License Keys For Sap Systems

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LICENSE KEYS
FOR SAP
SYSTEMS

VERSION 6.10

SAP Licensing

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©

Copyright 2002 SAP AG. All rights reserved.

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2

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Software Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
SAP Web AS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

SAP Enterprise Portal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
SAP Web AS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

SAP Enterprise Portal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Generating a Temporary License Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
SAP Web AS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

SAP Enterprise Portal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Generating Data for the License Key Request . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
SAP Web AS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

SAP Enterprise Portal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Requesting a License Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
SAP Service Marketplace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

SAPNet-R/3 Frontend . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Processing Times . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

SAP Web AS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

SAP Enterprise Portal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Installing the License Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
SAP Web AS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

SAP Enterprise Portal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Shutting Down SAP Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
SAP Service Marketplace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

SAPNet-R/3 Frontend . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Additional Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
SAP Web AS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

SAP Enterprise Portal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

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CONTENTS

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Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
SAP SEM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Validity of the License Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Unique System Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

System Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Command Line Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
SAP Web AS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

SAP Enterprise Portal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Further Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

4

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5

GENERAL INFORMATION

In order to prevent unauthorized use of SAP software, all SAP

systems can only be operated in conjunction with license keys

which are assigned by SAP. This document describes all the nec-

essary steps that you need to perform to get a license key. It also

describes how you can use license keys in your SAP systems.

Please read this document carefully and follow the
recommendations given to ensure that your SAP software
is accessible to your users.

In order to get a license key and to use it for your SAP software,

you need to perform the following steps.

1. Install the software

2. Generate a temporary license key

3. Obtain data for the license key request

4. Request a permanent license key

5. Install the permanent license key

Each step is described in a separate chapter in the following

sections:

Please note that all license keys are individually calculated for a

specific system. This means that you need an individual license

key for each one of your systems. A license key that was gener-

ated for system A will not work in system B.

Typing errors are a frequent source of problems. We therefore

strongly recommend that you copy and paste your system data

into our online request forms.

To use the license key in your system, you can either copy and

paste or create a file that contains all the necessary

information.

There are two distinct license key procedures. The one that you

use depends on the technology of the SAP software that you

have, as grouped below:

Applications including SAP® Web Application Server
(SAP® Web AS) and SAP® Basis

SAP® Advanced Planner & Optimizer (SAP® APO)

SAP® Business Information Warehouse (SAP® BW)

SAP® Customer Relationship Management (SAP® CRM)

SAP® Enterprise Buyer Professional (SAP® EBP)

SAP® Knowledge Warehouse (SAP® KW)

SAP® R/3®

SAP® Strategic Enterprise Management (SAP® SEM)

SAP® Workplace

SAP® Enterprise Portal 5.0 and higher
Most of the chapters below are divided into sections that give

specific information required for SAP Web AS applications and

for SAP® Enterprise Portal.

SOFTWARE PROTECTION

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Both a graphical user interface (GUI) and a command line

interface are available for SAP Web AS applications and SAP

Enterprise Portal.

We strongly recommend that you use the GUI instead of
the command line interface (saplicense or License Key)
because the GUI is easier to use and performs additional
checks to avoid the most frequent handling errors.

SAP WEB AS

From SAP Basis 4.6C onward, you can manage your license keys

and import license data using the transaction SLICENSE.
You can use this transaction to:

Display all installed license keys

Install a new permanent or temporary license key

Delete an installed license key

All screen shots in the documentation are based on SAP Web

AS 6.10. The display and functions may vary with other

releases.

If you have SAP Basis 4.6B or lower, you need to use the

command line interface saplicense.

SAP ENTERPRISE PORTAL

From Support Package 2 for SAP Enterprise Portal 5.0 onward,

you can manage your license keys and import license data

using the license key iView that you can call up under System
Configuration
License. If your SAP Enterprise Portal is not
licensed, this iView is displayed automatically.

USER INTERFACE

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Screen shot in SAP Enterprise Portal from Support Package 3

If you use SAP Enterprise Portal 5.0 without Support Package 2,

you need to use the command line interface License Key.

