©International Paint Limited, 2006
This document and its contents are the copyright of International Paint Limited and may not be reproduced in whole or in part without the express permission of International Paint Limited

Rev.3 – May 2006

Chartek Fireproofing

Qualified Applicator Programme

Rev.3 – May 2006

LIST OF CONTENTS

PROGRAMME OBJECTIVE AND RESPONSIBILITIES (INTERNATIONAL) ...................3

QUALIFIED APPLICATOR PROGRAMME ..............................................................................4

2.1 P

ROCEDURE TO BECOME A

UALIFIED

PPLICATOR

....................................................................4

2.2 A

PPLICATOR

UALIFICATION

UTLINE

........................................................................................4

2.3 E

QUIPMENT

EQUIRED FOR

UALIFIED

PPLICATORS

.................................................................5

2.4 T

RAINING OF

UALIFIED

PPLICATOR

ERSONNEL

......................................................................5

2.5 A

PPLICATOR

GREEMENT

............................................................................................................5

2.6 A

PPLICATOR

ERTIFICATE

PPENDIX

3) ..............................................................................6

2.7 R

ESPONSIBILITY OF

PPLICATORS

................................................................................................6

QUALITY MANUAL .......................................................................................................................7

3.1 I

NTERNATIONAL

HARTEK

IREPROOFING

UALITY

ONTROL

ANUAL

....................................7

QUALITY AUDITS ..........................................................................................................................8

INTERNATIONAL CHARTEK FIREPROOFING APPLICATION MANUAL ...................10

CHARTEK APPLICATOR TRAINING SCHOOLS..................................................................11

CHARTEK FIREPROOFING QUALIFIED SUPERVISOR AND INSPECTOR

PROGRAMME ...............................................................................................................................12

7.3 P

ROGRAMME

EQUIREMENTS

....................................................................................................12

APPENDICES

1 Applicator

Qualification Outline Form

Qualified Applicator Agreement

3 Qualified

Applicator Certificate

Individual Training Certificate

5 Chartek

Fireproofing

Quality Control Manual

Completion of the Technical Service Audit Report and Report Form

Curriculum for Applicator Training Schools

Completion of the Technical Service Non-conformance Report and Report Form

Description and Examples of Discrepancies

Rev.3 – May 2006

PROGRAMME OBJECTIVE AND RESPONSIBILITIES (INTERNATIONAL)

The objective of the International Paint Ltd Qualified Applicator Programme is to:

1.1

Achieve application of Chartek fireproofing consistent with the highest attainable quality
standards.

1.2

The Worldwide PC Technical Service Engineer is responsible for maintaining this
document and for ensuring International’s compliance with the requirements described
in it.

Rev.3 – May 2006

QUALIFIED APPLICATOR PROGRAMME

2.1

Procedure to become a Qualified Applicator

2.1.1 Need is determined by Regional Sales Manager.

2.1.2 All potential Applicators must complete the Applicator Qualification Outline form and

return it to the Regional Sales Manager.

2.1.3 All potential Applicators must have approved equipment, in good working order, as

defined in Section 2.3.

2.1.4 All potential Applicators must comply with all provisions of the Applicator Agreement

and sign and return to the Regional Sales Manager (see Appendix 2).

2.1.5 All potential Applicators must complete the necessary training (see Section 6).

2.1.6 Upon completion of paragraphs 2.1.2 through 2.1.5, the Applicator will be considered

‘trained’ and may bid for Chartek application work.

2.1.7 Upon completion of one Chartek application to the satisfaction of International and the

Applicator’s customer, International shall issue a certificate identifying the applicator as
a ‘Qualified Applicator’ (see Appendix 3).

2.2

Applicator Qualification Outline

2.2.1 The Applicator Qualification Outline Form (see Appendix 1) shall be completed by all

prospective Applicators.

2.2.2 The Qualification Form will be reviewed by the Regional Sales Manager to determine if

the company has sufficient experience, personnel and equipment to properly execute a
Chartek application.

Rev.3 – May 2006

2.3

Equipment Required for Qualified Applicators

2.3.1 Prior to complying with paragraph 2.4 (below), the Applicator must provide approved

equipment for the application of Chartek as identified in the current edition of the
‘Application Manual for Chartek Fireproofing System’

2.4

Training of Qualified Applicator Personnel

2.4.1 A minimum of six suitably qualified people must attend a Training School conducted by

an International Technical Service Engineer. (Refer to Section 6).

2.4.2 Following

completion

of the Training School, the Technical Service Engineer will furnish

a list of all attendees of the School to the Regional Sales Manager.

2.4.3 This list will be added to the computer database of all trained applicator personnel. The

database shall include applicator company name, name of individuals trained, date and
location of the training programme.

2.4.4 All individuals attending the School will receive a certificate (Appendix 4) attesting their

attendance of the School.

2.5

Applicator Agreement

2.5.1 The Regional Sales Manager will prepare two copies of the current International

Applicator Agreement (see Appendix 2) and mail them to the Applicator.

2.5.2 The Applicator will sign and have witnessed both copies of the Applicator Agreement

and return them to the Regional Sales Manager with the names of contacts within their
company for Management, Sales, Commercial/Purchasing, Health and Safety, and
Quality matters.

2.5.3 Upon receipt of the signed Agreements, the Regional Sales Manager will have both

copies dated and countersigned by the appropriate person, and return one copy to the
Applicator.

