and I endose further details).