IMGT-488 Operations Management

Course Outline

Course Code	Course Title	Credits (ECTS)
IMGT-488	Operations Management	6
Department	Semester	Prerequisites
Management & MIS	Fall, Spring	MATH-220, MGT-281 preferred
Type of Course	Field	Language of Instruction
Elective	Management	English
Level of Course	Year of Study	Lecturer
1^st Cycle	3^rd	Harry Kogetsidis
Mode of Delivery	Work Placement	Co-requisites
face-to-face	N/A	None
Course Days/Times	Course Venue	Student Consultation Hrs
Thursday 9.00 - 12.00	A22	Tue 10-12 and 14-15 Thu 14-15
Telephone	E-mail	Office
22-841577	[e-mail]	EU104

Objectives of the Course

The main objectives of the course are to: to introduce students to the basic concepts of operations management to introduce students to the transformation process that converts organisational resources to finished products to help student understand the nature of the external business environment and its effect on the organisation to help students understand the systemic nature of organisations to develop students' critical thinking and their ability to develop an argument and to defend a position to encourage students to engage in debates on management issues, including controversial management topics.

Learning Outcomes

After completion of the course students are expected to be able to: discuss the role of the operations function and of operations management in organisations demonstrate how good management of the operations function can help an organisation become effective and efficient view organisations as complex human activity systems critically discuss the importance of the external business environment and its effect on the organisation critically discuss the importance of team work in operations management carry out independent research using a variety of resources participate in debates on controversial management issues.

Course Content

Introduction to operations management Operations strategy Process design Product design Job design Capacity management Demand forecasting Project management Performance management

Course Syllabus / Schedule of Work

Week	Lecture topic
1	Introduction to operations management
2	Operations strategy
3	Process design
4	Product design
5	Job design
6	Mid-term examination
7	Capacity management
8	Demand forecasting 1
9	Demand forecasting 2
10	Project management 1
11	Project management 2
12	Performance management
13	Study Week
13-14	Final examination

Recommended Textbooks/Reading

Authors	Title	Publisher	Year	ISBN
William Stevenson Nigel Slack, Stuart Chambers and Robert Johnston Andrew Greasley Andrew Greasley	Operations Management - Theory and Practice Library access: Print copy available Operations Management Library access: Print copy available Operations Management Library access: Print copy available Operations Management Library access: E-book available.	McGraw-Hill Pearson Education Wiley Sage Publications	2012 2010 2009 2008	9780077133016 9780273731603 978047099761 9781412918824

Teaching Material

All teaching material for this course will be available on the University Intranet (mynotes.unic.ac.cy). All students who have registered on this course will be able to access the course material using their username and password. If you haven't got this information you will need to contact the distance learning team of the university (please email them at [e-mail] with your name, registration number, email address and the course code).

Student Consultation Hours

The lecturer will normally be available to see students in his office during his consultation hours. Appointments are recommended as sometimes other important university activities such as academic meetings might be scheduled at the same time. Please note that there will be no formal consultation hours during the study week or the examination period (weeks 13-15).

Teaching & Learning methods

The course will be delivered through a combination of lectures and seminar work, with group work and student interaction being important parts of the learning process.

Each session will start with a presentation given by the lecturer, which will cover the main points of that week's topic. All sessions will include a number of activities, which aim to give students the opportunity to think about a number of management issues introduced in the lecture. Student participation will be strongly encouraged.

Studying the course material outside the class is crucial in this course. As a minimum requirement, students will be expected to study the material provided by the lecturer and to support their learning by reading the recommended textbooks.

Finally, students will be encouraged to read other management textbooks, as well as the business section of newspapers and other business magazines. The Internet also provides a plethora of interesting material directly related to this course.

Attendance Requirements

It is widely known that there is a strong correlation between regular attendance and good performance in a course. Students' attendance will be recorded in accordance to the regulations set by the university.

In week 1 the lecturer and the students will agree on an appropriate start time for the class, which will apply to the whole semester. After this, all students should do their best to come to class by that time and certainly not after the lecture has started.

Assessment Requirements

Students' performance in this course will be assessed as follows:

• Participation in homework activities (5%)

• Take-away test (10%)

• Mid-term examination (35%)

• Final examination (50%)

The take-away test and the two examinations will consist of multiple choice questions and must all be attempted. If the take-away test is not submitted, the result that the student achieves in their mid-term examination will be used for the take-away test as well.

To achieve a pass in this course a student should normally have a satisfactory performance in all aspects of the course and obtain an overall result of D-.

If a student misses an assessment for reasons beyond his or her control (e.g. serious illness, a trip abroad that cannot be rescheduled etc.), he or she may apply for a make-up examination. A make-up examination carries an administration fee and has to be approved by the Head of the Department and the Dean of the School. The student may also be asked to provide relevant evidence, such as a medical certificate. All make-up examinations for this course will take place in the last teaching week of the semester.

Please also note that under no circumstances will a student be permitted to do a make up examination or other work (such as a project) in order to improve his or her grade or to achieve a pass in the course.

Grading Policy

The university's standard grading system will be used to assess students' performance. This is as follows:

Letter Grade	Meaning	Numerical Grade	Grade Points
A	Excellent	93-100	4.0
A-		90-92	3.7
B+	Very Good	87-89	3.3
B		83-86	3.0
B-		80-82	2.7
C+	Good	77-79	2.3
C		73-76	2.0
C-		70-72	1.7
D+	Poor but Acceptable	67-69	1.3
D		63-66	1.0
D-		60-62	0.7
F	Failure	0-59	0.0

Plagiarism

Please note that plagiarism and cheating are serious academic offences. Any students caught plagiarising or cheating in any assessment will automatically fail the assessment and further action may be taken by the university.

URL: http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=268625&site=ehost-live

This test will be attempted at home.

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IMGT-488 Operations Management / Course Outline - Spring 2016

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