2.5.4 The remaining Agreement will be maintained in an Applicator Agreement file.

2.5.5 Applicator shall provide at International’s request a list of International-trained Chartek

applicator personnel and names of contacts within their company for Management,
Sales, Commercial/Purchasing, Health and Safety, and Quality matters.

Rev.3 – May 2006

2.5.6 Applicator’s failure to respond to the requested list may be cause for cancellation of the

Agreement.

2.6

Applicator Certificate (See Appendix 3)

2.6.1 The Trained Applicator Certificate is a document provided to the Applicator attesting to

his having complied with all provisions of the International Qualified Applicator
Programme.

2.6.2 The Certificate will be signed on behalf of International by the Regional Sales Manager.

2.7

Responsibility of Applicators

2.7.1 The primary responsibility of the Applicator shall be to ensure that Chartek fireproofing

is installed in accordance with International’s written instructions contained in the
Chartek Application Manual (latest revision) and to a quality standard acceptable to
International’s Technical Service personnel and the client.

2.7.2 The Chartek application shall be done by the Applicator using employees trained in the

proper application procedure and using equipment approved by International.

2.7.3 Applicator shall cooperate with International’s Technical Service personnel by allowing

them free access to inspect the Applicator’s work and Applicator shall fully comply with
the instructions of International’s Technical Service personnel regarding application of
the Chartek and/or correcting discrepancies pointed out by International’s Technical
Service personnel (see Section 4).

2.7.4 Applicator shall fully comply with all applicable laws, regulations and safety

requirements.

2.7.5 Failure to comply with any or all of the above responsibilities shall be grounds for

termination of the Applicator Agreement.

Rev.3 – May 2006

3 QUALITY

MANUAL

3.1

International Chartek Fireproofing Quality Control Manual

3.1.1 International shall publish a Manual (see Appendix 5) which shall serve as a guideline

for its Applicators to base their own Chartek Quality Control application procedure upon.

3.1.2 This Manual shall be available to customers and applicators on a non-controlled basis.

3.1.3 The WWPC Technical Service Manager and WWPC Technical Engineering Manager

shall, from time to time, review the Manual and institute changes which reflect
improvements in process or administration.

3.2.1 Each Applicator shall maintain a Quality Control Manual for the application of Chartek

fireproofing and operate in accordance with the procedure listed in the Manual.

Rev.3 – May 2006

4 QUALITY

AUDITS

4.1

International Technical Service representatives are responsible for auditing compliance
by Chartek fireproofing Applicators with requirements and recommended procedures for
installation of Chartek fireproofing, as defined in International’s Chartek Fireproofing
Application Manual. The extent of individual audits will be at the discretion of the
Technical Service representative and may be limited to only a given segment of the
requirements and procedures.

4.1.1 Results of audits shall be recorded in an International Technical Service Audit Report

Form (see Apppendix 6). At the conclusion of the audit, the Audit Report Form is to be
signed by representatives of the Applicator and the International Technical Service
Engineer. A copy of the completed Audit Report Form is to be provided to the following:

a. Applicator’s site supervisor.

b. Applicator’s site quality control supervisor.

c. Applicator’s

company quality control manager.

d. Constructor’s/Fabricator’s representative.

e. Client’s representative, if required.

f. International will retain a copy for a minimum of five years from the date of

completion of the project.

4.1.2 During the course of the audit, the Technical Service representative will record data and

information relating to the project on the Technical Service Audit Report Form.

4.1.3 Reported observations and discrepancies that require corrective action be taken by the

Applicator, in accordance with International approved corrective action shall be carried
out within the agreed timeframe. Continued failure to carry out corrective action may
result in a Non-Conformance Report being issued.

4.1.4 An Applicator who consistently produces poor standards of application or does not

comply with the requirements of corrective action/ NCR reports will be considered for
termination of Qualified Applicator status.

4.1.5 Responsibility for maintaining records regarding Discrepancies and Corrective Action

will lie with the Regional Sales Manager. He will also be responsible for initiating

Rev.3 – May 2006

Notices of Intent to Cancel which are to be transmitted to Applicators. Actual letters of
cancellation will only be issued by the Regional Sales Manager at his discretion.

Rev.3 – May 2006

INTERNATIONAL CHARTEK FIREPROOFING APPLICATION MANUAL

5.1

International shall publish an ‘Application Manual’ which defines current procedures for
correct Chartek application.

5.1.1 The Manual shall be distributed to Regional Technical Managers by WWPC Oil, Gas,

Fire & Insulation.

5.1.1.1

Regional Technical Manager will maintain a log of sequentially controlled copies
distributed, including company name, individual’s name and address.

5.1.1.2

As periodic updates are made to the Manual the Regional Technical Manager will be
responsible for distributing a copy of the updates to all holders of controlled
Manuals.

5.1.1.3 Uncontrolled

copies will not be updated.

5.1.2 It is the responsibility of the International Sales or Technical Service person requesting

the distribution of the Manual to specify whether it should be controlled or uncontrolled.

5.2

The WWPC Technical Service Manager and WWPC Technical Engineering Manager
shall jointly annually, or more often if required, review the Manual for accuracy, clarity,
new or modified procedures, etc. and recommend updates as appropriate.

5.2.1 Procedure for Chartek Fireproofing Manual Updates

5.2.1.1

The proposed modification will be reviewed and signed off by the WWPC Technical
Engineering Manager, WWPC Technical Service Manager.

