naprawa_gwarancyjna.rtf
Your firm
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Registered letter with acknowledgement of payment
Date
Name of the addressee
Address
Dear Mr/Mrs/Miss/Ms …
We refer to our contract no. …, dated …, in accordance with which you despatched to us a (name of the equipment delivered).
Provision no. …, the title of which is “Contract guarantee”/The Guarantee slip which you sent us obliges you to repair on our premises the defects that occur to the equipment delivered.
In fact, the equipment you delivered does not work properly since (explain the reason why the equipment does not work properly…).
Consequently, we ask you to carry out this repair as soon as possible.
We would like to remind you that since the aforementioned guarantee is valid for five years, that is to say until (date), it has not expired.
Yours sincerely
Signature
Name
Function