THE POWER OF BENEFITS
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SALES TIP
Using the format given in this chapter, list the key benefi ts of your products and
services, making sure they address the “So what?” question. When you are fi n-
ished, practise reciting the full statement (feature, description, and benefi t) aloud
until you sound relaxed and natural. When you think you have it perfected, ask a
friend, co-worker, or family member to listen to your presentation. Ideally, choose
someone who is not familiar with your product or service. If he or she can tell you
exactly how a company will benefi t from your offering, you will have mastered the
concept. I will caution you—it sounds easier than it actually is.