6 8 5

ommumcation is impede

listening not carefully

enough

negative approach

towards the speaker

sending misleading

signals, our 'body' does not reflect what we say:

improper place or/and time of conversation:

•    we are late, we have no time to talk, but we are not able to say it to out interlocutor, we pretend to listen to him/her, we look at the watch nervously,

•    it is loud around,

•    someone or something is interrupting continuously,

•    we feel bad emotionally or physically.

(ack of 'common

language'

improper place or/and time of conversation: