1Z0 016 Oracle 8 Network Administration

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ORACLE 8

STUDY GUIDE

ORACLE 8:

NETWORK ADMINISTRATION

EXAM 1Z0-016

Edition 1

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Table of Contents

Types of Networks .......................................................................................................................... 1

SIMPLE (2-TIER) NETWORK.................................................................................................. 1
SIMPLE/COMPLEX (N-TIER) NETWORK............................................................................. 1
COMPLEX NETWORK............................................................................................................. 1

Net8 Overview ................................................................................................................................ 1

ORACLE NAMES ...................................................................................................................... 1
CONNECTION MANAGER...................................................................................................... 1
ADVANCED NETWORKING OPTION................................................................................... 1
SECURITY SERVER ................................................................................................................. 2
OPEN GATEWAY ..................................................................................................................... 2
NET8 STACK ............................................................................................................................. 2

Client Side Layer Stack................................................................................................................... 2

APPLICATION LAYER ............................................................................................................ 2
ORACLE CALL INTERFACE (OCI) LAYER.......................................................................... 2
TWO TASK COMMON (TTS) LAYER.................................................................................... 2
TRANSPARENT NETWORK SUBSTRATE (TNS) LAYER.................................................. 2
NETWORK TRANSPORT (NT) LAYER ................................................................................. 3
ORACLE PROTOCOL ADAPTER (OPA) LAYER ................................................................. 3
NETWORK SPECIFIC PROTOCOLS ...................................................................................... 3

Server Side Layer Stack .................................................................................................................. 3

ORACLE PROGRAM INTERFACE (OPI) LAYER................................................................. 3
TTS, TNS, OPA and PROTOCOL LAYERS............................................................................. 3
SERVER LAYER ....................................................................................................................... 3

Network Program Interface (NPI)................................................................................................... 3

SERVER-SIDE CONFIGURATION ......................................................................................... 3

The Listener Process: .............................................................................................................. 3
The Listener Responses........................................................................................................... 3

Bequeath Session................................................................................................................. 3
Redirect Session (Prespawned Dedicated Server Process) ................................................. 4
Redirect Session (Dispatcher Server Process) .................................................................... 4

The LISTENER.ORA File ...................................................................................................... 4
Listener Control Utility (LSNRCTL)...................................................................................... 4

CLIENT-SIDE CONFIGURATION........................................................................................... 5

Host Naming Method .............................................................................................................. 5
Local Naming Method ............................................................................................................ 5
Service Name .......................................................................................................................... 5
Test Service ............................................................................................................................. 5

Oracle Names Usage and Configuration......................................................................................... 5

RESOLVING SERVICE NAMES.............................................................................................. 5

Local Naming.......................................................................................................................... 5
Host Naming ........................................................................................................................... 5
Centralized Naming................................................................................................................. 5

NAMES SERVER ...................................................................................................................... 6

Client Side Cache .................................................................................................................... 6

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NAMES CONTROL UTILITY (NAMESCTL) ......................................................................... 6

Oracle Intelligent Agent for Oracle Enterprise Manager ................................................................ 6

ORACLE INTELLIGENT AGENT (OEM)............................................................................... 6
THE INTELLIGENT AGENT.................................................................................................... 6

LISTENER CONTROL UTILITY ......................................................................................... 6

Multithreaded Server....................................................................................................................... 7

SINGLE-TASK ARCHITECTURE ........................................................................................... 7
TWO-TASK ARCHITECTURE................................................................................................. 7
MULTITHREADED SERVER (MTS) ...................................................................................... 7

MTS Connecting ..................................................................................................................... 7
Processing A Request In MTS ................................................................................................ 7
Configuring the MTS .............................................................................................................. 8

CONNECTION POOLING ........................................................................................................ 8
CONNECTION MANAGER...................................................................................................... 8
CONNECTION MANAGER WITH ORACLE NAMES SERVER.......................................... 9

Troubleshooting the Network Environment.................................................................................... 9

TRACE ASSISTANT ............................................................................................................... 10

Security in the Network Environment........................................................................................... 10

NETWORK SECURITY SOLUTIONS ................................................................................... 10

Data Encryption..................................................................................................................... 11
Cryptographic Checksumming.............................................................................................. 11
Authentication Mechanisms .................................................................................................. 11

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Oracle 8: Network Administration Concepts

Types of Networks

There are 3 basic network types. Simple or 2-tier, Simple/Complex or N-tier, and Complex.

SIMPLE (2-TIER) NETWORK
In two-tier network, a client communicates directly with a server. This is also called cli-
ent/server architecture. The client and server communicate over the network by using a given
protocol and it must be installed on both the client and the server. This configuration works
best with only small networks.

SIMPLE/COMPLEX (N-TIER) NETWORK
In n-tier networks, one or more agents are introduced between the client and server. This
agent can provide:

Translation Services

Scalability Services

Intelligent Agent Services

This middle tier contains applications and services. The Server holds the actual data.

COMPLEX NETWORK
In a complex network you have different hardware platforms, multiple protocols, and differ-
ent geographical locations.

Net8 Overview

Oracle Net8 offers comprehensive platform support. This includes:

Protocol independence

Integrated GUI administration tools

Multiple configuration options

Tracing and diagnostic toolset

Basic security

ORACLE NAMES
Oracle Names is a tool of Net8 that stores the database addresses for entire environment.
This tool provides centralized configuration, simplified network administration, and client
profile information.

CONNECTION MANAGER
Connection Manager is a tool of Net8 which is normally installed and configured on middle
tier. It provides multiplexing of connections, cross protocol connectivity, and network access
control.

ADVANCED NETWORKING OPTION
To ensure secure transmission, advanced networking option must be installed on both client
and server. This offers network security options such as client side encryption, and encrypted

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data plus checksumming. At the server data is decrypted along with checksumming if proper
“key” is installed on the server.

SECURITY SERVER
Security Server supports authorization and authentication using cryptographic checksumming
in an Oracle environment. Also provides for Single Sign-On so users who may need access to
multiple databases no longer are issued different username/password pairs for each server.

OPEN GATEWAY
The Oracle open gateway extends the capability of Oracle server tier to non-Oracle environ-
ment. It provides transparent and procedural gateways.