5.3

The updated Manual will be available on the International PC intranet and personnel
notified.

Rev.3 – May 2006

6 CHARTEK

APPLICATOR

TRAINING SCHOOLS

6.1 The curriculum for the Applicator Training Schools shall be as indicated in Appendix 7.

6.2 Attendance at each School shall be limited to a maximum of 15 students.

For training of new applicators or applicator ‘teams’, it is important that a balanced
representation of management, site supervisory staff, QA/QC representative and ‘hands-
on’ operatives attend.

6.3 The School shall be conducted in both a classroom format (1 day) and a ‘hands-on’

format (1 day) with each student given the opportunity to perform spraying and rolling
operations.

6.4 The Schools will be conducted jointly by the International Technical Service Engineer and

an International Salesperson.

6.5 Applicator shall be responsible for purchasing from International adequate stocks of

Chartek sufficient for the requested training as determined by the Technical Service
Engineer and ensure the material is at the School site in advance of the School.

6.6 Applicator shall make available such approved equipment in working order, spray targets,

and any other items deemed necessary by the Technical Service Engineer.

6.7 At the conclusion of all Chartek Applicator Training Schools, the Technical Service

Engineer will advise the Regional Sales Manager in writing with a list of all attendees,
dates and location of the School(s).

6.8 The Regional Sales Manager will ensure that appropriate Certificates of Attendance are

issued and the Regional International trained applicator personnel database is updated
(refer to Sections 2.4.2 and 2.4.3).

6.9 No Certificates of Attendance will be issued by International to anyone attending a

Training School not fully in compliance with the above requirements.

Rev.3 – May 2006

7 CHARTEK

FIREPROOFING

QUALIFIED

SUPERVISOR AND INSPECTOR PROGRAMME

7.1 The programme is designed to provide International and International’s customers

confirmation that the Chartek Applicator personnel responsible for Chartek fireproofing
application are experienced and thoroughly understand the correct Chartek application
procedures.

7.2 Participation in the programme shall be limited to those individuals who perform actual

site supervision and inspection of Chartek projects.

7.3 Programme

Requirements

7.3.1 An individual (or company sponsoring an individual) wishing to participate in the

Qualified Chartek Supervisor and Inspector Programme notifies International of the
desire to participate.

7.3.2 If the applicant has not already done so, he/she must attend a Chartek Applicator

Training School.

7.3.3 The applicant, following his attendance at an Applicator Training School, will

demonstrate his knowledge and understanding of the proper Chartek application
procedure in one of the following ways:

7.3.3.1

Satisfactorily complete an examination administered by the International WWPC
Technical Service Manager which demonstrates his knowledge of Chartek
application and QA/QC procedures. The examination will include questions in
relation to application and QA/QC procedures.

7.3.3.2

Supervise a key Chartek application project (in excess of 1000m

) to the satisfaction

of the client and the International WWPC Technical Service Manager.

7.4 Following

satisfactory

completion of Sections 7.3.3.1 and 7.3.3.2 above, the International

WWPC Technical Service Manager will document date of completion of each
requirement and submit same along with a written request to issue a Qualified Chartek
Supervisor and Inspector Identification Card to the Regional Sales Manager.

7.5 Following verification of the applicant in the Trained Applicator Personnel Database, a

sequentially numbered photo ID card will be issued to the applicant indicating his
successful programme completion.

7.6 The Qualified Chartek Supervisor and Inspector ID card shall be valid for two years from

date of issue. It may be renewed upon written request documenting successful Chartek

Rev.3 – May 2006

projects which the individual has supervised within the last 12 months and which requires
agreement by the International Technical Service Manager. An individual who is not able
to demonstrate supervision/inspection of Chartek projects within the previous 12 months
will need to re-qualify.

Note: At International’s discretion certain individuals well known to International with a
continuous and current record of project supervision/inspection may be qualified outside
of the foregoing procedures.

CHARTEK

FIREPROOFING

APPLICATOR QUALIFICATION OUTLINE

NAME:

ADDRESS:

TELEPHONE NO:

PRINCIPAL CONTACT:

(1) EXPERIENCE WITH MASTIC COATINGS

YES

• Materials Used

• Process(es)

• Surface Preparation Required

YES NO

• Pump Equipment Available (Describe)

• Type of Surface

• Number of Jobs:

• Numbers of Years of Experience:

APPENDIX 1

(2) EQUIPMENT EXPERIENCE

• Abrasive Blasting

• Rigging

• Priming

(3) SALES: £

(4) EMPLOYMENT LEVEL:

• Number Full Time

• Number Part Time

(5) EXPERIENCE IN LARGE PLANTS

(Name, Location, Type of Job)

• Refineries

• Petrochemical

• Other Industrial

(6) REFERENCES

(Preferably Three Related to Above Experience)

1. COMPANY NAME:

ADDRESS:

TELEPHONE

NO.:

CONTACT

NAME:

2. COMPANY NAME:

ADDRESS:

TELEPHONE

NO.:

CONTACT

NAME:

3. COMPANY NAME:

ADDRESS:

TELEPHONE

NO.:

CONTACT

NAME:

SUPPLEMENTARY INFORMATION

Please list all your present employees who have attended a formal
Applicator Training School:

EMPLOYEE NAME

DATE OF CLASS

LOCATION

II.

