1

You are renting a room abroad and you are dissatisfied with it.

Complain about it to the landlord / landlady.

•

fridge not good

•

room cold – extra heater needed!

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lower rent?

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change room

“You wanted to talk to me about the flat.”

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2

You are in England on a training course.

Your English friend would like to go on a trip during the weekend.

•

go on trip – OK / where?

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go to Edinburgh –

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car – no / coach better

•

Friday afternoon

CANDIDATE’S ROLE

You are renting a room abroad and you are dissatisfied with it.

Complain about it to the landlord / landlady.

fridge not good – repair?

extra heater needed!

change room – possible?

The examiner begins by saying:

“You wanted to talk to me about the flat.”

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CANDIDATE’S ROLE

You are in England on a training course.

Your English friend would like to go on a trip during the weekend.

OK / where?

– good idea / first visit there

no / coach better (say why)

Friday afternoon – no / work long / (suggest Saturday morning)

The examiner begins by saying:

“Let’s go on the trip this weekend.”

You are renting a room abroad and you are dissatisfied with it.

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Your English friend would like to go on a trip during the weekend.

suggest Saturday morning)

3

Your English colleague is ill and he / she has to stay at home.

You have come to visit him / her.

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visit the doctor?

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at home / in bed -

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help from me – need?

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report - not worry / already done

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4

Your English friend has started practising sport.

You want to know the details. Talk to him / her.

•

where?

•

classes – how often? start

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come with you - possible?

•

next Monday – no / say why /suggest Thursday

You begin by saying: “So, what sport have you started doing?”

CANDIDATE’S ROLE

Your English colleague is ill and he / she has to stay at home.

You have come to visit him / her.

how long?

need?

not worry / already done

You begin by saying:

“So, what is wrong with you?”

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CANDIDATE’S ROLE

Your English friend has started practising sport.

You want to know the details. Talk to him / her.

how often? start – what time?

possible?

no / say why /suggest Thursday

You begin by saying: “So, what sport have you started doing?”

Your English colleague is ill and he / she has to stay at home.

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You begin by saying: “So, what sport have you started doing?”

5

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6

You got a new flat and need help with moving your furniture.

•

any plans – next weekend?

•

help needed – say why & what to do

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help – who else?

•

brothers – yes / transport no / contact brothers

You begin by sayi

You have broken your leg and can’t drive to work. You have to be at the office next
week. Call a friend from work to help you with transport.

•

need lift to work Monday

•

other days – any idea who / help?

•

Tom? OK / mobile number

•

thank for help

The candidate begins by saying:
“Listen, Can I have a word with your?”

CANDIDATE’S ROLE

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CANDIDATE’S ROLE

You got a new flat and need help with moving your furniture.

Ask a friend for help.

next weekend?

say why & what to do

yes / transport no / contact brothers – how?

by saying: “Hello, can I talk to you for a moment”?

You have broken your leg and can’t drive to work. You have to be at the office next
week. Call a friend from work to help you with transport.

need lift to work Monday – Friday

any idea who / help?

Tom? OK / mobile number – what?

The candidate begins by saying:
“Listen, Can I have a word with your?”

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You got a new flat and need help with moving your furniture.

an I talk to you for a moment”?

You have broken your leg and can’t drive to work. You have to be at the office next

7

You are on a training course in UK.

You want to go to London for a weekend.

•

Best way to get to London ?

•

Get to interesting places – how?

•

Stay where?

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Find a hotel/help?

Begin by saying: “Hi. Can you help me with something?”

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8

You are at the tourist office in Glasgow

London. The examiner is a clerk.

Ask about:

•

means of transport? time?

•

things included in the price

•

places to see

•

decide when?

Begin by saying: “Could I get some more information about a day trip to London?”

CANDIDATE’S ROLE

You are on a training course in UK. The examiner is a British officer.

You want to go to London for a weekend.

how?

Begin by saying: “Hi. Can you help me with something?”

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CANDIDATE’S ROLE

You are at the tourist office in Glasgow. You want more information about a day trip to

London. The examiner is a clerk.

“Could I get some more information about a day trip to London?”

The examiner is a British officer.

Begin by saying: “Hi. Can you help me with something?”

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ou want more information about a day trip to

“Could I get some more information about a day trip to London?”

9

You are a customer. The examiner is a shop assistant.

You want to complain about a

•

say what the problem is

•

buy last week

•

receipt – yes / you want money back

•

another phone possible?

Begin by saying: “Excuse me,

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10

You are at a military accommodation office.

•

cost per night/week?

•

Internet/equipment ?

•

visitors ?

•

two rooms/for next month/book

Begin by saying:
“ I would like to rent a room. Could you give me some

CANDIDATE’S ROLE

You are a customer. The examiner is a shop assistant.

You want to complain about a mobile phone you bought.

what the problem is

/ you want money back

another phone possible?

Begin by saying: “Excuse me, I want to make a complaint.”

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CANDIDATE’S ROLE

You are at a military accommodation office. You want to rent a room.

The examiner is a clerk.

two rooms/for next month/book

“ I would like to rent a room. Could you give me some information

You are a customer. The examiner is a shop assistant.

you bought.

I want to make a complaint.”

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You want to rent a room.

nformation?”