NET8 STACK
In an Oracle client-server transaction, information passes through the following six client side
layers:

Client Application

Oracle Call Interface (OCI)

Two Task Common (TTS)

Transparent Network Substrate (TNS)

Oracle Protocol Adapters (OPA)

Network Specific Protocols

Client Side Layer Stack

APPLICATION LAYER
It provides all user oriented activities such as character or graphical user interface (GUI) dis-
play, screen control, data presentation, application flow and other application specifies.

ORACLE CALL INTERFACE (OCI) LAYER
It defines server calls, parses SQL statements, opens cursors, binds variables, executes SQL,
fetches data and closes cursors. It also initiates a SQL dialogue between the client and server.

TWO TASK COMMON (TTS) LAYER
Converts i-e data types and character sets.

TRANSPARENT NETWORK SUBSTRATE (TNS) LAYER
This layer provides a generic interface to industry standard protocols. It consists of more
Net8 specific layers:

Network Interface (NI) Layer - It provides a generic interface to access Net8 func-

tions, resolves connect descriptors to connect strings and handles break and reset
requests.

Network Routing (NR) Layer - It routes information from client to destination.

Network Naming (NN) Layer - It resolves network aliases to destination address.

Network Authentication (NA) Layer - It negotiates authentication with destination.

Network Session (NS) Layer - It handles connect handshake and negotiation, buffer

management and handles connection pooling and multiplexing.

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NETWORK TRANSPORT (NT) LAYER
It maps TNS generic calls to protocol-specific calls and includes NT layers that handle trans-
port.

ORACLE PROTOCOL ADAPTER (OPA) LAYER
It consists of three sub-layers, NT Main, NT(2) and NT OS.

NETWORK SPECIFIC PROTOCOLS
All Oracle software in the client-server connection process requires an existing network pro-
tocol stack to make the machine level connection between the two machines.

Server Side Layer Stack

ORACLE PROGRAM INTERFACE (OPI) LAYER
It responds to each OCI call made by the client side.

TTS, TNS, OPA and PROTOCOL LAYERS
All perform the same functions as on the client side.

SERVER LAYER
It’s responsible for receiving OCI calls from the client and resolving SQL statements on be-
half of the client.

Network Program Interface (NPI)

NPI is a server specific version of OCI and it enables coordinating servers to construct SQL
requests for other servers.

SERVER-SIDE CONFIGURATION
The Listener Process:

It can listen for more than one database.

Performs load balancing

Listens on Multiple Protocols

Default name of the listener is LISTENER.

The Listener Responses
When a request is made by a client to the server, the listener will perform one of the follow-
ing:

Bequeath Session
When the listener spawns a dedicated server process and bequeaths (passes) the connection to
a dedicated server process, the session is called a bequeath session and the sequence of events
is as follows:

A client connects to the listener with the network address.

The listener receives the session request and determines if the request can be serv-

iced.

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If possible the listener spawns a new dedicate server process to serve the incoming

session and bequeaths the session to that server process.

Once the session is established data flows directly between the client and dedicated

server process.

Redirect Session (Prespawned Dedicated Server Process)
The connection time from client to server is faster than the bequeath method. The following
occurs:

The listener spawns a series of dedicated server processes when it is started, so

when a client connects to the listener with a network address listener determines if
the request can be processed or not.

If the connection is possible listener issues a redirect message to the client con-

taining the network address of one of the prespawned servers.

The client disconnects from the listener and connects to the prespawned address

given by the listener.

Once the session is established, the server listener spawns another server to replace

the one used by the client.

Note: The maximum number of server processes are defined by the parameter PRE-
SPAWN_MAX in listener.ora file.
Redirect Session (Dispatcher Server Process)
This occurs when the Oracle server is configured as a multithreaded server. In the multi-
threaded server the listener will redirect the incoming request to the dispatcher.

When a database instance is started, dispatchers are started according to the con-

figuration parameters in the init.ora file.

The address of each dispatcher is then registered with the listener and the client

connects to the listener with the network address.

If the received request can be serviced the listener issues a redirect message to cli-

ent containing the network address of least used dispatcher for the multithreaded
server.

The client disconnects from the listener and connects to the dispatcher address

given by the listener and the dispatcher updates the listener with new load value.

The LISTENER.ORA File
When a listener is started using the Listener Control Utility (LSNRCTL), it creates a lis-
tener.ora file with following default settings:

listener name

LISTENER

Port

1521

Protocols

TCP/IP and IPC

SID name

Default database

Hostname

Default hostname

Listener Control Utility (LSNRCTL)
A tool used to control the listener. Commands from the listener Control utility can be issued
from the command line or from the LSNRCTL prompt.

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LSNRCTL COMMANDS:

Command

Description

DBSNMP_START

Starts the SNMP Intelligent Agent for an Oracle data-
base running on the same node.

DBSNMP_STOP

Stops SNMP agent for an Oracle database.

RELOAD

Shuts down everything except listener addresses and
re-reads listener.ora. It enables you to add or change
services without actually stopping the listener.

SAVE_CONFIG

Creates a backup of listener configuration file lis-
tener.bak and updates listener.ora to reflect any
changes.

SERVICES

Provides a detailed information about the services the
listener listens for.

CLIENT-SIDE CONFIGURATION
Host Naming Method
In using the host naming method you must have installed TCP/IP, Net8 and TCP/IP protocol
adapter. The host-naming method requires minimal user configuration and requires the file
sqlnet.ora.

Local Naming Method
Requires the configuration of a file named tnsnames.ora through Net8 Assistant.

Service Name
A service name is a short, convenient name that is mapped to a network address contained in
the network descriptor which is stored in the tnsnames.ora file. Users only need to know the
appropriate service name and not the full connect descriptor.

Test Service
It is used to test the simple network when it’s configured using the Net8 Assistant.

Oracle Names Usage and Configuration

RESOLVING SERVICE NAMES
Connection strings are resolved using one of the methods below.

Local Naming
Uses tnsnames.ora to lookup service names.

Host Naming
The actual name of the machine on which the database resides is used to establish a connec-
tion to the service.

Centralized Naming
This method uses Oracle names, which is a names service that maintains central storage of
network service addresses. The Names server has the benefit of simplified administration
tasks, increased efficiency, eliminates redundancy and facilitates location transparency.

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Note: Names server resolves the client request to connect to a service by translating the
service name to a network address.

To use centralized naming, the Names server and the client attempting to use the Names
server must be configured. The Names server can be configured using the Net8 Assistant or
by manually editing the names.ora file. The names client profile can be configured using the
Net8 Assistant or by manually editing the sqlnet.ora file.

