BBC Learning English
How to …
make a complaint
Quiz

How to …

© BBC Learning English 2007

make a complaint

Page 1 of 2

bbclearningenglish.com

For each question choose the one correct answer.

1:

That’s ____________

a: rediculous!
b: ridiculous!
c: ridiculus!

2:

It’s unreasonable _____________ us extra for checking in early!

a: to charge
b: for charging
c: for to charge

3:

It’s _______________ to make me pay extra!

a: just not unfair
b: simply reasonable
c: just not fair

4:

Well I think that’s _____________ unfair!

a: absolutely
b: really

5:

__________________ into my room now!

a: Well, I’d like you to let me
b: Well, I’d like to let you
c: Well, think I should let me

How to …

© BBC Learning English 2007

make a complaint

Page 2 of 2

bbclearningenglish.com

ANSWERS

For each question choose the one correct answer.

1:

That’s ____________

a: rediculous!
Wrong – Check your spelling here
b: ridiculous!
Correct – This is a strong way of showing disagreement
c: ridiculus!
Wrong – Check your spelling here

2:

It’s unreasonable _____________ us extra for checking in early!

a: to charge
Correct – This is a good way to make a complaint
b: for charging
Wrong – Use the infinitive here, although we can say, ‘It’s unreasonable, your charging us...’
c: for to charge
Wrong – You only need ‘for’ here

3:

It’s _______________ to make me pay extra!

a: just not unfair
Wrong – If something is not unfair, it is fair – so why are you complaining?
b: simply reasonable
Wrong – If something is reasonable why are you complaining?
c: just not fair
Correct – This is a good way to make a strong complaint

4:

Well I think that’s _____________ unfair!

a: absolutely
Wrong – We tend to use ‘absolutely’ with stronger adjectives, e.g. ‘ridiculous’
b: really
Correct – You can use ‘really’ before adjectives and verbs

5:

__________________ into my room now!

a: I’d like you to let me
Correct – Well done with getting this tricky word order right!
b: I’d like to let you
Wrong – Who do you want to be let into your room?
c: I think I should let me
Wrong – You can’t let yourself into your room