OPENING AND CLOSING REMARKS FOR LETTERS

	Informal	Semi-Formal	Formal
of Application
Opening Remarks:			I am writing to apply for the position ...
Closing Remarks:			I look forward to hearing from you ...
of Complaint
Opening Remarks:			I am writing to draw your attention to ...
				I am writing to express my strong dissatisfaction at...
	Useful vocabulary:			To make matter worse, I was deeply offended by
				As you can imagine, I am extremely upset.
			In spite of his assurance, I was very astonished when
Closing Remarks:			I hope that this matter can be resolved ...
				I insist on/I demand a full refund/an immediate replacement/etc or I shall be forced to take legal action/the matter further.
Making Request
Opening Remarks:	Could you do something for me?	I wondered if you could possibly do me a favour.	I would be most grateful if you could ...
Useful vocabulary:	I really need ...	I'd like ...	I wish to request ...
		Can I ask you to ...	Could I ask you to ...	Would it be possible for you to ...
Closing Remarks:	I hope you can help me out.	I hope it isn't too much trouble.	Thank you in advance for your assistance in this master.
Asking for advice
Opening Remarks:	I've got a problem, and I think you can help.	I'd really like your advice about/on ...	I am writing to request some advice concerning ...
Closing Remarks:	Write back soon and tell me what you think.	I really hope you can help me.	I would greatly appreciate your assistance in this matter.
Giving advice:
Opening Remarks:	I'm sorry to hear ... and I think I can help.	I'm very sorry to hear that you're having problems with ...	I am writing with regard to your letter requesting advice concerning
	Why don't you ...	If I were you, I'd ...	I would suggest that ...
Closing Remarks:	Let me know what happens.	I hope everything turns out well.	I hope to have been of assistance to you.
Asking for information:
Opening Remarks:	I'm thinking of ... and I wondered if you could help me out.	I'm considering ... and I'd like it if you could give me some information.	I would greatly appreciate it if you could provide me with some information on ...
Useful vocabulary	Do yon know anything about ...	Do you have information about ...	What information do you hold on ...
		I also need to know about ...	I would also like to know...	Could you also provide details of ...
		I want to find out about ... as well.	In addition, could you tell me ...	Furthermore, it would be useful to have information concerning ...
		Can you also let me know if ...	Please could you also ...	Please would you include ...
		I would be glad to ...	I would be grateful for ...	... would be appreciated ...
Closing Remarks:	Hope you can help!	I would appreciate any help you can give me ...	Thank you in advance for your kind cooperation ...
Giving information
Opening Remarks:	I've looked into ...	I'm writing in reply to your letter asking for information on ...	I am writing in response to your letter requesting information on ...
Useful vocabulary:	I have sent you a ...	This letter includes a ...	Please find enclosed a ...
		To answer your question about ...	In response to your enquiry about ...	Regarding your request for ...
		Did you know that …?	Were you aware of ...?	May I bring to your attention ...
		'Ibis information should help you ...	This information should be useful to you ...	The following information may be of use to you ...
Closing Remarks:	Hope this was what you wanted ...	I hope you find this useful...	Do not hesitate to contact me should you require further assistance.
Giving news
Opening Remarks;	You'll never) guess what ...	I'm writing to tell you about ...	I am writing to inform you of
Closing Remarks:	That's all my news for now...	Write and tell me your news.	I would appreciate your thoughts on this matter.
Apologising
Opening Remarks:	I'm really sorry about ...	I am writing to apologise for ...	I am writing to offer my sincere apologies regarding ...
Useful vocabulary:	I'm really sorry for/about ...	I apologise for ...	Please accept my apologies for ...
		It wouldn't have happened if ...	It happened because of ...	The situation arose due to ...
		I admit that it was my fault ...	I am to blame for ...	The fault is entirely mine ...
		I didn't mean to ...	It was not intentional ...	It was not my intention to ...
Closing Remarks:	Please say you'll forgive me ...	Please accept my apology ...	Once again, please accept our sincerest apologies ...
Making an invitation
Opening Remarks:	I'm writing to invite you to ...	We would be very pleased if you could come ...	We would be honoured if you could attend ...
Useful vocabulary	Let me tell you when & where ...	These are the details of ...	The party/wedding/ceremony will be held on ... at ...
		By the way, it's a fancy dress party/formal ceremony ...	It will be a fancy dress party/ formal occasion ...	Be advised that the party/ occasion is ..
		You tan stay over if you like ...	If you need somewhere to slay ...	Accommodation tan be provided by arrangement ...
		There'll be plenty of food/drink ...	Refreshments will be provided ...	The catering arrangements have been made ...
		You won't need to bring anything ...	II won't be necessary to ...	You will nut be required to ...
Closing Remarks:	Hope you can make it - it'll be great fun!	Please let us know if you can come.	We would be grateful if you could notify us regarding whether ...
Accepting an invitation
Opening Remarks	Thanks a lot for the invitation. I'd love to come ...	Thank you for your kind invitation; we would love to join you ...	Thank you for your kind invitation. We would be delighted to attend ...
Useful vocabulary	What a great way to celebrate ...	It's a wonderful way to celebrate ...	I am sure it will be a wonderful occasion.
		By the way, if you need help with ...	If you would like any help ...	Should you require assistance ...
		Can I bring my friend, Brian?	Could I invite a friend to come too?	Would it be possible for ... to accompany me?
Closing Remarks:	See you then!	We look forward to seeing you.	Thank you once moor for your kind invitation.
Refusing an invitation
Opening Remarks:	Thanks a lot for the invitation but I won't be able to make it ...	Thank you for your kind invitation. However, we will not be able to come ...	Thank you for your kind invitation. Unfortunately, we will be unable to attend ...
Useful vocabulary	I can't make it because ...	I won't be able to come because ...	I am unable to attend due to ...
		I've got plans for that weekend ...	I have already arranged to ...	I am otherwise engaged ...
Closing Remarks:	Sorry again. Maybe next time!	Perhaps we can get together soon.	I hope that in the future we might have the opportunity to meet.
Thanking sb
Opening Remarks:	Thanks a lot for ...	Thank you very much for ...	I am writing to express my gratitude for ...
Closing Remarks:	Thanks again!	It was very good of you to ...	I am extremely grateful for ...
Congratulating sb
Opening Remarks:	I'm just writing lo say well done ...	I was really happy/pleased to hear that ...	May I congratulate you on ...
Closing Remarks:	Well done!	You really deserve (your) success.	Once again, congratulations.

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