address	enclosure	postbox
home address	envelope	package
permanent address	self-addressed envelope	parcel
addressee	first-class	P.O. Box
airmail	letter	post office box
by airmail	mail	postbag
box	post	postcard
letter box	mail slot	post code
certified mail	mailbag	post office
recorded mail	postbag	postman
delivery	mailbox	postmaster
postwoman	return to sender	call
postal	shipping and handling	collect call
postal charges	snail mail	reversed charges
postal service	stamp	outside call
postage	postage stamp	phone call
postage and packing	surface mail	Can I speak to…
P&P	zip code	Could I speak to…
printed matter	answerphone	mobile (phone)
recorded delivery	area code	connection
second class	dialling code	bad connection
sender	bug	dialing tone
directory	number	phone-tapping
Directory Enquiries	home number	receiver
ex-directory (number)	mobile number	This is Ann.
extension	operator	Ann speaking.
Can I extension 239, please?	out of order	tone
freephone	phone	after the tone
Hello?	card phone	when you here the tone
helpline	pay phone	unlisted number
hotline	phone book	address
line	phone box	address a letter to sb
the line is busy	phone card	answer the phone
be on the phone	hang up	pick up the receiver
call sb	hold the line	put the telephone down
callback	leave a message	put sb through to
call sb collect	mail	ring sb
connect to	post	ring back
deliver a parcel	mail a collect call	seal an envelope
dial (a number)	make a reverse charges call	send
enclose	misaddress	slam the phone down
get through (to sb)	open a letter	stick a stamp
give sb a ring	pay on delivery	tap
go ex-directory	phone	transfer a call