Organization:

IsoQual, Inc.

PROCESS ASSESSMENT WORKSHEET

Standard:

ISO 9001:2000

Management Review Process

Process Owner:

Chief Executive Officer

Overall Objective:

Actions and related resources required to improve the quality management system are identified and implemented in a timely and effective manner.

Key Measure of Effectiveness:

Number of Untimely or Ineffective Management Actions (since last Management Review Meeting)

Baseline Performance:

Date:

#

Improvement Objective:

By:

Eliminate (to zero) or reduce to: ____ #

Key Measure of Efficiency:

Total Cost to administer Management Review Process

Baseline Performance:

Date:

$

Improvement Objective:

By:

Reduce cost by ___ %

Reference(s):

SOP 5.6 - Management Review or DFC 5.6 - Management Review Process

Related Processes:

SOP 4.2.3 - Control of Documents, SOP 4.2.4 - Control of Records, SOP 6.2.2 - Competence Awareness and Training; SOP 7.3 - Design and Development, SOP 7.4.1 - Supplier Evaluation, SOP 8.2.1 - Customer Satisfaction, SOP 8.2.2 - Internal Audit, SOP 8.2.4 - Monitoring and Measurement of Product, SOP 8.5 - Continual Improvement.

Process Sequence and Interaction

Process Controls and Measures

Inputs and Linkages

Activity

Outputs and Linkages

Controls

Key Measures

Review Meeting Plan (annual meeting) or emergent events having a significant impact on QMS

Management Rep Plans and Schedules Review Meeting

Agenda

Agenda formally published (memo or email announcement)

ALL Attendees are prepared to present, review and discuss agenda items.

Process, product and operational performance data (see QM, section 5.4.1, section 8.4 and section 8.5).

Members of top management analyze results and trends for processes / functions within their area(s) of responsibility.

Performance trends and progress towards meeting established quality objectives.

Key measures and objectives for improvement are established annually and continually monitored for achievement.

ALL Attendees are prepared to discuss performance trends within their area(s) of responsibility and provide related recommendations for improvement.

Status of previous actions, Strategic/operational changes that could impact QMS, status reports from attendees (performance trends/objectives), new or changed objectives, recommendations and plans for improvement.

Members of top management review inputs (see SOP 5.6 or DFC 5.6) and develop outputs.

Actions to improve effectiveness of QMS and its processes, actions to improve products, actions to provide resources, approved new/revised quality objectives and policy.

Management review minutes formally published and actions are monitored for timely and effective implementation through the Corrective/Preventive Action system (see SOP 8.5).

ALL actions are implemented in a timely and effective manner.

ALL planned resources are provided if/when needed.

Action(s) taken since last assessment:

Status:

Overall Assessment of Process Effectiveness and/or Recommendations for Improvement:

Assessor Name/Title:

Date of This Assessment:

PAW 5.6 - Management Review Process Assessment Worksheet - Rev 1-1-03

19

---