NAMES SERVER
Names.ora is the configuration file for Names server and sqlnet.ora is that for client. The
Names server resides in the root region. A Names server can be controlled by using Net8 As-
sistant, control panel and names control utility. It can be configured either manually by edit-
ing names.ora or by using Net8 Assistant.

Client Side Cache
It saves the time a client would normally take to re-query the Names server. A region data-
base is database repository of service names stored by the Names server.

NAMES CONTROL UTILITY (NAMESCTL)

To test if the Names server is up and running, the PING command is used.

To view the location of names.ora file, trace file, etc. issue the

NAMESCTL>STATUS command.

Oracle Intelligent Agent for Oracle Enterprise Manager

ORACLE INTELLIGENT AGENT (OEM)
OEM is a graphical application that combines a number of services to provide a comprehen-
sive system management platform.

THE INTELLIGENT AGENT
An Intelligent Agent is a smart process running on a remote node (server) in the network.
OEM on a client node communicates with Intelligent Agents to run jobs and monitor events
on remote sites. The Intelligent Agent is responsible for accepting jobs and events, canceling
jobs or events, running jobs, collecting results and queuing jobs, checking events and queuing
the resulting event reports, returning jobs and event reports, handling SNMP requests and
discovering services on nodes where agents reside.

LISTENER CONTROL UTILITY
Listener Control Utility is the tool used to start, stop and view the status of the Intelligent
Agent.
A few commands are:

LSNRCTL> dbsnmp_start

Used to start the Intelligent Agent.

LSNRCTL> dbsnmp_stop

Used to stop the Intelligent Agent.

LSNRCTL> dbsnmp_status

Used to view the status of Intelligent Agent.

NOTE: The Intelligent Agent creates three configuration files. The main configuration file is

snmp_ro.ora while the other two are snmp_rw.ora (second configuration file) and serv-

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ices.ora. The services.ora file contains the services discovered by the listener. A user
must be created for the agents to manage jobs and events.

Repository - A set of tables in your schema that can be placed in any Oracle database in
your system. A repository is created by a Repository Manager when Enterprise Manager
attempts to connect for the first time to a server running an Intelligent Agent.

Multithreaded Server

SINGLE-TASK ARCHITECTURE
The user and the server processes are combined in a single user process. When one process
executes both the application code and Oracle code, this configuration is called single-task
Oracle.

TWO-TASK ARCHITECTURE
A dedicated server process handles requests for a single user process. If the user and server
processes are separate, the term two-task is used. In two-task Oracle the servers can be shared
or dedicated and the database application code and Oracle code are executed by different pro-
cesses. In Dedicate Server Processes (Shadow Server Process) the user and server processes
are separate, each user has its own server process, the user and server processes can run on
different machines, there is one-to-one ratio between user and server processes and even
when user process is not making a database request the dedicated server exists but remains
idle.

MULTITHREADED SERVER (MTS)
A multithreaded server process enables many user processes to share a number of server pro-
cesses. MTS improves the server efficiency by allowing any server to process an incoming
request, rather than waiting for a specific user to issue a request.
MTS reduces the number of processes against instance, increases the number of possible us-
ers per node, offers automatic load balancing, reduces the number of idle server processes
and reduces memory usage, system overhead and can be set to support connection pooling..

MTS Connecting
The listener waits for any connection requests from a user process, if the user process can
connect to a dispatcher the listener gives the user process address of a dispatcher process.
Once the connection has been established, either through a dispatcher or a dedicated server
process the connection will be maintained for the duration of session.

Processing A Request In MTS
A user sends a request to its dispatcher, the dispatcher places the request into request queue in
SGA, a shared server picks up the request from the request queue and processes the request,
the shared server places the response on the calling dispatcher’s response queue, the response
is handed off to dispatcher, and the dispatcher returns the response to the user.

Request Queue - One request queue is shared by all dispatchers, shared servers monitor the
request queue for new requests and the requests are processed on a first-in, first-out basis.

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Response Queue - Shared servers place all completed requests on the calling dispatchers re-
sponse queue, each dispatcher has its own response queue in the SGA, each dispatcher is re-
sponsible for sending completed requests back to appropriate user process and users are con-
nected to the same dispatcher for the duration of a session.
Configuring the MTS

LOCAL_LISTENER - Specifies the service name defined in tnsnames.ora. It specifies the
service names for listeners with which dispatchers register their services.

MTS_SERVICE - Establishes the name of the service for which the dispatchers of MTS in-
stance associate. Using this name in the CONNECT string allows users to connect to an in-
stance through a dispatcher.

MTS_DISPATCHERS - Specifies the number of dispatchers initially started for a given
protocol.

MTS_MAX_DISPATCHER - Specifies the maximum number of dispatchers that can be
started and needs “alter system” command to add more dispatchers than initially started.

MTS_SERVERS - It specifies the number of shared servers initially started. If you want
Oracle to use shared servers, you must set MTS_SERVERS to at least 1 and if you omit the
parameter or set it to 0, Oracle does not start any shared server at all.

MTS_MAX_SERVERS - It specifies the maximum number of shared servers that can be
started and will allocate shared servers dynamically if need more than initially started.

CONNECTION POOLING
It is a resource utilization feature that allows you to maximize the number of physical net-
work connections to MTS.

One or more connections are established to a dispatcher in a MTS environment.

When the maximum connections are reached for available dispatchers for a given

protocol and connection pooling is configured the next session trying to establish a
connection will wait for an existing idle connection to be temporarily disconnected
by the dispatcher and then the connection is established.

The connection that was idle becomes temporarily disconnected.

To enable connection pooling the init.ora parameter MTS_DISPATCHERS must

be configured.

CONNECTION MANAGER
It is a multipurpose networking solution to enable greater resource utilization for increased
scalability, multiprotocol connectivity and secure network access control.

NOTE: Connection Manager is installed on a middle tier in a multi-tiered environment.
It greatly reduces the resource consumption on end tier and enables highly scalable con-
figurations. When a connection is established through Connection Manager the database
SID to which connection needs to be established is given by SOURCE_ROUTE. In addi-

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tion listener address specified for Connection Manager and destination listener address
needs to be listed. To use connection concentration you are required to configure the
MTS on destination database.

CMAN

Contains the listening address for Connection Manager.

CMAN_PROFILE

Contains CMAN configuration parameters.

CMAN_RULES

Contains the rules for filtering incoming connection re-
quests. To configure network access control this com-
mand in cman.ora needs to be configured. SRV is the
SID name of targeted database.

