British worker Michael Collins spent a year working in the USA. In an
interview, he compares British and American ways of working.
Listen and answer the first four questions.
1 What Michael liked:
a) the workplace was formal
b) his colleagues were friendly
c) he had a good salary
2 In the USA …
a) people use first names with everybody in the company.
b) people use first names with colleagues but not with senior executives.
c) people usually use family names.
3 He also liked …
a) the modern offices.
b) starting work early in the morning.
c) the company restaurant.
4 What he didn’t like:
a) the computers were not very good
b) senior executives were not friendly
c) short holidays
Listen again and complete the chart.
USA
UK
Clothes
5 wear ........... clothes
6 wear ........... clothes
Working hours
7 start work at ...........
8 start work at ...........
Annual leave
9 ........... weeks
10 ........... weeks
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Progress Test 3
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Progress Test 3
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Listening
UNIT_04 6/11/03 2:23 pm Page 19
Look at the diagrams which will be used for a presentation about a Spanish
company. Then complete the notes with suitable words.
A
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Vocabulary
EXAMPLE
Luis Sanchez ...................... the company in 1968.
14 It ........... electrical equipment, for example TVs.
16 It has four ........... sales offices.
15 It ........... to other countries in Europe, North
Africa and the Middle East.
11 The company’s ........... ........... is in Barcelona.
12 There are two ........... : one in Bilbao and one in
Zaragoza.
13 The company ........... 4,900 staff.
set up
m
e
o
h
f
e
o
UNIT_04 6/11/03 2:23 pm Page 20
A colleague asks you how to use the Internet to buy a house in Spain. Choose
a word or phrase from the box to complete the instructions.
surf
keywords
download
search engine
log on
websites
EXAMPLE
:
First, to connect to the Internet, you need to ........... .
17 Next, use a good ........... – Google, for example.
18 Type in the ...........: ‘property in Spain’.
19 You will then get a list of useful ............
20 Sometimes you have to ........... for a long time before you can find what
you want.
21 Some sites let you ...........files to your computer so you can study them
B
Choose a word from the box to complete the sentences.
apply
successful
advertisement
candidates
CV
experience
EXAMPLE
:
When a company needs new employees, it often places an
. . . . . . . . . . . . . . . . . . . in the newspaper.
22 If you are interested in the job, you can ........... for it.
23 You send your ........... and a letter to the company.
24 The company invites a small number of the best ........... to an interview.
25 In the interview, you answer questions about your ........... .
26 If you are ..........., the company offers you the job.
Jo is on a training course today. She is talking to another student on the
course. Write the verbs in the conversation in the correct tense: present
simple or present continuous.
Jo
This course is really good. I (learn) ................. a lot!
Bob What (do) ........... you usually ...........
27
?
Jo
I (design) ...........
28
websites. Usually I (work) ...........
29
alone.
I (not meet) ...........
30
many people. Here I (meet) ...........
31
other
people and it’s good to talk and get ideas. (you enjoy) ...........
32
the
course?
Bob Yes. It’s very interesting … Oh look – the trainer (start) ...........
33
the
next part of the course. We should go back.
Duncan talks about travelling on business. Write the verbs in the correct
tense: past simple or present perfect.
‘Last year I (travel) ............ a lot. I (go ) ...........
34
to Japan ten times – and I
(spend ) ...........
35
nearly two months in Tokyo! But this year is different. I
(not be ) ...........
36
abroad since January. One of my Japanese colleagues
(come ) ...........
37
over to Edinburgh in February. She (be ) ...........
38
here for
nearly four months now. So I’m glad I’m not travelling so much.’
B
A
C
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Grammar
‘m learning
travelled
log on
UNIT_04 6/11/03 2:23 pm Page 21
Look at Jan’s schedule for next week. Choose the best word or phrase to
complete the text.
Monday
Tuesday
Wednesday Thursday
Friday
Morning
Prepare
12:00 Leaving Visitors from Meet with Visit the
presentation
party for Tom Bangkok
Milos
Czech factory
12:00 Leave
for Prague
Afternoon Presentation
Lunch and
to senior
meeting
management with Sara
Return?
C
EXAMPLE
:
a) I go
b) I’m going to
c) I went
39 a) I’m giving
b) I would give
c) I give
40 a) have
b) having
c) am having
41 a) would come
b) is coming
c) have come
42 a) won’t have
b) would have
c) want have
43 a) leaving
b) left
c) am leaving
44 a) will meeting
b) am meeting
c) have meeting
45 a) going to
b) will going to
c) is going to
46 a) I’ll come
b) I come
c) I coming
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On Monday morning ....................... prepare my presentation. I must finish it
before lunch because .......................
39
the presentation to the senior managers in
the afternoon.
On Tuesday I can’t go to Tom’s leaving party because I .......................
40
lunch
with Sara.
