Task: Submit Change Request
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Task: Submit Change Request
This task describes how to create a Change Request.
Purpose
This task logs a requested change. Change Requests may include requests for new features, enhancements,
corrections, changed requirements, and so on. Any role may submit a change request as part of any task throughout
the project lifecycle.
Relationships
RolesMain:
Any Role
Additional:
Assisting:
InputsMandatory:
None
Optional:
Iteration Plan
External:
None
Outputs
Change Request
Steps
Complete Change Request Form
The Change Request Form is a formally submitted work product that is used to track all requests throughout the project
lifecycle This includes new features, enhancement requests, defects, changed requirements, etc. All change history will
be maintained with the CR, including all state changes along with dates and reasons for the change. This information
will be available for any repeat reviews and for final closing. An example Change Request Form is provided in Work Product: Change Requests.
Submit the Change Request
Once the CR is completed, it should be submitted through the proper channels to assure compliance with the established
Change Request Management Process. Any stakeholder on the project can submit a Change Request (CR). The CR is logged
into the CR Tracking System (e.g., ClearQuest) and is placed into the CCB Review Queue, by setting the CR state to
Submitted.
Typical states that a Change Request may pass through are shown in Change Request Management.
Properties
Multiple Occurrences
Event Driven
Ongoing
Optional
Planned
Repeatable
More Information
Tool Mentors
Submitting Change Requests Using Rational ClearQuest
© Copyright IBM Corp. 1987, 2006. All Rights Reserved.
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