Please fill in the name of contacts at your company for the following
purposes:

• Management:

(whom do we contact for matters relating to agreements, etc?)

• Sales:

(to whom do we refer clients for bids or quotes?)

• Commercial/Purchasing:

(who is the contact for purchasing responsible for ordering
materials from us?)

• Health & Safety:

(to whom do we send information regarding health and safety
questions?)

• Quality:

(who is the company contact on quality assurance matters?)

III.

Please list all the approved spray equipment in your possession.

International Paint Ltd
Fire & Insulation Products
Essex House
141 Kings Road
Brentwood
Essex
United Kingdom
CM14 4DR
Telephone No: +44 (0)1277 229192
Telefax No:

+44 (0)1277 228745

www.chartek.com

June 2000

- 1 -

APPLICATOR AGREEMENT

APPENDIX 2

THIS APPLICATOR AGREEMENT is made the

day of

and

between INTERNATIONAL PAINT LTD (registered number 63604) whose registered office is
at PO Box 20980, Oriel House, 16 Connaught Place, London W2 2ZB (the "Company") and

(the

"Applicator")

WHEREAS IT IS AGREED as follows:

1. Appointment

(a)

Subject to the terms of this Agreement, the Company hereby appoints Applicator as
an "Applicator" of the products set out in Schedule A (the “Products”).

(b)

Upon completion of one application of the Products to the satisfaction of the
Company and the Applicator's customer, the Applicator shall be designated a
"Qualified Applicator" of Products. The Applicator is required to confirm to the
Company on an annual basis and at any other time at the Company's request that it
remains in compliance with the requirements of Clause 3 in order to remain a
Qualified Applicator. Notwithstanding, the above, the Applicator's designation as
Qualified Applicator may be terminated by the Company at any time and shall
automatically terminate upon termination or expiry of this Agreement.

Purchase of Products by Applicator

(a)

The Applicator shall purchase Products from the Company, subject to acceptance of
orders by the Company

and the terms of this Agreement, at the prices established by

the Company that are in effect on the date of shipment or as previously quoted in a
written quotation from the Company. The Company’s Conditions of Sale in force
from time to time will apply to this Agreement and to all sales made to the
Applicator pursuant to it except where inconsistent with the terms of this
Agreement, in which case the latter will prevail.

(b)

Notwithstanding Clause 2(a), the Company, in its sole discretion and without any

liability to the Applicator or to any other party, may refuse to fulfill any order
accepted for one or more of the following reasons

(i)

the Applicator has failed to pay any invoice in accordance with the terms
of this Agreement;

(ii)

the Company has reason to believe the Products will be used in an
application for which the Company believes they are unsuitable or will be
applied in a manner which is contrary to the Company’s requirements;

June 2000

- 2 -

(iii)

the Applicator has failed to remain in compliance with the requirements of
Clause 3;

(iv)

legal restrictions prevent the Company from fulfilling an order.

(b)

The Company may elect to discontinue Products or to make changes to Products
without incurring any liability to the Applicator. The Company will endeavour to
advise the Applicator with as much notice as possible of such discontinuation or
changes.

(c)

For the avoidance of doubt, the Applicator is appointed on a non-exclusive basis and
the Company may appoint other applicators and may sell Products to them or any
other party.

Duties of the Applicator

(a)

The Applicator shall at all times during this Agreement comply with all of the
Company's requirements of Qualified Applicators, which may be revised from time
to time by the Company and which currently include, but are not limited to, the
following:

(i)

all applications of Products must be carried out in accordance with the
then current edition of the Company's product application guide as
supplied from time to time by the Company or other procedures approved
in writing by the Company;

(ii)

all applications of Products must be performed or directly supervised by
properly qualified employees of the Applicator who have attended a
International Paint Ltd applicator training school (“Training School”)

;

(iii)

the Applicator must use application equipment approved by the Company;

(iv)

the Applicator shall comply with all applicable laws, regulations and
safety requirements; and

(v)

the Applicator shall maintain and adhere to the procedures of a quality
control manual consistent with the Company’s requirements for the
application of the Products. The Applicator shall also maintain a quality
assurance manual and shall adhere to the policies and procedures therein.

Because it is recognised that certain markets and/or clients have special
quality assurance requirements the Company, at its sole discretion, may
require that the Applicator’s quality control manuals and practices be in
conformance with an appropriate International Standards Organisation
(ISO) standard or an equivalent national standard.

June 2000

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(b)

The Applicator recognises that the proper application of Products is essential to their
effectiveness and safety and, to help ensure such proper application, agrees to not
sell Products to third parties without the written approval from the Company unless
the Applicator reasonably believes that such Products will be applied only by the
Applicator or another applicator appointed by the Company as a Qualified
Applicator of Products.

(c)

The Applicator shall allow the Company's field service representatives to inspect
any application job being performed by the Applicator and shall use its best
endeavours to enable such field service representatives to gain access to the
premises of the Applicator’s customers to perform such inspections. The Company
shall have no liability for any advice or assistance given or omitted to be given by
its field service representatives in the course of any such inspection.

4. Warranty

The Company warrants (the “Warranty") that upon delivery Products are sold with good
title, are made with sound materials and workmanship, comply with Company's then
current published product data sheets and shall comply with any specification supplied by
the Company.

Limitation of Liability

5.1

The Company shall not be liable under Clause 4 unless the Applicator satisfies the
Company that it strictly complied with any instructions of the Company relating to the
Products.

