Side By Side
Display LED Buzzer Fault
D Fdg ON ON Damper stuck or
doesn’t connect.
C Fdg ON ON Fridge sensor failure.
C Fzr ON ON Freezer sensor failure.
CF Fzr ON ON Communication failure
between main board
and user interface.
"--" Fzr ON ON Temp in freezer
higher than –11
(temp safety limit)
"-7" or other values on Fzr
ON ON Black out over tempera
ture alarm engaged.
Ovens
Fault Defect Intervention
F01 Open or short Replace temp Probe
circuit of temp probe.
F02 Overheating of Replace Capricorn
oven.
F03 Capricorn not Replace Capricorn
properly configured.
F04 WISP protocol Replace Capricorn or
not working. Scale.
Induction Hobs
Code Fault
F Sensor
F3 Config error
F12 Communication error
F22 Key sensitivity error
Touch Control Hob
Code Fault
F3 Config error
F12 WISP communication error
F22 Key sensitivity error
The Pocket Guide
to Fault Codes
By Technicians, for Technicians
Every home, everywhere……...with Pride,
Passion, Performance!
Whirlpool Uk Ltd
209 Purley Way
Croydon
CR9 4RY
Tel: +4420 8649 5000
Fax: +4420 8649 5159
Compiled and Edited by:
Peter Martins and Adam Bigden
Whirlpool Technical Team
Email: adam_bigden@whirlpool.com
peter_martins@whirlpool.com
REFRIGERATION
COOKING
WASHING
DISHWASHING
AND
SIDE BY SIDES
Dishwasher
Code Fault
F0 Sensor Failure
F1 NTC Failure
F2 Water Leakage
F3 Heating system failure
F4 Draining failure
F5 Rotor blocked
F6 Water tap closed
F7 Flow meter failure
F8 Water level failure
F9 Continuous water inlet
FA Optical water indicator
FB Motorised diverter valve
FC Water hardness sensor failure
WASHING M/C
Code Fault
FH No water inlet
FA Aquastop failure
FP Drain failure
F5 NTC failure
F6 Tachometer failure (no motor
movement detected)
F7 Triac short circuit detection
F8 Heating element, open circuit
F9 Overflow failure
F10 Motor control unit (thermal)
F11 Communication failure
F12 Heating element short circuit
F13 Dispenser circuit error
F14 EEPROM Failure
F15 Motor control unit error
F16 Control failure (control unit)
F18 Control failure (control unit)
F20 Control failure (control unit)
F21 Control failure (user board)
F22 Control failure (user board)
FDL Door lock error
FDU Door unlock error
Steam Chef
Code Fault
F0 Incorrect value of cavity sensor.
F1 Incorrect value of cavity sensor.
F2 Incorrect value of Food Probe.
F3 Incorrect value of climate sensor.
F4 Incorrect current value from flap motor.
F5 Unable to backup EEPROM.
F7 No, or slow increase of water
temperature.
F8 Level sensor detects water after
draining.
F9 No or slow increase of climate
temperature.
No Indication Oven does not heat.
Microwave Ovens
Code Fault
ERR0 Convection temperature fault, not
connected or short circuit
ERR1 Short circuit in the MW relay
ERR3 Key error when one of the buttons is
pressed for more than 1 minute
ERR6 Weight sensor calibration has not
been performed
ERR7 Humidity sensor is defective or has not
been connected
ERR8 Impossible to write to E2 Prom
ERR9 Options have not been set
ERR A No wheel detected on weight sensor
ERR B No pulses from the weight sensor or
<4267Hz
ERR C Fuzzy temperature sensor fault not 19-
41C
ERR D NTC overheat protection on the
magnetron is faulty (not connected or
short circuit)
Smart Gas
Code Fault
F01 on/off valve stuck open.
F02 Communication problem.
F03 Control board problem.
F04 User interface problem.
F05 Continuous E2 prom reset.
F11 Burner 1 open circuit on thermocouple.
F21 Burner 2 open circuit on thermocouple.
F31 Burner 3 open circuit on thermocouple.
F41 Burner 4 open circuit on thermocouple.
F12 Burner 1 PWM valve stuck open.
F22 Burner 2 PWM valve stuck open.
F32 Burner 3 PWM valve stuck open.
F42 Burner 4 PWM valve stuck open.
Washer/Dryers
Code Fault
Open Check the closure of the porthole and
relating indicator in case it is open.
E01 Display shows the safety device for
water loss has tripped.
E02 Overflow engaged (only out of a
washing program)
E04 Water temperature probe in short circuit
or interrupted.
E05 As water is being loaded, if the pressure
switch does not reach the full level
within the first 6’, problem displayed.
E06 If during water drain, the empty level is
not reached in 10’, problem displayed.
E10 Motor over-current.
E11 Problem of motor control triac (short
circuit or interrupted).
E12 Indication for tachyometry malfunction.
E13 Malfunctioning door block PTC.
E14 Dryer temperature probe in short circuit
or interrupted.
E- Communication problem between inter
face board and mother board.
E- Board hardware problem.
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