Positional negotiation and negotiation based on rules
Negotiation based on rules
• Sides solve problems together
• The aim is a reasonable result achieved efficiently and in good atmosphere
• Separate people from problems
• Be gentle to people and tough to the problems
• Act regardless of the trust
• Concentrate on the task and not on positions
• Explore the State of interest (the progress of the solution of the problems)
• Avoid making the lower limit of the possibilities
• Create opportunities for mutual benefit
• Look for multiple possibilities, then choose the best
• Insist on the adoption of objective criteria
• Try to achieve results based on criteria that are independent of subjective wishes
• Convince, and be open to persuasion, relent to a reasonable argument, and not to the pressure