5.2

The Applicator shall examine the Products as soon as reasonably practicable after delivery.
The Applicator shall then immediately notify the Company of any incomplete or failed
delivery, loss or damage during carriage, shortage of weight or quantity or if the Products
fail to comply with the Warranty and shall, in the case of damaged Products, be entitled to
notify the Company that it rejects all or any part of the Products in that delivery. Unless
the Applicator so notifies the Seller within 30 days after the date when the Applicator
became or ought reasonably to have become aware of any of the above, the Applicator
shall be treated as having waived all claims connected with the matter which should have
been notified. Where notification is so made no action whatsoever may be brought against
the Company in connection with the Products unless proceedings are issued against the
Company within two years after the Applicator became or ought to have become aware of
the circumstances giving rise thereto.

5.3

Provided notification is made within the above 30 days period, if it is shown to the
Company's reasonable satisfaction that Products fail materially to comply with the
Warranty, the Company shall be given a reasonable opportunity to correct such failure. If
the failure is not corrected, the Company will, at the Applicator's option, either refund the

June 2000

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purchase price (or, if the Products have depreciated for reasons other than the Company's
default or been used or put in process, a reasonable part of the purchase price) or replace
part or the whole of the Products (if reasonably practicable) within a reasonable time, free
of charge. Such correction, refund or replacement shall, subject to Clause 5.6, be the
Company's sole liability in relation to any such failure.

5.4

Products which are alleged not to comply with the Warranty shall, as far as possible, be
preserved for the Company's inspection and shall be returned to the Company (at the
Company's cost) if the Company reasonably so requests. The Applicator shall be deemed
to have waived its rights in respect thereof unless, wherever possible, it has given the
Company reasonable opportunity to inspect such Products.

5.5

The Company shall not be liable in any way whatsoever for:

(a)

the incompatibility of any Products supplied by the Company with the products of
other manufacturers or suppliers;

(b)

inadequate or incorrect surface preparation or coating application work carried out
by, or the faulty equipment or product of, the Applicator or any third party;

(c)

any representations, advice or assistance given or omitted to be given in connection
with Products; or

(d)

the supervision or quality control (or lack thereof) by or on behalf of any third party.

5.6

(a)

The Company does not exclude or restrict any liability which cannot be excluded or
restricted as between the Company and the Applicator, including in respect of the
Applicator who deals as a consumer, as a matter of law under any United Kingdom
legislation.

(b)

The Applicator shall promptly notify the Company of any claim against the
Applicator under any legislation deriving from the European Community Directive
on Liability for Defective Products 1985. The Company then shall only be liable to
the Applicator in the event Products were defective (within the meaning of any such
relevant legislation) at the time of delivery by the Company and shall not be liable
to the extent that any liability arises from any act or omission of the Applicator.

5.7

Without prejudice to any other limitation of the Company's liability (whether effective or
not):

(a)

in no circumstances whatsoever (including any fault or default of the Company)
shall the Company be liable for any indirect or consequential losses (including loss
of goodwill, business or anticipated savings), loss of profits or use, any rectification

June 2000

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costs or, (subject to Clause 5.6 or as provided in the Company’s Conditions of Sale),
any third party claims, in connection with Products or this Agreement; and

(b)

except as provided under Clauses 5.3 and 5.6 or in the Company’s Conditions of
Sale in force from time to time, the Company's total aggregate liability under any
proceedings or law in connection with Products, any specification or this Agreement
is limited to the cost of Products sold, provided however that this Clause shall not
affect any written performance guarantee given to the Applicator.

5.8

The Warranty and the Applicator's remedies under Clause 5 are in substitution for

any other warranties, obligations, representations, liabilities, terms or conditions
(whether they are express or implied or arise in contract, tort, or otherwise) in
connection with Products (including, without limitation, any relating to satisfactory
quality, fitness for purpose, conformity with description or sample, care and skill or
compliance with representations) which are hereby expressly excluded.

5.9

Unless specifically stated otherwise in this Agreement, the Applicator's sole remedy

shall be in damages. This Clause 5 applies notwithstanding any fundamental breach
or breach of a fundamental term of the contract by the Company.

5.10

The Applicator shall indemnify the Company against any claims or proceedings
made by any third party and all losses, damages, liabilities, costs and expenses
which may be suffered or incurred by the Company arising from any act or omission
of the Applicator.

Trade Marks and Trade Names

(a)

Subject to the Applicator being designated Qualified Applicator pursuant to Clause
1(b) the Company authorises the Applicator to identify itself as a Qualified
Applicator and to use the marks listed in Schedule B (the "Trade Marks") in
connection with, and only in connection with, the promotion, advertising,
merchandising and selling of Products pursuant to this Agreement. The Applicator
shall not use the Trade Marks or the names "International Paint Ltd" or "Chartek" in
its corporate or business name. Use by the Applicator of the Trade Marks shall at
all times be subject to the Company's approval.

(b)

Upon termination or expiry of this Agreement the authorisation granted to the
Applicator pursuant to Clause 6(a) shall automatically terminate and Applicator
shall discontinue immediately any and all use of the Trade Marks and shall
immediately cease referring to itself as [an Applicator] or Qualified Applicator of
Products.

Reports and Notices

June 2000

- 6 -

(a)

The Applicator shall promptly provide the Company with such reasonable financial
and other information regarding the Applicator as the Company may request to
enable it to determine the Applicator’s creditworthiness, major shareholders and
directors.