CMCTL START

It is a control command for Connection Manager and
starts the Connection Manager or one of its compo-
nents. In addition you can specify additional arguments
for CMCTL utility and can also be configured in
CMAN.ORA

CONNECTION MANAGER WITH ORACLE NAMES SERVER

Oracle Names server automatically updates Connection Manager listening ad-

dresses.

In the client sqlnet.ora file different parameters can be set.

Troubleshooting the Network Environment

Tracing and Logging can be enabled to help troubleshoot the environment. The

output from tracing and logging are stored in ASCII files.

To enable tracing on the client side we can use either Oracle Net8 Assistant in

which a profile is stored and implemented through sqlnet.ora or to edit the profile
itself. However, trace facility uses a large amount of disk space and may have sig-
nificant effect upon system performance. This feature is disabled by default. In ad-
dition to client side tracing you can also enable tracing for the listener, Names
server, Connection Manager and OEM daemon.

The level of tracing can be specified by following commands.

OFF (tracing disabled), USER (trace information applicable for users), ADMIN

(trace information applicable for database administrators) and SUPPORT (trace in-
formation applicable for customer support staff)

Logging refers to the process by which network components note and append error-

specific information to a log file. Logging can be configured using Net8 Assistant.
Sqlnet.ora contains the information you put in profile.

An error stack refers to information that is produced by each layer in an Oracle

communication stack as a result of network error and a log file provides this infor-
mation.

NOTE:

To use a log file to diagnose a network error starting from the bottom of the file, locate

the first non-zero entry in error support. This is usually the actual cause.

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If that error does not provide the desired information, review next error in the stack until

you locate the correct error information.

If the cause of error is still not clear, turn on tracing and re-execute the statement that

produced the error message.

TRACE ASSISTANT
It helps to diagnose and troubleshoot network problems by a better understanding of flow of
packets between network nodes, which component of Net8 is failing and related set of error
codes. Net8 performs its functions by sending and receiving data packets and by specifying
the trace level to SUPPORT you can view the actual contents of Net8 packets in your trace
file. Trace assistant is also able to provide useful statistics and data about performance of an
Oracle application across the network and this information is valuable in identifying potential
performance bottlenecks.

NOTE: To find error codes related to your problem first check the log files, if they do not
give the needed information run through checklist and if the checklist does not provide the
solution, enable tracing and logging and if everything is still unclear—call support.

Security in the Network Environment

A sound network must have solid security capabilities to protect against the network intru-
sions that comprise the following.

Data Privacy - Ensuring that data is not disclosed or stolen during transmission.

Data Integrity - Ensuring that data is not modified or disrupted during transmission.

Authentication - Confidence that ‘users’, ‘hosts’ and ‘client’ identities are correctly
known.

Authorization - Permitting a user, a program, or a process to access an object or set of
objects.

NETWORK SECURITY SOLUTIONS
To counter network security risks, the Advanced Networking Option (ANO) can be imple-
mented and it enables following network security solutions:

Data Encryption

Cryptographic Checksumming

Authentication Mechanisms

ANO ensures data integrity through cryptographic checksums using MD5 algorithm. ANO
also ensures data privacy through encryption. ANO is an optional product that does not ship
with Net8; the only security that Net8 provides by default is user name and password encryp-
tion.

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Data Encryption
Encryption is a technique that scrambles data using a key. Without the key the data can not be
unscrambled. Special hardware is used to encrypt data. The two algorithms used for encryp-
tion are Data Encryption Standard (DES) and RSARC4. The longer the length of the key the
stronger is the encryption, the stronger the encryption the longer it takes to break the code.

Cryptographic Checksumming
Labels each packet before it transmits and when the packet arrives, the server checks to see if
the packet is in order.

Authentication Mechanisms
The mechanisms of authentication are network authentication services, token cards and
biometric authentication adapter. To configure authentication the parameter is configured in
sqlnet.ora.

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Network Administration

Practice Questions

1. You need to stop Oracle Intelligent Agent. What command should you issue using

LSNRCTL ability?

A:

dbsnmp_stop

2. What is the main configuration file that is regenerating each time Oracle Intelligent

Agent is started?

A:

snmp_ro.ora

3. You are using Net8 and OEM to run Intelligent Agent. What is one of the many tasks

the Intelligent Agent is responsible for?

A:

Accepting agent or events

4. Which configuration file is eliminated by using the host naming method to establish a

connection request?

A:

tnsnames.ora

5. What is available in Oracle Name Service wizard to determine the outcome of the set-

tings chosen, when configuring a simple network using Local Naming?

A:

Test Service dialogue

6. What can you select in Net8 Assistant to create short meaningful names for databases

that you want users to connect to?

A:

Service names

7. You are configuring local naming for the client and want to view the addresses that

you set up. In what file is this information stored?

A:

tnsnames.ora

8. You configure local naming using Net8 Assistant and now you want to alter the de-

fault board number from 1521 to 1575. What client site file would you have to edit?

A:

tnsnames.ora

9. You are setting up a client site machine to use the host naming method for a server

connection. Which two Oracle products must be installed on the client? (Choose two)

A:

Net8 & TCP/IP Protocol Adapters

10. If you don’t make any changes to the methods section of naming in Net8 Assistant, which

two default methods are provided?

A:

Host names & tnsnames

11. You are preparing to setup local naming using Net8 Assistant. What must be estab-

lished at the client and server level prior to this setup process?

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A:

Database aliases

12. You created a new service using Net8 Assistant. What should you do now to make

sure that the service name was properly configured?

A: Choose Test Service in the Oracle Service Name wizard.

13. The product database has been renamed to TEST. What client file reflects this

change found connecting request to be accepted for the test database?

A:

tnsnames.ora

14. Your network is configured as a simple two-tier network. What is the base configura-

tion of the network of this type?

A:

A client server using the same protocol configured on both client and server

15. Which Oracle solution can you use with Net8 to encrypt Intranet data, so it can not

be altered or read during transmission?

A:

Advance Networking Option

16. Your enterprise 440 database is used for online transaction processing. Users fre-

quently access the multiple databases during normal processing. Which Oracle solu-
tion can you implement to provide single sign on access to all the databases using
authentication?

A:

Security Server

17. You are managing a complex multiprotocol networking environment. Which Oracle

networking solution can you use to provide multiplexing of connection?

