background image

LANGUAGE FOR HOSPITALITY LEVEL 2 

UNIT 1 STUDY SKILLS  ACTIVITY 2 MAKE A POSTER 

23 

© 

 

 

ACTIVITY 2 

 

MAKE A POSTER 

 

 

OUTCOMES 

 

8963  Access and use information from texts  

SO 1   Identify the main ideas in different text types. 
SO 2   Read and respond to texts for a variety of purposes. 

SO 3   Use a range of reading and viewing strategies to make meaning of texts. 

 

8964  Write for a defined context  

SO 1   Write for a specific audience and purpose. 

SO 2   Use grammatical structures and writing conventions. 
SO 3   Adapt language to suit context. 
SO 4   Draft and edit own writing. 

 

8967  Use language and communication in occupational learning programmes  

SO 1   Find and use suitable learning resources.  

SO 2   Use learning strategies.  

SO 3   Manage occupational learning materials.  

SO 4   Plan and gather relevant information for a given context.  

SO 5   Function in a team.  
SO 6   Reflect on how characteristics of the workplace and occupational context affect  

  

learning. 

 

LEARNING ACTIVITIES 

 

In the learning activity the learners will: 

 

•   analyse a poster 
•   do a first draft of a poster 
•   assess a partner’s poster. 

 

 This activity should take three to four hours 

 

 

ASSESSMENT ACTIVITY 

 

In the assessment activity learners will: 

•  do a final draft of a poster. 

 

    The assessment should take about one hour  

 

background image

LANGUAGE FOR HOSPITALITY LEVEL 2 

UNIT 1 STUDY SKILLS  ACTIVITY 2 MAKE A POSTER 

24 

© 

INTRODUCTION 

 

 

 

 

 

HOW 

 

If your class has adequate access 

to computers, let learners create 

posters on computer. It could be 

done during computer lessons, and 

also assessed by the lecturer from 

a technical point of view. 

 

If computers are a problem, then 

let your learners make posters by 

hand. The advantage of this is that 

they can use colour. 

 
 

 

 

WHEN 

 

Posters should be made soon after 

learners have learned about a 

process or structure related to the 

hospitality industry. Consult with 

the Core lecturer about the timing 

and content.  

 

It is best to use a structure/process 

that the learners find difficult, as 

the poster will compel them to 

grapple with the subject matter. 

 

 

SIZE OF POSTER 

 

If the poster is done on  

computer, print it on A4. 

 Use the photocopier to  

enlarge it to A3. 

 

If the poster is hand-drawn, 

use an A3 sheet or larger. 

 

 

 

WHAT 

 

In this activity your learners will 

design a poster that will illustrate 
a structure or process that is used 

in the hospitality industry. 

 

 

 

WHY 

 

How will making a poster help   

your learners understand and 

remember a structure or process? 

 

Firstly, learners have to 

understand a structure or process 

in order to represent it on a 

poster. It compels them to address  
areas that they do not understand. 

 

Secondly, the act of writing 

something down helps them 

remember it.  

 

Thirdly, graphics are a good 

memory device. 

 

Lastly, having their work 

(attractively-presented) up on  

their walls will help them with 

their studying. 

 

 

 

 

 

background image

LANGUAGE FOR HOSPITALITY LEVEL 2 

UNIT 1 STUDY SKILLS  ACTIVITY 2 MAKE A POSTER 

25 

© 

STARTING OFF 

 

Before your learners start making their posters,  
there are a couple of issues to discuss with them: 

 

1.  what is a poster? 
2.  who is this poster for? 
3.  what is the point of doing this poster? 

4.  what is a process? 
5.  what is structure? 
6.  what makes a poster good? 
 

 

 

1.  What is a poster? 

 

Your learners should be able to answer this question. 

Posters are usually  associated with advertising or giving 
information. This poster should illustrate a structure or 
process. Whatever the purpose, a poster contains only 

essential information, often in point form. They are usually 
bigger than A4 as the makers' want them to be seen from a 
distance.  

 

 

2.  Who is this poster for? 

 

  This poster (illustrating a structure  
  or process) is for the learner who 
  designs it - to be used a study aid. 
 

   

3.  What is the point of doing this poster? 

   

 

It is to help the learner understand and 

remember a hospitality process. In other  

words, it is a study aid. The graphics are a 

useful aid to remembering something,  
and the poster’s accessibility (on a wall) 
means that the learner can look at it 

frequently without having to wade through 
notes to find it. By looking at it frequently 
the learner will remember longer.  