(b)

The Applicator shall promptly notify the Company of any changes in its personnel
associated with the management of contracts for the application of the Products, of
the leaving of any personnel from the employ of the Applicator who have attended a
Training School and/or of any changes in ownership of the Applicator.

8. Independent

Contractor

The Applicator is an independent contractor and shall not be deemed to be an agent,
employee, partner, joint venturer or franchisee of the Company.

9. Term

and

Termination

(a)

This Agreement shall come into effect on [insert commencement date] and,
subject to Clause 9 (b), shall remain in full force and effect until terminated by
either party giving to the other not less than 30 days written notice.

(b)

If any of the following events occur the Company may, at its option, terminate this
Agreement immediately upon delivery of written notice of such termination to the
Applicator:

(i)

if the Applicator shall breach or be in default under any provision of this
Agreement including, without limitation, any provision of Clause 3;

(ii)

if Applicator fails to supply any confirmation requested by the Company
pursuant to Clause 1(b);

(iii)

if Applicator fails to pay when due any amounts owed by Applicator to the
Company;

(iv)

if the Applicator has a petition presented, an order made or a resolution
passed for its winding up or otherwise enters into liquidation or
bankruptcy or has a receiver or administrator appointed over any part of
its assets or makes any composition or arrangement with creditors or
suffers any analogous act or proceedings under foreign law;

(v)

if there are any material changes in ownership of the Applicator; or

June 2000

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(vi)

if there shall be any material adverse change in the financial position of
Applicator which the Company believes, in its reasonable opinion, will
impair receiving timely and full payment from the Applicator.

(c)

Termination or expiry of this Agreement shall not relieve the Applicator of liability
for the payment of the purchase price of Products ordered by the Applicator prior to
such termination or expiry or of any other liability or obligation of Applicator
arising under this Agreement.

(d)

The Company shall not by reason of the termination or expiry of this Agreement be

liable to Applicator for any compensation for loss of profits or goodwill.

10. Miscellaneous

(a)

The Applicator shall not assign, sub-contract, transfer or hold on trust for any third
party all or any part of its rights or obligations under this Agreement without the
prior written consent of the Company.

(b)

This Agreement and any document referred to in it contains the entire agreement in
connection with the appointment of the Applicator and the sale of the Products and
may only be modified or supplemented by separate written agreement between the
Company and the Applicator. All other terms and conditions, express or implied,
present or historic, are excluded, save in the case of fraud. Unless expressly and
specifically agreed in writing to the contrary, the Company will only contract with
the Applicator on the terms set out in this Agreement and will not accept any
subsequent terms of the Applicator.

(c)

This Agreement shall be governed by and construed in accordance with the laws of
England. The Applicator agrees, for the Company’s exclusive benefit, that the
English Courts shall have sole jurisdiction to hear all claims or proceedings
connected with this Agreement. The Company may nevertheless bring claims in
any other Court of competent jurisdiction.

June 2000

- 8 -

IN WITNESS WHEREOF, the Company and Applicator have caused this Agreement duly
executed as of the day and year first above written.

Signed

By: ___________________________

By: ____________________________

For and on behalf of the Company

For and on behalf of the Applicator

Print Name: ____________________

Print Name: _____________________

Title: __________________________

Title: ___________________________

Signed
By: ___________________________
For and on behalf of the Company
Print Name: ____________________

Title: _______________________

June 2000

- 9 -

SCHEDULE A

PRODUCTS

CHARTEK

Intumescent Epoxy Fireproofing Products and Systems

HK-1

Mesh Reinforcement material

June 2000

- 10 -

SCHEDULE B

TRADE

MARKS

CHARTEK

HK-1

[Applicator Name]

is a Qualified Applicator of Chartek Fireproofing Systems by virtue of having met the requirements of
certification which include:

Personnel trained at a Chartek Fireproofing Training School

Possession of International Paint, Fire & Insulation Products,
approved equipment for Chartek application

Successful completion of a qualifying Chartek Fireproofing Applicator Contract

Maintains a Chartek Fireproofing Quality Assurance Procedure

Holds a validated Chartek Fireproofing Applicator Agreement

Furthermore, being a Qualified Applicator, [Applicator Name] assumes full responsibility for applying Chartek
Fireproofing Systems in accordance with the Chartek Fireproofing Application Manual or other International
Paint approved procedures and will guarantee workmanship for one year after application.

Issued by:

________________________________________

??????

Issue Date:

Chartek

Fireproofing System

QUALIFIED APPLICATOR CERTIFICATE

Local Address

APPENDIX 3

This Certificate attests that

[Name]

attended a Training School for

CHARTEK

Fireproofing Systems

on:

[Date]

at:

[Location]

CHARTEK

FIREPROOFING

APPLICATOR TRAINING SCHOOL

International Paint Ltd
Fire & Insulation Products
Essex House
141 Kings Road
Brentwood
Essex, CM14 4DR
United Kingdom

Certificate No

ICL-[number)

APPENDIX 4

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Chartek

QC Manual

Page 1 of 27

©International Paint Limited, 2005
This document and its contents are the copyright of International Paint Limited and may not be reproduced in whole or in part without the express permission of International Paint Limited

QUALITY CONTROL MANUAL

FOR CHARTEK

FIREPROOFING

SYSTEMS APPLICATION

Rev.3 – 30 January 2006

Prepared by:

INTERNATIONAL PAINT LTD.

