2949775432

3.2. Information on products and services

ENEA S.A. sells electrical energy to recipients and offers comprehensive services (energy sales and distribution services) within the following tariff group sets:

Description

of tariff groups

Tariff group set A

Tariff group set B

Energy sold. Energy sold

delivered to customers connected to a high-voltage grid I delivered to customers connected to a medium-voltage

Tariff group set C

Energy sold and delivered to customers connected to a low-voltage grid, with the exception of end users using electricity for household purposes

Tariff group:

Energy sold and delivered to end users using electricity for household purposes, regardless of voltage of the grid to which they are connected

This offer is directed to customers on the domestic market.

Tariff group sets A and B are used mainly by large companies operating e.g. in such sectors as Chemicals, cement, Steel, automotive, paper, wood and metals Processing, communal services and port services. In tariff group set C, settlements are madę with facilities connected to a low-voltage grid which are not households, such as shops, service outlets, hotels, cities and municipalities - for Street lighting, whereas in tariff group set G, settlements are madę with end users using electricity to power households and related utility rooms.

Typically, ENEA S.A. condudes comprehensive agreements for an indefmite term, but agreements for the sale of energy (without energy distribution services), including agreements with customers connected to networks of distribution system operators other than ENEA Operator, are most often concluded for a fixed term usually amounting to 12 months.

Notice periods are most frequently set for 1 month (around 2.3 min agreements), less frequently for two, three or six months (around 0.1 min agreements).

3.3. Sales and supply markets

The portfolio of recipients to whom ENEA S.A. sells electricity is highly diversified. Presently we sell electricity to 2.4 min recipients, including 2.1 of individual recipients and 0.3 min business entities.

In 2012 the proceeds from supplying electricity to our largest customer accounted for 4.4% of the overall value of electricity and distribution sales, and the share of 10 largest customers amounted to around 15.0%.

3.3.1. Sales to end users

In 2012 the total sales within trading in energy to retail end users amounted to 14.9 TWh (excluding non-invoiced statistic sales - datę of meter reading is after the datę ending the given turnover year), however sales to recipients connected to the grid of distribution system operators other than ENEA Operator amounted to 3.1 TWh. The number of end users as at 31 December 2012 amounted to 2.4 min.

3.3.2. Other sales

12012 other sales did i