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An opinion about a participant of a talk is madę after several dozen seconds of talking.

Our appearance, pitch of voice, face expression, eye expression and look decide about the impression we make.

Remember about the significance of first impression.

During first contact:

-    smile

-    look at the face of the interlocutor

-    shake interlocutor's hand firmly

-    talk in a confident, firm voice

The impression we make decides if and how attentively we are listened to. It builds our CREDIBIUTY (also check the chapter on positive self-presentation).

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It is one of the most crucial factors of argumentation.

ood recognftion

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