Contact Information

Region Office

Address

Telephone/Fax

Head Office and

Europe, Middle East & Africa

Essex House
141 Kings Road
Brentwood
Essex
CM14 4DR
United Kingdom

Tel:

+44 (0)1277 229192

Fax:

+44 (0 1277 228745

Scandinavia

Peter Grøns Gt 2b
3210 Sandefjord
Norway

Tel:

+47 33 42 72 03

Fax:

+47 33 42 72 01

India, South East Asia & China

3 Neythal Road
Jurong Town
628570
Singapore

Tel:

+65 6663 3050

Fax:

+65 6261 8125

The Americas

6001 Antoine Drive
77091 Houston
Texas
USA

Tel:

+1 713 684 1223

Fax:

+1 713 684 1514

Korea

17th Floor
National Pension Building
#1422-8 Yeonsan-dong
Yeonje-gu
Busan
South Korea

Tel:

+82 51 5806150

Fax:

+82 52 2342377

Australasia

115 Hyde Road
Yeronga
Brisbane
Queensland, 4140
Australia

Tel: +61

738928887

Fax: +61

738923642

Websites:

www.chartek.com

www.international-pc.com

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IMPORTANT NOTE:
The present Quality Control Manual is verified by the Technical Engineering Manager, Oil, Gas, Fire &
Insulation, International Paint Ltd. From the date of approval the contents of the manual are to be considered
effective.

The registration of the verification and approval of every edition of the manual and the original document are
held in the archives of the Head Office, which has the responsibility of conserving the document in its
approved state and of distributing copies that conform to the last deposited revision. The previous editions
are also held in the archives, separately, and conserved for possible consultation.

The original language of the manual is English. In the event of discordance with successive translations, the
company and addressees of the manual must make reference to the English edition.

This Manual is available to customers and applicators on a non-controlled basis with the aim of providing
consistent information to all parties involved in the quality control aspects of Chartek fireproofing system.s

Unauthorized changes or reproduction of the manual are forbidden.

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LIST OF CONTENTS

Paragraph

Title

Page

1.0 Introduction

2.0 Personnel

and

responsibilities

2.1 Project

Manager

2.2 Site

Supervisor

2.3

Site Quality Control Inspector

2.4 Site

Foreman

2.5 Application

crew

2.6

Typical site organization

3.0 Record

keeping

4.0 Operating

procedures

4.1

Scope of work

4.2 Sample

preparation

4.3 Work

start-up

4.4 Environmental

conditions

4.5 Pin

installation

4.6 Substrate

preparation

4.7 Priming

procedure

4.8 Meshing

4.9 Masking

4.10 Storage

conditions

4.11 Solvented

application

4.12 Solventless

application

4.13 Coating

thickness

4.14 Surface

finish

4.15 Final

inspection

4.16 Repair

procedure

5.0

Inspection equipment requirements

5.1

Wet film thickness

5.2

Dry film thickness

5.3

Dry film thickness

5.4 Substrate

temperature

5.5 Ambient

conditions

5.6 Chartek

temperature

6.0

Technical service audits

Appendices

Quality Control Form (example)

B Daily

Log

(example)

Daily Equipment Log (example)

Technical Service Audit Report Form

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1.0 INTRODUCTION

This Manual describes the quality control activities required by International Paint
Ltd. for the application of Chartek fireproofing systems and may be used by
applicators as a guideline on which to base their own quality control procedure.

The manual also includes recommendations for site organisation with descriptions
of relevant key roles and responsibilities. The personnel described are appointed
and employed by the Client or his appointed sub-contractor and not International
Paint Ltd. These are intended as guidelines and are based on our experience of
successful project organisation. Actual site organisation must be defined by those
parties with contractual project authority and responsibilities.

Both fire protection performance and pre-fire durability critically depend on the
correct application of the fireproofing system. The scope of the present Quality
Control Manual is to define the minimum control activities required to verify that the
work is carried out in accordance with the Chartek Application Manual, which should
be referred to for full application instructions.

When required contractually, parts or all of the Quality Control Manual can be

considered an integral part of the project documentation.

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2.0

PERSONNEL AND RESPONSIBILITIES

2.1 Project

Manager

The Project Manager is responsible for ensuring the completion of all work in
conformance with contractual requirements. The Project Manager should be in
possession of and fully acquainted with both the relevant Chartek Application
Manual and the present Quality Control Manual. The Project Manager should have
the authority necessary to guarantee the safe and correct management of the site
and productive processes.

2.2 Site

Supervisor

The Site Supervisor is responsible for organising the practical work operations
including daily planning, materials supply and storage and checking on progress.
The Site Supervisor has direct responsibility for the quality of the work carried out
and must therefore have successfully completed a Chartek Training School. Both
the Training School certificate and the relevant Chartek Application Manual should
be in the Site Supervisor’s possession at the work site.

2.3

Site Quality Control Inspector
The Site Quality Control Inspector is responsible for implementing on a daily basis
all the QC checks described in this manual and the project QC plan, where
applicable. The Site Quality Control Inspector must have successfully completed a
Chartek Training School and be in possession of both the Training School certificate
and the relevant Chartek Application Manual at the work site.

The Site QC Inspector is also responsible for the accurate completion and final sign
off of all required QC forms and reports.