A:

Connection Manager

18. Why should security be a consideration when planning the implementation of net-

work environment for your enterprise?

A: Users may need to transmit secure data over the network.

19. Client A logs into the server and later logs out. Which information can be obtained from cli-

ent side cache when subsequent connect request is made to same server by client A?

A:

Address information

20. You are creating the first Names server for your Net8 network. In which region will

this Names server reside?

A:

Root region

21. Which is an example of data encryption?

A: Data is scrambled and cannot be unscrambled by thieves without a key.

22. In addition to assigning the hostname and port number to the Region Database, which other

storage information must be provided for the configuration?

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A: SID of the database that will store the region information.

23. The Names server is unavailable and a user still needs to access database services on the

network. What can be accessed to obtain the current list of recently accessed services?

A:

Client Side Cache

24. Your Net8 environment includes many Names servers and you want to store this information

in a repository. What can you create?

A:

Region Database

25. When you create a Names server using Net8 Assistant, which file is automatically

created and stores the default parameters?

A:

names.ora

26. For a client to connect to the server, which file must be configured to handle incom-

ing request on server site?

A:

listener.ora

27. Which Net8 arch layer contains all the necessary code to initiate the SQL dialogue between

client and server?

A:

OCI

28. Which TNS layer is used to resolve aliases to Net8 database address?

A:

Network Naming

29. Which Net8 architecture layer provides display screen control and data presentation

to the client?

A:

Application

30. When a client requests a connection to the server, a connect decryptor is needed to

resolve the service name provided. Which three methods can be used to resolve this?

A:

Host naming (sqlnet.ora)

Local naming (tnsnames.ora)
Centralized naming (Oracle Names)

31. Why should you consider using Connection Manager for your network that accesses

high level secure databases?

A: Availability to restrict database access.

32. If you configure the network access control and do not create any rule in the

cman_rule section of c_man.ora file. What occurs by default?

A: All incoming requests are accepted.

33. What will cause a connect request to fail using the sqlnet.ora in a multiple protocol

interchange environment?

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A: The setup for TCP protocol does not contain the service parameter.

34. If you configure connection concentrations in Connection Manager, which section of

configuration file contains the reasoning address for Connection Manager?

A:

cman

35. Which layer handles break and connection requests?

A:

NI Layer

36. You created a new listener named LSNROI and want to assign it a unique log file

name. What parameters are set for setting a default file?

A:

LOG_FILE_LSNROI

37. You want to modify some of the services for listeners’ processes without having to

stop the listener. Which LSNRCTL command can you issue?

A:

Reload

38. Which LSNRCTL command can you issue to create a backup for the listener.ora file?

A:

Save_config

39. Your present networking environment is set up to run TCP/IP. You have hundreds of concur-

rent users accessing a single server. Which Oracle networking solution can you use to man-
age this environment using the multiplexing technique?

A:

Connection Manager

40. You log into the Listener Control Utility for the first time and issue this command:

LSNRCTL > START,

What is the name of the listener that will be started?

A:

LISTENER

41. You created the new listener using the Net8 Assistant. Now you need to access the prod da-

tabase. Using database service which additional service is required?

A: Global database name, Oracle home directory and SID

42. You need to determine the databases that are listener process is listening for which

LSNRCTL command can you issue to obtain this information?

A:

Services

43. Which command can you issue for LSNRCTL to stop the default listener process

named Listener?

A:

Stop

44. You configure the listener.ora to use multiple listener. What will you have to do if a

new database is added to the listener?

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A:

Add the service to the listener.ora for each listener entry

45. You configure multiple listener to handle incoming connection requests. How are

these requests processed?

A:

Randomly chosen by the client

46. A user process has obtained a share server connection and is idle for some time. Us-

ing MTS what will happen to connection of this idle process?

A: Patcher will drop the connection when new request is received.

47. You are setting up client machines to use the host naming method. What are three methods of

resolving the hostname? (Choose three).

A:

DNS, NIS and TCP/IP host file

48. You are configuring MTS for the product database for the product database and set

the parameter in init.ora:

MTS-dispatcher- “(protocol=tcp)

(dispatchers=3)”

MTS_MAC_SERVER=6
MTS_SERVERS=0
How many shared servers will be activated at instance startup?
A:

0

49. After implementing a small two-tier client/server network, what is a common problem com-

panies encounter?

A:

Upward scalability

50. You are configuring MTS for an online transaction process. Database and user proc-

essing is very heavy. Which init.ora parameter is used to specify the number of
shared server processes to activate at instep starting?

A:

MTX_SERVERS

51. When using connection pooling, what happens to an idle session when a new incom-

ing request is received?

A:

Idle session is temporarily disconnected

52. Which init.ora parameters would you alter to establish the name of the instance as-

signed to dispatcher?

A:

MTS_SERVICE

53. You are setting-up MTS and want to take advantage of connection pooling. Which

init.ora parameter should be used to enable connection pooling?

A:

MTS_DISPATCHERS

54. You are analyzing the log file for the cause of TNS errors. Which file contains this in-

formation?

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A:

sqlnet.log

55. In which file is the configuration information for the client profile login stored?

A:

sqlnet.ora

56. What is a benefit of using Connection Manager for a network that will have an increased

number of concurrent users?

A:

Scalability

57. Which information is passed from the server or program to establish a server connection?

A:

Username/password and service name

58. You are configuring connection concentration for Connection Manager. Which two listener

addresses must be listed in tnsnames.ora (Choose two)

A: Connection Manager process listener address and Destination listener address

59. You are using Advanced Networking option to enable cryptographic checksumming.

How is data secured using this method?

A: Data is transmitted using the series of packets that must be in sequential order to be ac-
cepted.

60. You are tightening security in your network environment and must ensure that users

are correctly logging into the system. Which security issue should you address?

A:

Authentication

61. If you have profile logging set to SUPPORT and are still unable to determine the cause of a

network error, what should you do?

A: Turn on tracing in unique file mode and re-execute the statement that produced the error
message.

62. Which layer handles buffer management?

A:

NS Layer

63. You want to know how many connect requests have been issued to the nserver1.acme.com

Names server. Which command can you issue using the NAMESCTL utility?

A:

Status

64. If you choose to secure your networked data using cryptographic checksumming available

with the Advanced Networking option. How is the data handled?

A: An algorithm is created on the contents of each packet of data transmitted across the
network.

65. The PROD database has been renamed to TEST. Which client file must reflect this change

for connection requests to be accepted for the TEST database?