Install your software in accordance with the additional

documentation that you received.

SAP WEB AS

When an SAP system is installed, a temporary license key is cre-

ated automatically. This key allows you to use the system for a

period of four weeks while you arrange for a permanent key to

be assigned. Once this period is over, the SAP system can only

be accessed with the user name SAP*.

SAP ENTERPRISE PORTAL

No temporary license key is generated while the SAP Enterprise

Portal is being installed. You must therefore manually create a

temporary license key before your users can access your SAP

Enterprise Portal. (See the next chapter).

If you do not create a temporary license key, or if your license

key has expired, up to three users can log on to the portal

simultaneously. If you use SAP Enterprise Portal 5.0 without

Support Package 3, the portal is locked for all users (except for

some administrative functions such as the installation of a

license key).

SOFTWARE INSTALLATION

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In order to work with your software, a temporary license key

needs to be generated.

The temporary license key is valid for four weeks. It gives you

time to arrange for a permanent license key.

SAP WEB AS

Since a temporary license key is installed automatically during

the software installation, in most cases, you do not have to cre-

ate a temporary license key.

When changes are made to the hardware platform, you can

install a temporary license key using the transaction SLICENSE
from SAP Basis 4.6C onward.

To install a temporary license key, choose

A

. You do not need

to make any additional inputs. Your temporary license key is

valid for four weeks.

Once you install the temporary license key, it is displayed in the

list of licenses. The license key is activated right away. If you

have SAP Basis 4.6B or lower, you need to use the command

line interface saplicense. (See the Appendix for details).

SAP ENTERPRISE PORTAL

In order to generate a temporary license key, you need to log

on to the unlicensed SAP Enterprise Portal as an administrator

and choose System Configuration License.

Choose Install Temporary License and restart the Portal Web

server (Internet Information Server, or IIS) and the JAVA™ servlet

engine. If you use load balancing in your SAP Enterprise Portal,

you must set up load balancing correctly, so that there is only

one lock server in the portal. Otherwise, you will need a license

key for each lock server.

If you use SAP Enterprise Portal 5.0 without Support Package 2,

you need to use the command line interface LicenseKey.
(See the Appendix for details).

GENERATING A TEMPORARY
LICENSE KEY

A

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Every system has a unique hardware key that is part of a license

key's encryption, to ensure that each license key can only be

used for one specific system. You need to determine this hard-

ware key prior to requesting a license key from SAP.

SAP WEB AS

You can locate your hardware key using the transaction

SLICENSE. The hardware key applies to the host on which your
SAP message server is installed.

SLICENSE automatically detects the hardware key of the active
message server.

If your system has SAP Basis 4.6B or lower, you need to use the

command line interface saplicense. (See the Appendix for details).

SAP ENTERPRISE PORTAL

In order to determine the hardware key of your portal, you

need to log on to the unlicensed SAP Enterprise Portal as an

administrator and choose System Configuration License.

You can find the hardware key under System Information.

If you are using load balancing in your SAP Enterprise Portal,

you must set up load balancing correctly, so that there is only

one lock server in the portal. Otherwise, you will need a license

key for each lock server.

If you use SAP Enterprise Portal 5.0 without Support Package 2,

you need to use the command line interface LicenseKey.
(See the Appendix for details).

GENERATING DATA FOR THE
LICENSE KEY REQUEST

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You can request a license key online through SAP Service

Marketplace or SAPNet-R/3 Frontend.

SAP SERVICE MARKETPLACE

By accessing http://service.sap.com/licensekeys you come

to the initial screen for requesting the license key. Here you will

find general information about license keys and a link to a page

where you can request license keys online. When you reach this

page you can follow these steps:

1. Select an installation.

2. Select New System to request a license key for a newly installed

system, or select a system to indicate a change from an exist-

ing system.

3. Check the data and add the required information.

4. Choose Submit to send the data to SAP.

SAPNET-R/3 FRONTEND

Choose SAPNet Registration System Request License Key.
Your installations will be displayed on the screen.

1. Select an installation.

2. Select NEW and choose Request Key for a newly installed sys-

tem, or select a system and choose Request Key to change an
existing system.