 
 
 

background image

LANGUAGE FOR HOSPITALITY LEVEL 2 

UNIT 1 STUDY SKILLS  ACTIVITY 2 MAKE A POSTER 

26 

© 

 

 

Examples of processes

 

•   the digestion of food 
•   blood circulation 

•   applying for an ID book 
•   getting a driver’s licence 
•   opening a bank account 

•   giving mouth-to-mouth  

          resuscitation 

•   changing a wheel 
•   baking a cake 
•   checking in to a hotel. 

 

 

4.  What is a process? 

 

Ask your learners to give  
examples of processes.  
Can they:   

(a)   work out what they have in 

common and, from that, 

(b)   explain what a process is. 

 

Characteristics of a process 

 

The main concepts that learners need  
to come up with is that a process:  

 

(a) is a series of steps that 
(b) usually occur in the same order 
(c)  every time this action is performed. 

 

 

Why the same order? 

 

Ask your learners why the steps in a process always happen in the same 

order. If they look at you blankly then give them a few examples, e.g.:  

 

•   why does one do a written driver’s test before the practical test? 
•   why does a first aider first  check that a victim’s mouth and throat  

are clear  before giving mouth-to-mouth resuscitation? 

•   what would happen if one broke an egg into 

 a cake after it had been in the  oven? 

•   why does a soccer player warm up before 

 a match and not after the match? 

•   what could happen if you gave a guest a  

room key before you recorded their  details? 

 

As your learners will probably guess, a step in  
a process often depends on the previous step(s) having been 
completed successfully. 

 

Examples in hospitality 

 

Ask your learners for 

examples of processes in 

the hospitality industry. 

 

background image

LANGUAGE FOR HOSPITALITY LEVEL 2 

UNIT 1 STUDY SKILLS  ACTIVITY 2 MAKE A POSTER 

27 

© 

 

 

 

5.  What is structure? 

 

Give your learners 

Worksheet 1

. In this 

worksheet your learners will examine the 
structure of different objects/ 
buildings/systems/teams.  

 

They will then: 

 

 

(a)   work out what they have in common 

and, from that, 

(b)  explain what “structure” means. 

 

 

We would recommend that learners work in 
pairs and that you assign at least two objects 
to each pair. Assign mechanical objects (car, 
computer) to mechanically-minded learners. 
Similarly, assign sports teams  
to sports fans. 

 

Add your own examples  

too. 
 

 

Feedback on Worksheet 1 

 

The main point to get across in 

the discussion of their answers is 
that structure has to do with 
how parts are grouped. 

 

 

Examples from hospitality 

 

If your learners choose to 
do their poster on a 
structure (rather than a 
process) they can choose a 
topic from the list below. 
Do one example with 
them.  

 

A poster giving the main 
sections and sub-sections  
of one of the following: 

 

•  the hospitality sector 
•  the staffing of a hotel 
•  the computer system  

for checking in 

•  the layout of a kitchen 
•  the layout of a buffet 

•  the drinks in the bar 
•  the storeroom for 

 cleaning equipment 

 

Add to this list after 

consultation with the 

Core lecturers. 

 

 

Worksheet 2 

 

Once your learners have 

  understood the concept of 
  structure, the focus will shift to 
what makes a  poster good 
(Worksheet 2). 

   

When your learners have 
completed Worksheet 2 they 
should have come up with the 
points that are on the Criteria for 
Assessment. 

 

Give each learner a copy of the 

Criteria for Assessment

 sheet and 

discuss it with them. They will 
then use these criteria as a guide 
when doing their posters. A rough 
draft of the poster could be 
assessed by a peer, using the  
  Criteria for Assessment. 

 

 

 

INTEGRATED ASSESSMENT 

 

You could use the poster as 

an assessment instrument 

for both Language and 

 Core subjects. 

 

background image

LANGUAGE FOR HOSPITALITY LEVEL 2 

UNIT 1 STUDY SKILLS  ACTIVITY 2 MAKE A POSTER 

28 

© 

 

5.  What makes a poster good? 

 

Give each learner a copy of 

Worksheet 2

which deals with this question. Let them do 
the worksheet on their own for about five 
minutes, before discussing their thoughts 
with a partner. Then have a report-back 
session with the whole class. 
The following points should emerge: 

 

 

A good poster has: 

 

•   a clear heading 
•   sufficient content to be understandable 

•   only information that is necessary 
•   steps that are numbered and in the correct order 
•   appropriate and grammatical language, correct spelling 

•   a font which can be read from about two metres away 
•   clear writing where every letter of every word is clearly 

 visible 

•   fonts which vary in size depending on their function  

e.g. heading in bigger font  than font used for describing  
a step 

•   “white space” between steps 

•   graphics which are relevant to the topic 
•   graphics which enhance the content – not distract from it 
•   features, such as arrows, which are used consistently  

CRITERIA FOR ASSESSMENT 

 

Use your learners’ comments during the report-back session as the basis for a compiling list 
of criteria for assessing a poster. Add you own criteria too. Type up the list  
and give each learner a copy. Discuss it with your learners and explain that the  
questions will also serve as a guide during the making of their posters. 