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A:

tnsnames.ora

66. Which TNS layer is used to resolved aliases to a Net8 destination address?

A:

NN Layer

67. The dispatcher placed a user process request in the request queue. The second request was

made to the dispatcher from another user process. The first process was then completed by
the shared server and returned to the calling dispatcher’s response queue. How will the com-
pleted request be returned to the user process?

A: The dispatcher handling the request will return the completed request back to the user
process.

68. You are configuring MTS and set the LOCAL_LISTENER parameter in the init.ora to

LSNR1. Which additional file must also reside on the node where the LSNR1 listener is run-
ning?

A:

tnsnames.ora

69. You are using cryptographic checksumming in the Advanced Networking option? What does

this security solution provide?

A: Labels each packet before transmission and then has the server check to see if the packet
is in order once it has arrived.

70. You are configuring the Advanced Networking option want data to be scrambled when sent

from the client. Which configuration should you use?

A:

Data encryption on the client and on the server

71. You have received information that data was possibly modified during a network transmis-

sion. Which part of your security should you address to prevent this from happening again?

A:

Data Integrity

72. You are planning a centralized naming configuration for your network environment using

Net8 Assistant. Which two will you have to configure? (Choose two)

A:

Oracle Names server and Client

73. You installed Oracle Names server for your Net8 environment. Which daemon process is

also created during this install to store information from the server on the client?

A:

Client Side Cache

74. You configured centralized naming using Net8 Assistant. This configuration automatically

created the names.ora file on the server. Which client-side file will reflect this resolution
method when configured?

A:

sqlnet.ora

75. Which command should be issued from the Names Control Utility to start the client cache

daemon process?

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A:

START_CLIENT_CACHE

76. What is a benefit of Client Side Caching with Oracle Names server?

A: Saves the time it would take to re-query the Names server.

77. Your enterprise network is made up of a multi-platform environment using different proto-

cols. Which Oracle networking solution could you implement with this existing infrastruc-
ture?

A:

Net8

78. You are managing a complex network environment for a multinational company supporting

over 50 databases in 5 countries. Which Oracle networking solution can you use to simplify
addressing for these databases?

A:

Oracle Names

79. Your present networking environment is set up to run TCP/IP. In addition, You have hun-

dreds of concurrent users accessing a single server. Which Oracle networking solution can
you use to manage this environment using the multiplexing technique?

A:

Connection Manager

80. Many enterprises are implementing the n-tier network for their environment. What is tone

benefit of implementing a network of this type?

A: Middle tier can contain applications and services.

81. Data base services for your system have grown considerably and you want to create a region

database to manage them .All information has been stored in the tnsnames.ora file? Which
command can u use to read the tnsnames.ora and place it in the region?

A:

LOAD.

82. If you configure connection concentration in Connection Manager, which section of the con-

figuration for contains the information necessary to filter incoming connection requests?

A:

cman_rules

83. You are configuring your environment for Multiple Protocol Interchange, in which the cli-

ents use TCP/IP and CMAN to connect to the server using SPX/IPX. Which parameter
should be included in the tnsnames.ora to allow this connection?

A:

SOURCE_ROUTE

84. You are responsible for a large network and need to increase performance. What is a benefit

of using Connection Manager in this environment?

A: It will greatly reduce resource consumption on the end-tier.

85. Which Net8 architecture layer provides character set and data type conversion between dif-

ferent character sets on the client and the server?

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A:

Two Task Common

86. You have enabled multiplexing and connection pooling using Connection Manager. Which

TNS layer handles these functions?

A:

Network session (NS)

87. Which configuration file contains the database services discovered by the listener when the

Oracle Intelligent Agent is started?

A:

services.ora

88. What is the second configuration file containing listener information used by the Oracle In-

telligent Agent?

A:

snmp_rw.ora

89. Why should you consider setting up an Intelligent Agent for use with OEM in your Net8 en-

vironment?

A:

Manage jobs and events in your network environment

90. Which two files a re used to configure local naming on the client? (Choose two)

A:

sqlnet.ora and tnsnames.ora

91. You are creating services name using Net8 Assistant. What information will you have to

provide to create these names?

A:

Database SID

92. Which client configuration file must be updated, either manually or using Net8 Assistant, if

you change the connect method from TNSNAMES to ONAMES?

A:

sqlnet.ora

93. You want to establish the order in which Net8 will resolve your connection requests. What

should you select in Net8 Assistant to set this preference?

A:

Profile

94. What will happen if you set up your service name as TS1 for the TEST1 database and then

decide to change the name using Net8 Assistant?

A: The name will be changed successfully because the service name is only a logical user
defined name.

95. You are configuring local naming using Net8 Assistant and want the tnsnames.ora file read

for resolution before that host file is read. Which file can you manually edit to change the or-
dering of the method of resolution?

A:

sqlnet.ora

96. You have set up local naming for the PROD database. However, users also need to connec-

tion to an additional database named MAIL. Which step should you take to have this data-
base also use local naming?

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A: Create a new entry for the MAIL database using Net8 Assistant.

97. You created a new listener using Net8 Assistant. This listener should listen for requests for

PROD database. What is the result of incorrectly defining the SID, which is recorded in the
SID_NAME parameter of the listener.ora?

A:

Clients will not be able to connect to the PROD database

98. The server currently uses only one listener and is overburdened by client connection requests.

What can you do to relieve this burden?

A: Decrease the load of the listener process by adding additional listeners for the same
service name.

99. In order for a client to randomly choose from more than one listener for services to a single

database, which information must be included in the listener.ora file?

A: A different listener address for each service name.

100.

You log into the Listener Control Utility to stop the LSN01 listener process using this

command:

LSNRCTL>STOP LSN01
For which reason might this command fail to stop the listener?

A:

The LSN01 process was processing a request when you issued the command.

101.

Which LSNRCTL command would you issue to view detailed information for a listener?

A: SHOW <services>

102.

You log into the Listener Control Utility and issue this command:

LSNRCTL>START
Which task has been accomplished?

A:

The default listener is started.

103.

You execute Net8 Assistant to create a new listener for the PROD database. After defin-

ing the name of the listener as LSNprod1, the port address as 1521, and the protocol as
TCP/IP. You save and exit. What is the status of the listener you just created?

A: The listener has been created but the database services setup needs to be completed.

104.

You are troubleshooting your Net8 network and Need to enable tracing. To which value

should you set TRACE_LEVEL_CLIENT to obtain the most data?