3. Check the data and add the required information. Choose

Request Key to submit the data to SAP.

PROCESSING TIMES

The license key will be available online within three working

days after you have submitted your request. In most cases the

license key is available after a few hours. The overview of your

system landscape is updated automatically. For detailed descrip-

tions and more information about the procedure, choose i or

read SAP Note 94998.

REQUESTING A LICENSE KEY

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The following information is required for your license key

request:

SAP WEB AS

Please make sure that you request a license key for a new

system under an installation with the same software product.

You are not allowed to operate an SAP APO system under an

SAP R/3 installation.

SAP ENTERPRISE PORTAL

Contact person

First and last name of the requester

Phone and fax number

Contact person's extension (including area
code, but without international dialing
code)

Installation number

10-digit number supplied by SAP when you
call up your installation. You can find the
number in your delivery note; otherwise,
your contracts department should also
have a record of your installation number.

System number

18-digit string that is used as unique
identification for your system (introduced
with SAP Web AS 6.10)

System ID

3-digit system name (such as C11, T11) that
you have supplied during installation

Type of system

Production, test (See System types in the
Appendix)

Software product

Name of the software product (must be
product of your system (such as SAP R/3,
SAP APO, SAP BW)

Software product release

Release of the software product in
operation

SAP Web Application Server

Release of the underlying

(SAP Web AS) release or SAP Basis

SAP Web AS or SAP Basis (such as 6.20
for Web Application Server 6.20)

Hardware key

11-digit string unique to the hardware

Operating system

Operating system in operation

Database

Database in operation

Reason for application

Reason for this license key request, such as
new installation or hardware upgrade

Contact person

First and last name of the requester

Phone and fax number

Contact person's extension

(including area code, but without

international dialing code)

Installation number

10-digit number supplied by SAP when
you call up your installation. You can find
the number in your delivery note: other-
wise, your contracts department should
also have a record of your installation
number

System number

18-digit string that is used as unique
identification for your system

System ID

3-digit system name (such as EP5)

Type of system

Production, test (See System types in the
Appendix)

Software product

Name of the software product (must be
SAP Enterprise Portal or SAP Workplace)

Software product release

Release of the software product in
operation (such as 5.0 for Enterprise Portal
5.0)

Hardware key

11-digit string unique to the hardware

Operating system

Operating system in operation

Database

Database in operation

Reason for application

Reason for this license key request, such as
new installation or hardware upgrade

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SAP WEB AS

You can install the license key using the transaction SLICENSE.

To install a license key, choose B, ➝ or choose Edit Install
License
in the menu. The following view is displayed:

Enter the installation number, hardware key, system number,

expiration date, and license key that you received from SAP.

Then choose B to install the license key.

The system number is required as of SAP Web AS 6.10. (See the

Appendix for details).

If your system has SAP Basis 4.6B or lower, you need to use the

command line interface saplicense. (See the Appendix for details).

SAP ENTERPRISE PORTAL

In order to install a license key, you need to log on to an

unlicensed SAP Enterprise Portal system as an administrator

and choose System Configuration License.

Choose Install Permanent License and restart the Portal Web server
(IIS) and the JAVA servlet engine.

INSTALLING THE LICENSE KEY

B

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1. Copy the license key file supplied by SAP to a directory on

the portal server.

2. In the License File field, browse to the location of the license

key file on your server.

3. Choose Install Permanent License.
4. Restart the Portal Web server (IIS) and the JAVA servlet

engine.

If you are using load balancing in your SAP Enterprise Portal,

you must set up load balancing correctly, so that there is only

one lock server in the portal. Otherwise, you will need a license

key for each lock server.

If you use SAP Enterprise Portal 5.0 without Support Package 2,

you need to use the command line interface LicenseKey. (See the
Appendix for details).

For legal reasons related to your license agreement, all

information regarding deleted systems must be submitted

online to SAP. Go to the SAP Service Marketplace or SAPNet-

R/3 Frontend to delete your Systems. (See SAP Note 94998 for

details.)