 

We have included an example of a 

Criteria for Assessment

 sheet (see the end of  

this activity). 

 

OTHER APPLICATIONS 

 

Making posters is a good way of making sense of structures, roles and functions.  
This type of poster could link to several Core Unit Standards, for example: 

 

XX17    Describe the sectors of the hospitality, travel and tourism industries 
AS 6     Handle and dispose of waste 
XX22   Operate a payment point and process payments 
XX11    Describe layout, services and facilities of the organisation 
AS12    Launder Guest clothes. 
 

background image

LANGUAGE FOR HOSPITALITY LEVEL 2 

UNIT 1 STUDY SKILLS  ACTIVITY 2 MAKE A POSTER 

29 

© 

 

 

WORKSHEET 1 

 

WHAT IS STRUCTURE? 

 
  In this worksheet we will find out what structure is by looking at some examples.    

Answer the questions in the boxes and then look for similarities in answers.  

 

A

 

NEWSPAPER 

 

•  What types of articles, information, facts, opinions, photos, drawings 

etc does a newspaper have? Think of as many as possible. 

 

•  How would you group these items? Which belong together? Why? 

 

•  Where in the newspaper are they usually found? Front, middle, back? 

 

 

A CAR 

 

•  A car has many parts. Write down as many as you can think of. 

 

•  How would you group these parts? Which of them belong together? Why? 

 

•  What names would you give each of the above groups? 

 

•  Why do you think parts of a car are grouped and named?  

 

 

A HOUSE 

 

• A house is made up of many parts. What are they?  

 

• Can any of these parts be grouped? How? 

 

• Think about the kitchen in your house. What objects                 

can be found in your kitchen (or a friend’s kitchen)? 

 

• How are these objects grouped? Which are packed together?     

Are they all packed in the same cupboard? If not, where are      
they packed/shelved? Why? 

 

MUSIC SHOP 

 

•  How is a music shop organised? Under what      

  sections are CDs grouped?  

 

•  What sub-sections do these sections have? 

 

•  In which section would you look for a CD by      

  your favourite singer? 

 

 

 

 

background image

LANGUAGE FOR HOSPITALITY LEVEL 2 

UNIT 1 STUDY SKILLS  ACTIVITY 2 MAKE A POSTER 

30 

© 

 

WORKSHEET 1 

(p. 2) 

 

 

 

THE WORLD 

 

•    What physical features does the world have?       

  Name as many as you can think of. 

 

•    How would you group these features?  
      Which belong together? Why? 

 

•    Why do you think there are names for  
      these groups of features? 
 

 

THE HUMAN BODY 

 

•    The human body has many parts. Write down as many as you can think of. 

 

•    How would you group these parts? Which of them belong together?  

 Why? 

 

•    What names would you give each of the above groups?  

 

•    Why do you think parts of a body are grouped and named?  

 

       A COMPUTER 

 

•  A computer is made up of many parts. What are they?  

 

•  Can any of these parts be grouped? How? 

 

•  Think about the CPU. How would you group the components of the CPU? 

 

 

SOCCER 

(or any team sport) 

 

•    

What are the positions in a team?

 

 

• 

   On what part of the field can players in               

 these positions  play?

 

 

•    Which of these players have a similar function?    

  What names are given to these groupings? 

 

 

 

background image

LANGUAGE FOR HOSPITALITY LEVEL 2 

UNIT 1 STUDY SKILLS  ACTIVITY 2 MAKE A POSTER 

31 

© 

 

 

 

WORKSHEET 2 

 

ANALYSE A POSTER 

 

  Look at the poster below and the answer the following questions: 

 

1.  What about it is done well? Name at least three aspects, giving reasons. 
2.  What would you change? (Add, leave out, modify etc) Suggest at least three 

changes, giving reasons.  

 

 

chicken dish 
 

 
  roll chicken pieces in flour and  

place in greased pyrex dish 

3. spread chutney over the chicken pieces 

4.   pour two cups of orange  

juice over the  chicken 
 

5.   cook for one and a half hours at 180˚C 

6.   when cooked, make gravy from the sauce 

and serve chicken with rice and vegetables  
don’t forget to wash up afterwards 
 

 

 

 

 

   

 

 

 

 

mix a sprinkling of salt and pepper and a 
variety of herbs into a cup of flower 

background image

LANGUAGE FOR HOSPITALITY LEVEL 2 

UNIT 1 STUDY SKILLS  ACTIVITY 2 MAKE A POSTER 

32 

© 

ASSESSMENT 

 

Formative Assessment 

   

 

Once your learners have discussed Worksheet 2 and the criteria for assessment are 
in place, then they are ready to do the first draft of their poster. Remind them to 
keep the 

Criteria for Assessment

 handy as a guide. 