A:

SUPPORT

105.

You view the log file to see if you can determine the cause of a network error. How

should you view the information in this file to locate the error?

A: Start at the bottom and locate the first not-zero error-code in the log file. This is usually
the actual cause.

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106.

You are trying to identify the performance bottlenecks across the network occurring in an

Oracle application. How should you enable tracing to obtain the actual contents of the Net8
packets for use in identifying problems?

A:

ADMIN

107.

Once a dispatcher picks up a request, it is placed into the request queue located in the

SGA. Which process then picks up this request from the queue and processes it?

A:

Shared server process

108.

You are configuring MTS for a new database that has only been used in test mode. Since

you do not have any real-time monitoring data for establishing the number of shared server
processes what should you initially choose to set up?

A: Few initial shared server processes so the system will not incur unnecessary overhead.

109.

Which value should you set for MTS_SERVICE to make sure the user can connect to the

database even if a dispatcher is not available?

A: mts_service=<instance name>

110.

You have set up your database to use MTS. When a user connects, which process deter-

mines the type of connection request?

A:

listener process

111.

You set up MTS for the PROD database, which uses multiple listeners to handle requests.

Which LSNRCTL command can you issue for each listener to verify that the dispatchers
have registered with all listeners used by the database?

A:

SERVICES <listener name>

112.

You configured MTS for a database and since that time, user processing has become very

light. Which init.ora parameter would you use to reduce the number of shared server proc-
esses activated at instance startup?

A:

MTS_SERVERS

113.

Examine this TNSNAMES.ORG

TSTS=

(Description=
(Address=
(Protocol=TCP/IP
(HOST=WWED141-SUN)
(PORT=1610)

)

(Address=
(Protocol=SPX)
(SERVICE=ORASVC1)

)

(Source-Route=Yes)

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What will cause a connect request to fail, using this transnames.org in a multiple protocol

interchange environment?

A:

The connect-data string is missing.

114.

Examine the listener.ora file for the default LISTENER:

LISTENER=

(address-list=
(Address=(Protocol=TCP)(Host=WWED103-SUN)(Port=1521)))

SID-List-Listener=

(SID-List=
(SID-disc=
(Global-DBNAME=WWED103-SUN.US.Oracle.com)
(ORACLE-HOME=/home/oracle)
(SiD-NAME=ORCL803)

)

You modify the listener.ora using Net8 Assistant to also accept connections for TST2 data-

base on the same machine. What would the new listener.ora file contain?
A:

(SID_NAME=ORCL803
)

(SID_DESC=
(GLOBAL_DBNAME=WWED102_SUN.US.ORAC
LE.COM)
(ORACLE_HOME)=/NAME/ORACLE)
(SID_NAME=TST2)

)

)

115.

You are configuring your environment for Multiple Protocol Interchange, which the cli-

ent using TCP/IP and CMAN connecting to the server using SPX/IPX. Which parameter
should be included in the tnsnames.ora to allow this connection?

A:

SOURCE_ROUTE

116.

You setup MTS to use three dispatches for TCP/IP/IP protocol and for SPX protocol.

You queried the V$DISPATCHER views and determined that the load for TCP/IP dispatches
is consistently high. Which command can you use to assign a total of six dispatchers for
TCP/IP protocol?

A:

ALTER SYSTEM SET

117: Your Net8 environment includes many Names servers and you want to store this infor-
mation in a repository. What can you create?

A:

Region Database

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INDEX

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Address information................................................ 15
ADMIN.................................................................... 26
Advanced Networking option ................. 2, 11, 20, 21
aliases ..................................................................... 14
ANO........................................................................ 12
Application.............................................................. 16
APPLICATION LAYER .......................................... 2
Authentication ................................................... 11, 20
Authentication Mechanisms................................. 12
Authorization .......................................................... 11
Basic security........................................................... 1
Bequeath Session ..................................................... 4
biometric authentication adapter ............................. 12
bottlenecks ............................................................. 26
buffer management ............................................... 20
c_man.ora .............................................................. 16
Centralized Naming .................................................. 6
character set .......................................................... 23
checklist .................................................................. 11
Client....................................................................... 21
Client Application ................................................... 2
client profile login ................................................. 19
Client Side Cache.......................................... 7, 15, 21
Client Side Caching............................................... 22
client side encryption ................................................ 2
Client Side Layer Stack............................................. 2
CLIENT-SIDE CONFIGURATION ........................ 6
CMAN .................................................................... 10
cman.ora............................................................ 10, 17
CMAN_PROFILE ................................................ 10
cman_rules................................................. 10, 16, 23
CMCTL START ................................................... 10
COMPLEX NETWORK........................................... 1
CONNECT................................................................ 9
connect-data string ................................................. 27
Connection Manager ..........2, 9, 15, 16, 17, 19, 22, 23
Connection Pooling............................................. 9, 19
cross protocol connectivity ....................................... 2
Cryptographic Checksumming.......... 2, 11, 12, 20, 21
daemon process ............................................... 21, 22
Data Encryption .................................. 11, 12, 15, 21
Data Encryption Standard ....................................... 12
Data Integrity.................................................... 11, 21
Data Privacy ........................................................... 11
data type conversion ............................................. 23
Database SID .......................................................... 24
dbsnmp_start....................................................... 5, 7
dbsnmp_status........................................................... 7
dbsnmp_stop.................................................. 5, 7, 13
Dedicate Server Processes ........................................ 8
default listener ........................................................ 25
Destination listener address.................................... 19
dispatcher .............................................. 5, 8, 9, 21, 26
DNS ......................................................................... 18
encrypted data ........................................................... 2
Enterprise Manager ................................................... 8

error stack.............................................................. 11
Global database name ............................................ 17
GUI ........................................................................... 2
GUI administration tools........................................ 1
Host names.............................................................. 14
Host Naming ............................................................. 6
Host Naming Method.......................................... 6, 18
Hostname ........................................................... 5, 15
Idle session.............................................................. 19
init.ora.............................................. 5, 18, 19, 21, 26
Intelligent Agent ........................................... 7, 13, 23
Intelligent Agent Services ....................................... 1
listener.......................................................... 4, 17, 25
Listener Control Utility ............................. 5, 7, 17, 25
Listener Process .................................................. 4, 26
Listener Responses.................................................... 4
listener.ora........................................... 4, 5, 16, 18, 27
Local Naming...................................................... 6, 13
Local Naming Method .............................................. 6
LOCAL_LISTENER ........................................ 9, 21
log file ............................................................... 19, 25
LOG_FILE_LSNROI............................................... 17
Logging .................................................................. 10
LSN01...................................................................... 25
LSNR1.................................................................... 21
LSNRCTL................................... 5, 13, 17, 18, 25, 26