SAP SERVICE MARKETPLACE

Follow these steps to delete the system:

1. Go to the license request page at

http://service.sap.com/licensekeys.

2. Select an installation.

3. Select Change/Delete for the system you wish to shut down.

In the overview that follows, enter your telephone number, fax

number and check the entries in the system overview. To sub-

mit the request to SAP, go to the Status Change area, select Shut
Down
and choose Save Request.

SAPNET-R/3 FRONTEND

Follow these steps to delete the system:

1. On the initial screen, choose General Functions Service

Maintain System Data

2. Select an installation.

3. Select the system you wish to shut down.

4. Select Display<->Change and choose the trash can icon.

In the overview that follows, enter your telephone number, fax

number, and check the entries in the system overview. To sub-

mit the request to SAP choose Save Request.

SHUTTING DOWN SAP
SYSTEMS

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ADDITIONAL INFORMATION

You can find additional information in SAP Service Market-

place at http://service.sap.com/licensekeys and in the SAP

Notes that are assigned to component XX-SER-LIKEY. SAP

Note 94998 provides a good overview and lists most related

notes.

You can find documentation about the online request proce-

dure in SAP Service Marketplace by accessing the link User

Documentation, and in SAPNet-R/3 Frontend by choosing i,

which is available on all screens of the online request area.

The online documentation provides additional information

about using the license key.

SAP WEB AS

Additional information is available in SAP Online Help:

BC-Basis Components Kernel Components BC SAP License.

SAP ENTERPRISE PORTAL

Additional information is available in SAP Service Marketplace

at https://help.sap.com/portals

If you have any problems or questions, create a message in

SAP Service Marketplace or in SAPNet-R/3 Frontend under

component XX-SER-LIKEY.

SUPPORT

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SAP SEM

Usually you can only run one production system under one

installation number. In addition, all systems must have the

same software product as the installation under which they are

registered. For SAP SEM there are some exceptions.

SAP SEM is an add-on that is installed in SAP BW. Thus, a sys-

tem that has SAP SEM provides all SAP BW functions as well as

all SAP SEM functions.

In order to use SAP SEM, you need SAP SEM as well as an

additional SAP R/3 system that has the SAP® Consolidation

system (EC-CS) installed as an add-on.

Since the SAP R/3 Consolidation system is required to operate

SAP SEM, you may use a live SAP R/3 system under the SEM

installation. You therefore need to order the license key for SAP

SEM as well as for the SAP R/3 Consolidation system under the

SAP SEM installation.

You must not operate any other SAP R/3 system or SAP BW sys-

tem under the SAP SEM installation. These must be operated

under a different installation with the correct software product.

Request a new installation from your SAP contracts depart-

ment and order a license key under the new installation.

VALIDITY OF THE LICENSE KEY

Each license key assigned to customers who buy or lease their

SAP system(s) is valid for an unlimited period of time. Tempo-

rary license keys assigned to SAP customers with demon-

stration or test systems are valid for the period of time stated in

their contracts.

The expiration date of your license is shown on the copyright

screen displayed each time you log on to the SAP system. You

can also display it on the system status screen, by choosing

System Status SAP System data.

If a limited license key was assigned, the license key you

requested may have been granted for a limited period only.

There are several possible reasons for this which you can review

in SAP Service Marketplace or SAPNet-R/3 Frontend by display-

ing the system data. (See SAP Note 197623.)

UNIQUE SYSTEM NUMBER

Since SAP Web AS 6.10 and SAP Enterprise Portal 5.0, the license

key has featured a unique system number.

Now you can only assign one system number to a system. If a

license key with a system number already exists, the newly

entered system number must be identical to it.

Exceptions are if the new license's system number is

INITIAL_SYSTEM_IDX, or if all old licenses have the system

number INITIAL_SYSTEM_IDX.

You can still install old licenses that do not yet contain a system

number. To do this, leave the field blank when entering the sys-

tem number: Do not enter any blank characters. The system

number is then assigned the value INITIAL_SYSTEM_IDX.

This means the old license is valid.

All old licenses are upgraded when the system is upgraded –

that is, the system numbers are deleted and replaced with the

value INITIAL_SYSTEM_IDX.