 

Be available to learners during this stage. If your learners have problems, try not to 

give advice. Rather ask questions which will lead them to a solution that is 
appropriate for their poster e.g. What alternatives can you think of? Why is that 
section bothering you? Can you identify specifically what you want to change? 
Where could you create more white space? 

 

Throughout this activity ask learner about the links between steps. By seeing the  
logic of a process, learners will be able to understand it better. In turn, if one  
understands something it is easier to  remember it. 

 

When your learners have completed the first draft let them assess it against all of 
the criteria for assessment. They should note any further changes they intend 
making and then exchange posters with a partner. They will then assess each 
other’s posters, using the Criteria for Assessment

 
 

Summative Assessment     

 

When your learners have made the necessary changes (identified during self- and 
peer-assessment) they can hand in their final draft. You will use the same Criteria 
for Assessment 
to mark their posters. If any learners haven’t made the grade they 

can do a third draft of the poster, after discussing it with you. 

 

 

APPLICATION TO HOSPITALITY LEVEL 3 

 

Your learners could do posters at Level 3 too. It would be a way of 

consolidating what they have learned in this activity.  

Below are some poster topics relating to Level 3 work: 

 
1.   How to plan a function (process) 

2.   The data system on a computer (structure and process) (XX10) 

3.   The lines of communication in the organisation (structure) 

4.   Prepare x  dish or cocktail (process) (FP24/29/30/31/34/56) 
5.   Prepare a carvery or buffet table (process and structure) (FS12) 

6.   Prepare kegs and gas cylinders for use (process) (FS16)   

 

The codes above are the codes of Core Unit Standards. Once again it    
  would be a good idea to use the Core Unit Standards as the basis for  
    the content of the posters .

 

 

background image

LANGUAGE FOR HOSPITALITY LEVEL 2 

UNIT 1 STUDY SKILLS  ACTIVITY 2 MAKE A POSTER 

33 

© 

 

 

CRITERIA FOR ASSESSMENT 

 

POSTER 

SELF, PEER AND ASSESSMENT BY THE LECTURER 

 
 

Name of learner 
 

 

 

Class 

 

 

QUESTION 

 

 

Yes/No 

 

COMMENT 

 

CONTENT 

 

 

1.  Is there sufficient content? 

 

  

 

 

 

2.  Is the content relevant to the topic? 

 

 

 

 

3.   Are the steps in the process presented in the  
      correct order? 

 

 

 

 

4.   Are the main sections and sub-sections of a  
     structure clearly indicated? 

 

 

 

 

STRUCTURE, FORMAT AND LAYOUT 

 

 

5.   Is the heading big and bold? 

 

 

 

 

 

  

 

6.   Are the steps in the process clearly marked?

 

 

 

 

 

7.   Do the fonts vary in size according to their  
     function? 

 

 

 

 

8.   Is there white space between the steps of the   
     process/sections of the structure? 

 

 

 

 

9.   Can the poster be read from two metres away? 

 

 

 

 

10.  Are the graphics relevant to the topic? 

 

 
 

 

11.  Do the graphics enhance the content (rather  
      than distract from it)? 

 

 

 

 

LANGUAGE 

 

 

12.  Is the language used appropriate to the  
      audience and purpose of the poster? 

 

 

 
 

 

13.  Is the language reasonably grammatical?  

 

 

 

 
 

 

14.  Is all the spelling correct?

 

 

 

 

 
 

 

 

 

background image

LANGUAGE FOR HOSPITALITY LEVEL 2 

UNIT 1 STUDY SKILLS  ACTIVITY 2 MAKE A POSTER 

34 

© 

 

CRITICAL OUTCOMES 

 

The following Critical Outcomes and Developmental Outcomes are reflected in the above 

activity. 

1. 

Identify and solve problems in which responses display that responsible decisions using 

critical and creative thinking have been made 

 

3.    Organise and manage oneself and one’s activities responsibly and effectively 

 

4.    Collect, analyse, organise and critically evaluate information 

 

5.  Communicate effectively using visual, mathematical and/or language skills in the modes 

of oral and/or written presentation. 

 

 

DEVELOPMENTAL OUTCOMES 

 

In order to contribute to the full personal development of each learner and the social and 
economic development of the society at large, it must be the intention underlying any 

programme of learning to make an individual aware of the importance of: 

1. 

Reflecting on and exploring a variety of strategies to learn effectively.