On Wednesday, a group of visitors .......................
41
from Bangkok. But I
.......................
42
time to talk to them because I .......................
43
for Prague at 12.
On Thursday, I .......................
44
Milos in Prague, and on Friday, he
.......................
45
show me round the Czech factory. I haven’t booked my return
flight. I think .......................
46
on Friday evening.
b)
UNIT_04 6/11/03 2:23 pm Page 22
Flavia phones Ken to change the arrangements for a meeting. Complete the
conversation with a word or phrase from the box.
About
How about
can do
can’t make
OK
See you
suits
is fine for me
missed
Flavia
Hello, Ken? ........... our meeting. I’m sorry – I need to change
the time.
Ken
OK. What time ...........
47
you?
Flavia
. . . . . . . . . . .
48
8:30 in the morning?
Ken
I’m afraid I ...........
49
8:30. Is 9 o’clock ...........
50
for you?
Flavia
Yes, 9 o’clock ...........
51
.
Ken
. . . . . . . . . . .
52
at 9 then.
Flavia
Thanks. Bye.
Look at the sentence below. What does each speaker want to do?
a) talk about an arrangement
b) make a prediction
c) make a suggestion
d) talk about what he or she will do
e) make an offer
f ) make a request
EXAMPLE
:
Why don’t we have dinner at a restaurant tonight? ...........
53 I’ll help you with your report. ...........
54 I’m going to tell you something about my company. ...........
55 Sales will increase next year. ...........
56 Could I have tea, please? ...........
57 The visitors are arriving at 10:00. ...........
B
A
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c)
Functions
About
UNIT_04 6/11/03 2:23 pm Page 23
There are big cultural differences
between
British
shoppers
and
shoppers in continental Europe when
it comes to credit cards.
Shopping by credit card in Britain
is rising: it increased by £400 million
last month. But shoppers in France
and other continental European
countries still prefer cheques, cash,
debit or store cards to credit cards.
Two-thirds of all credit card
spending in the European Union
takes place on British cards.
But this picture is starting to
change in continental European
countries. In 2002, Visa increased the
number of its credit cards in the EU
by 10.6 percent. The number of
transactions rose by 12 percent. In
France, many shoppers are learning
that store cards charge higher interest
rates than credit cards.
There are still many difficulties for
credit card companies that want to
expand in continental Europe. Many
continental European consumers
don t like to spend on credit cards:
they prefer to negotiate a loan with
their bank branch. So their local bank
remains the main source of credit.
But many US- and UK-owned
credit card companies see the
possibility of growth in continental
Europe and have ambitious plans to
expand.
1
5
10
15
20
25
30
35
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Read the article and choose the best answer to each question.
58 Which is true?
a) The British and other Europeans use credit cards in the same way.
b) The British use credit cards more than other Europeans.
c) The British use credit cards less than other Europeans.
59 In Britain …
a) there has been an increase in shopping by credit card.
b) there has been a decrease in shopping by credit card.
c) there has been no change in the way British people pay for things
when shopping.
60 What do French people think about credit cards?
a) they only pay in cash.
b) they like shopping with credit cards best.
c) they like store cards, cheques and cash better than credit cards.
61 In 2002, …
a) there was a rise in the number of Visa cards in the UK.
b) there was a rise in the number of Visa cards in Europe.
c) interest on credit increased.
62 Shopping by store card in France is …
a) more expensive than shopping by credit card.
b) less expensive than shopping by credit card.
c) the same as shopping by credit card.
Reading
From the Financial Times
UNIT_04 6/11/03 2:23 pm Page 24
63 Outside the UK, many continental Europeans …
a) often get credit from their bank.
b) think credit cards are the best way to get credit.
c) don’t like shopping on credit.
64 Credit card companies …
a) think they have good market opportunities in the EU.
b) have no possibility of increasing their market in the EU.
c) want to grow – but it won’t be easy for them.
65 In the article, you read about …
a) four different ways to pay for things.
b) three different ways to pay for things.
c) five different ways to pay for things.
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UNIT_04 6/11/03 2:23 pm Page 25
You had a meeting with your colleagues to make plans for visitors from the
Argentinian sales office. Use the programme and notes to write an informal
report of the meeting. Write about 70 – 100 words.
Programme:
Notes from the meeting:
8:30 a.m.
Visitors arrive at airport
Who’s going to meet them? – John
9:30 a.m.
Coffee and informal talk
Who can we invite to join us? – all sales team
10:00 a.m. Meeting
Who will lead the meeting? – Petra
12:30 p.m. Lunch
Company restaurant or hotel? –
company restaurant
afternoon
Tour of the factory
Who will take them? – Sanjay
about
Coffee
4:00 p.m.
Visitors go to hotel
Who will drive them to their hotel? – John
Start your report like this:
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Writing
UNIT_04 6/11/03 2:23 pm Page 26