SYSTEM TYPES

Production System
System that contains a company's actual business processes.

This is where users enter their live production data.

Development System (DEVELOP)
System used for customer developments and customizing

settings

APPENDIX

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Test System (TEST)
Environment used by the project team to prototype and test

system settings and processes

Training System (TRAIN)
System used to teach and practice system settings and processes

International Demonstration and Education System
(IDES)
Exclusive SAP system that contains several sample companies

that typify relevant business processes

Demonstration System (DEMO)
System used exclusively for giving demonstrations to prospects

and for training employees.

Back-up System (BACKUP)
An independent back-up system for a (live) system

We strongly recommend that you use GUIs instead of
command line interfaces (
saplicense or LicenseKey) because
GUIs are easier to use and perform additional checks to
avoid the most frequent handling errors.

SAP WEB AS

The ABAP saplicense program supports the following parameters:
-help

Display help text

-version

Display the tool version

-install [ifile=<filename>]

Install licenses from a file

-get

Output the customer

key (hardware key) that you

need to request a

permanent license key

-temp

Create a temporary license

-show

Display all installed licenses

-delete

Delete an installed license

-test

Test whether a valid SAP

license exists

Please note that the parameters are listed so that they can be

used for UNIX and NT. For iSeries, parameters must be

enclosed by quotation marks: for example, “-install” instead of

-install.

Log on as user <sapsid>adm (Unix and NT) or <sid>ofr

(iSeries) at the computer at which you can access the SAP sys-

tem message server. This is usually the PC on which the central

SAP instance is running.

For detailed descriptions and more information please read SAP

Online Help (BC-Basis Components Kernel Components BC SAP
License
).

COMMAND LINE INTERFACES

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As of SAP Basis 4.5A, you can enter the license data manually

(saplicense -install) or use a file that contains all data
(saplicense -install ifile = <filename>). You can create this file
when you display your license key in SAP Service Marketplace

or SAPNet-R/3 Frontend. It is also attached to the e-mail notifi-

cation that is sent to you if you choose this option when

requesting a license key.

SAP ENTERPRISE PORTAL

The JAVA LicenseKey program supports the following
parameters:

-help

Display help text

-version

Display the tool version

-install [ifile=<filename>]

Install licenses from a file

-get

Output the customer key

(hardware key) that you

need to request a

permanent license key

-temp <Product>

Create a temporary license

-show

Display all installed licenses

-number

Same as -get

You need to perform the following steps to execute the

LicenseKey program.

On the portal server:

1. Open a DOS shell in the directory containing the file

LicenseKey.cmd.
This file is located at <irj-deployment>\Web-inf\tools

where <irj-deployment> is the directory in which irj.war is

installed.

2. Enter the command that you want to execute.

3. Restart the Portal Web server (IIS) and the JAVA servlet

engine.

You can find the value of <pcdhome> in parameter

pcd.home in file

<irj-deployment> \Web-inf\plugins\portal\system \proper-

ties\pcd.properties

LicenseKey “<pcdhome>” -get
where <pcdhome> is the path to the Portal Content Directory.
For example, this may be c:\Enterprise Information

Portal\DataFile\Data.

These steps are performed on the portal server. If your SAP

Enterprise Portal uses load balancing, you only need to

perform this procedure on the machine on which the lock

server runs. You can find out which machine this is from file

pcd.properties in the portal content directory.

If you are using load balancing in your SAP Enterprise Portal,

you must set up load balancing correctly, so that there is only

one lock server in the portal. Otherwise, you will need a license

key for each lock server.

FURTHER INFORMATION

You can find further information in the SAP Service

Marketplace at http://service.sap.com/licensekeys and in

the SAP Notes that are assigned to component
XX-SER-LIKEY.

17

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18

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19

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SAP AG

Neurottstraße 16
69190 Walldorf
Germany
T +49/18 05/34 34 24 *
F +49/18 05/34 34 20 *

* Subject to charge

www.sap.com

50 059 933 (02/11/01) Printed on environmentally friendly paper.


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