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ABOUTTOM BIHN

Who is Tom Bihn?

Are all TOM BIHN bags modę in Seattle?

What are your environmentol policies?

How doyou pronounce 'Bihn'?

What does your core lobel soy?

“Siquid mantica non capit, domi relinquendum est.’? Why do you use a piane in your logo?

How's the weałher up there?

ABOUTOUR BAGS

Do you offer custom-made bags?

Can I get a bag in o custorn color combination?

When and how often doyou introduce new designs?

What's the best way to be notified when you introduce new designs?

Does Tom make design updates to existing bags?

How often do you odd new colors?

How can I make suggestions?

Why don'tyou sell bags with wheels?

Are TOM BIHN bags woterproof?

Where can I find reviews of TOM BIHN bags?

BUYING OUR BAGS

How can I buy TOM BIHN bags?

Is your online checkout§f Areyou^0^favoilable in Stores?

'are TOM BIHN bags so expensive?

TOM BIHN bags are carefully constructed of fine quality materials and components in our own Seattle factory. They'd be less expensive if we had them produced in China or N/ietnam, but then we'd lose control over the quality of the finished product and the quality of thejobs we create. Our tum-around time (the time betweon designing a new product and being able to ship it to customers) is quite fast, especially for a smali company. We could use cheaper materials, but we've been making bags for a long time and plan to make them for a lot longer still: we don't want folks complaining about this or that part breaking or wearing out prematurely. There are plenty of less expensive products on the market and it's up to you, the consumer, to decide if the quality of our products justifies their expense.

Whyttl^OM BIHN bags so cheap?

Doyou offer aut Can I get a discount or o coupon?

Which bags will fit my laptop or tablet?

I'm unhappy about something! What do I do?

I'm reatly happy about something! Whot do l do?

Hey! When will the bag I want be ovoilable in color.