Commands............................................................ 5

LSNROI ................................................................. 17
MD5 algorithm........................................................ 12
methods section ..................................................... 14
MTS .............................................. 8, 9, 18, 19, 21, 26

Configuring .......................................................... 9
Connecting ........................................................... 8
Processing a request ............................................. 8

MTS_DISPATCHERS............................................ 9
MTS_MAX_DISPATCHER .................................. 9
MTS_MAX_SERVER ............................................ 9
MTS_SERVERS ............................................... 9, 26
MTS_SERVICE .......................................... 9, 19, 26
MTX_MAX_SERVER .............................................. 19
multiple listener..................................................... 18
Multiple Protocol Interchange ............................. 23
Multithreaded Server............................................. 5, 8
Name Service wizard ............................................ 13
Names Control Utility......................................... 7, 22
Names server..................................... 7, 10, 15, 21, 22
Names servers........................................................ 15
names.ora ...................................................... 7, 15, 22
NAMESCTL ....................................................... 7, 20
Net8..................................................... 1, 3, 13, 14, 22
Net8 Assistant ............................................ 17, 21, 24
Net8 destination address....................................... 20
NET8 STACK........................................................... 2
network address ........................................................ 6
Network Authentication (NA) Layer..................... 3
network descriptor .................................................... 6

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Network Interface (NI) Layer ................................ 3
Network Naming ..................................................... 16
Network Naming (NN) Layer................................. 3
Network Program Interface (NPI)............................. 3
Network Routing (NR) Layer ................................ 3
Network session ...................................................... 23
Network Session (NS) Layer .................................. 3
Network Specific Protocols .................................... 2
NETWORK TRANSPORT (NT) LAYER ............... 3
network types ............................................................ 1
NI Layer .................................................................. 17
NIS .......................................................................... 18
NN Layer................................................................. 20
NPI ............................................................................ 3
NS Layer ................................................................. 20
NT Main.................................................................... 3
NT OS ....................................................................... 3
NT(2) ........................................................................ 3
n-tier....................................................................... 22
OCI...................................................................... 3, 16
OCI call..................................................................... 3
OEM.............................................................. 7, 13, 23
online transaction process .................................... 19
OPA .......................................................................... 3
OPEN GATEWAY ................................................... 2
Oracle Call Interface (OCI) ................................... 2
ORACLE CALL INTERFACE (OCI) LAYER........ 2
Oracle home directory ............................................ 17
Oracle Intelligent Agent...................................... 7, 13
Oracle Names................................................ 1, 16, 22
ORACLE PROGRAM INTERFACE (OPI) LAYER3
ORACLE PROTOCOL ADAPTER (OPA) LAYER 3
Oracle Protocol Adapters (OPA)........................... 2
Patcher.................................................................... 18
PRESPAWN_MAX .................................................. 4
process listener address .......................................... 19
Profile ..................................................................... 24
Redirect Session .................................................. 4, 5
Region Database..................................................... 15
Reload ..................................................................... 17
RELOAD ................................................................. 5
remote node............................................................... 7
Repository................................................................ 8
Repository Manager.................................................. 8
Request Queue......................................................... 8
RESOLVING SERVICE NAMES ........................... 6
Response Queue ...................................................... 9
Root region ............................................................. 15
RSARC4 ................................................................. 12
save_config............................................................... 5
Save_config ............................................................. 17
Scalability ............................................................... 19
Scalability Services.................................................. 1
Security ....................................................... 11, 20, 21
Security Server.................................................... 2, 14
SERVER LAYER ..................................................... 3

Server Side Layer Stack ............................................ 3
SERVER-SIDE CONFIGURATION ....................... 4
Service Name ...................................................... 6, 19
Service Name wizard............................................... 14
Service names.......................................................... 13
Services ........................................................ 5, 17, 26
services.ora ......................................................... 7, 23
SGA .................................................................... 8, 26
Shadow Server Process ............................................. 8
Shared server process ............................................. 26
SID .............................................................. 15, 17, 24
SID name.................................................................. 5
simple network.................................................... 1, 13
SIMPLE/COMPLEX (N-TIER) NETWORK........... 1
Single Sign-On.......................................................... 2
SINGLE-TASK ARCHITECTURE ......................... 8
SNMP........................................................................ 7
snmp_ro.ora ........................................................ 7, 13
snmp_rw.ora ....................................................... 7, 23
SOURCE_ROUTE ............................................ 10, 23
SPX/IPX ................................................................. 23
SQL........................................................................... 3
SQL dialogue ......................................................... 16
SQL statement........................................................... 2
sqlnet.log................................................................. 19
sqlnet.ora............................6, 7, 10, 12, 16, 19, 22, 24
START_CLIENT_CACHE....................................... 22
Status....................................................................... 20
Stop ......................................................................... 18
SUPPORT.............................................................. 20
TCP/IP .............................................. 6, 17, 18, 22, 25
TCP/IP Protocol Adapters ...................................... 14
Test Service......................................................... 6, 14
Test Service dialogue .............................................. 13
TNS........................................................................... 3
TNS errors ............................................................. 19
TNS generic calls ...................................................... 3
TNS layer ................................................... 16, 20, 23
tnsnames.................................................................. 14
tnsnames.ora...............6, 13, 14, 16, 19, 20, 21, 23, 24
token cards .............................................................. 12
TRACE ASSISTANT ............................................. 11
TRACE_LEVEL_CLIENT.................................. 25
tracing ........................................................ 10, 20, 25
Tracing and Logging............................................. 10
Translation Services................................................ 1
transnames.org ...................................................... 27
Transparent Network Substrate................................. 3
Transparent Network Substrate (TNS)................. 2
Troubleshooting ...................................................... 10
TTS ........................................................................... 3
Two Task Common.................................................. 23
Two Task Common (TTS)...................................... 2
TWO TASK COMMON (TTS) LAYER.................. 3
TWO-TASK ARCHITECTURE .............................. 8
two-tier................................................................... 18

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unique file mode...................................................... 20
Upward scalability.................................................. 22
Username ................................................................ 19

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Document Outline


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