Linux Consultants HOWTO: USA - General
70. USA - General70.1 Collective Technologies AnswerDesk
9433 Bee Caves Road, Building 3, Suite 100
Austin, TX 78733
U.S.A.Phone:+1 888 2PSAPSAEMail:answerdesk@colltech.comURL:http://www.colltech.com/answerdeskContact:Mike CarpenterType of support:Phone and EMail.Special expertise:AnswerDesk is an open systems phone support
desk specifically designed to provide a backstop with difficult, senior
administration issues. We support administrators working with all Unix
platforms, including Linux. Our client list includes a wide variety of
Fortune 500 companies utilizing open systems, many with mission critical
support requirements. Our technical database is supported by hundreds of
the best systems administrators in the business. For the individual
Linux user, we offer per-incident support of all post-installation
issues. We are a Red Hat Commercial Support partner, and are able to
provide all support after installation for Red Hat Linux. For the
corporate Linux administrator, we offer the same service, as well as a
contract option, to buy yearly, 24 hour a day, 7 day a week support.Sample prices:Upon request.Last modified:May 21, 1998.70.2 Free Electron Labs
428-B Moseley Drive
Charlottesville, VA 22903
U.S.A.Phone:+1 804 295 1905 (do not call in the morning!)Fax:+1 804 295 1975EMail:whitis@freelabs.comURL:http://www.freelabs.comContact:Mark WhitisType of support:Visit my
web site
before trying to contact me via phone, fax, or EMail. I have been paid to
travel as far as Chile and Hawaii to do a job; I generally keep the trips
short and do the actual development at my own offices.Special expertise:I do software development and consulting. I do not
do "help desk" or end user support. Scientific applications, commerce and
financial Transactions, computer security, networking, system administration,
WWW, ISPs, and device drivers.Sample prices:US$100-$200/hour plus expenses with
substantial minimum.Last modified:September 19, 1997.70.3 InfoMagic, Inc
11950 N. Highway 89
Flagstaff, AZ 86004
U.S.A.Phone:+1 900 786 5555Fax:+1 520 526 9573EMail:support@infomagic.comURL:http://www.infomagic.com/support/linuxContact:Henry M. PierceType of support:Individuals who purchase InfoMagic Linux Developer's
Resource get free EMail and fax back support. Support via phone for our
Linux Developer's Resource or any Linux vendor's Linux CD is
US$2.00/minute in the U.S.A. Everyone is welcome to look at our
support web pages. International customers needing phone support should
contact us via EMail first.Special expertise:Everything related to InfoMagic Linux Developer's
Resource.Sample prices:Fixed service contracts, including remote maintance
are available starting at US$50/engineering hour. Please contact us
by EMail for additional information.Last modified:February 19, 1997.70.4 NDA
800 West Cummings Park, Suite 2050
Woburn, MA 01801
U.S.A.
1818 Gilbreth Road, Suite 234
Burlingame, CA 94030
U.S.A.
1137 Pearl Street #207
Boulder, CO 80302
U.S.A.Phone:+1 617 937 3338Fax:+1 617 937 3775EMail:info@nda.comURL:http://www.nda.comContact:Peter RichardsType of support:Phone, EMail, remote network administration and onsite,
24 by 7 emergency response service.Special expertise:Unix.Sample prices:US$60-$150 based on task.Last modified:June 23, 1997.70.5 REALM Information Technologies
5555 Oakbrook Parkway, Suite 605
Norcross, GA 30093
U.S.A.Phone:+1 770 446 1332Fax:+1 770 446 9164EMail:linux@realminfo.comURL:http://www.realminfo.comContact:Michael D. IveyType of support:Phone, EMail, remote network administration, inhouse
and onsite.Special expertise:System administration, Internet and Intranet
connectivity, firewall, Network Attached Storage, training.Sample prices:Upon request.Last modified:September 26, 1998.70.6 Starshine Technical Services
903 Harriet Avenue
Campbell, CA, 95008-5119
U.S.A.Phone:+1 800 938 4078EMail:consulting@starshine.orgURL:http://www.starshine.orgContact:Jim DennisType of support:Phone, EMail, remote network administration
and onsite.Special expertise:System administration, installation, configuration,
troubleshooting, upgrades, custom scripting, and training. Custom firewall
(Proxy, masquerade, and packet filter) configuration and
installation. Internet and Intranet server design, configuration and
integration (including commerce sites with automated transaction processing
and secure web servers). Technical writing and editing.Sample prices:US$95-$125/hour. Quarterly and annual
rates for support contracts are available. Special rates available for
technical editing.Last modified:August 7, 1997.
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