Additional responsibilities include ensuring International Paint Ltd. (Fire & Insulation
Products) technical service audit requirements are completed, documented and
available for consultation. This is particularly important with regard to corrective
actions agreed by the contractual parties on non-conformances.

The Site QC Inspector should have the necessary expertise to correctly evaluate
the quality of the work and is responsible for bringing any non-conformances to the
immediate attention of the Project Manager.

NOTE: Depending on the size of the project, one individual may hold more than
one of the positions outlined above.

2.4 Site

Foreman

The Site Foreman’s responsibilities are to carry out the daily supervision of work
teams with the aim of achieving conformance of the application to the relevant
specifications.

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2.5 Application

Team

Any workers not in possession of a Chartek Training School certificate shall be
trained in and documented to be capable of the operations required of them.

2.6

Typical Site Organisation

The organization of the production sites varies on the basis of different factors
(entity of the contract, location of the site, contractual, organizational and technical
requirements etc.). The following chart shows a typical site organisation.

3.0 RECORD

KEEPING

Records shall be produced and maintained covering the progress of a project. With
good records a reference is available if documentation review is required for any
reason at a later date. Such documentation can help to demonstrate that the work
was carried out in accordance with the specifications.

Generally three types of records are used. The first is a quality control form in which
details of work carried out in a given area are recorded according to when each step
was completed and accepted. The second and third are daily logs to record
personnel, weather conditions, material consumption, surface areas completed and

TYPICAL WORK SITE ORGANISATION

QUALITY CONTROL

INSPECTOR

SITE SUPERVISOR

ASSISTANTS

(GENERAL SERVICES)

MACHINE OPERATOR

ROLLERS

(AND MESH INSTALLERS)

TROWELLERS

(AND MESH INSTALLERS)

SPRAYER

SITE FOREMAN

WORK TEAM "A"

ASSISTANTS

(GENERAL SERVICES)

MACHINE OPERATOR

ROLLERS

(AND MESH INSTALLERS)

TROWELLERS

(AND MESH INSTALLERS)

SPRAYER

SITE FOREMAN

WORK TEAM "B"

PROJECT

MANAGER

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equipment details. Examples of each of the three types are shown in Appendices
A, B and C. These examples are provided as guides only and Contractors may
choose to adapt them to each specific contract. Documented quality records are a
requirement of the ISO 9002 quality system standard and International Paint’s
Technical Service Audit Programme.

4.0 OPERATING

PROCEDURES

4.1

Scope of work
The process of Chartek fireproofing application consists of but is not limited to:
surface preparation (normally and ideally by abrasive blast cleaning); priming with
an approved paint product; installation of mesh reinforcement (either International
Paint’s patented HK-1

hybrid carbon/glass mesh or galvanised wire mesh);

masking where necessary; spraying, trowelling and rolling of Chartek; topcoating if
required and demasking.

Two processes of spray application can be used. For all medium to large scale jobs
(i.e. greater than 100m

surface area) the recommended process is spraying

Chartek with solventless, plural component airless equipment. For smaller
applications premix solvented application with either single leg airless or modified
conventional airspray equipment may be used. In all cases, the equipment must be
qualified by International Paint Ltd.

4.2 Sample

preparation

Prior to the start up of actual production work an approved sample or a sample area
will be coated with Chartek in accordance with the project specifications. This
sample should be representative of the work to be carried out throughout the
project.

The sample or sample area will then be approved and signed off by the owner’s
representative, applicator’s representative, fabricator’s representative, International
Paint’s Technical Service Engineer and any other party as required by the contract
for the quality of surface finish and conformance with the relevant procedures and
specifications.

4.3 Work

start-up

The Project Manager and Supervisor will obtain a release document from the
owner’s representative for a given area of the structure to start work on.

4.4 Environmental

conditions

Environmental conditions are very important for every aspect of the Chartek
application system. Since Chartek is an epoxy-based material strict adherence to
environmental parameters is required to obtain optimum performance and
application conditions.

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Environmental conditions for blasting and priming must be in accordance with the
primer manufacturer’s written instructions. Environmental conditions for the Chartek
system application are outlined in the respective sections of the Application
Manuals for each process. These conditions should be recorded on an hourly basis
since conditions can vary considerably depending on location. Record daily
environmental conditions in the form provided in Appendix B.

4.5 Pin

installation

When applicable (for example for NORSOK referenced projects), pin installation
shall be carried out in accordance with the procedure described in the Chartek
Application Manual.

A 20-pin bend test shall be carried out and documented daily before production
begins. The 20 pins shall be bent from 90º to 45º and back with respect to the
surface plane. If more than one pin fails, the test will be considered a failure and
another 20 pins shall be welded using different machine settings and tested. If the
second test fails, advice should be sought from the welder manufacturer or an
International Paint Ltd, Technical Service Engineer. Pins that have not failed in the
failed test do not have to be removed. Once a successful test has been carried out
and documented production pinning can begin. If the welding equipment is
modified during the day an additional test may be required to verify that the settings
are still valid.

4.6 Substrate

preparation

Substrate preparation shall be carried out in accordance with the procedures
described in the Chartek Application Manual.

The cleaning grade (for example, Sa 2 ½ according to ISO 8501-1) and blast profile
shall be documented and accepted prior to priming as per Appendices A and B.

If the Chartek applicator does not actually perform the blasting and priming, the
applicator is responsible for verifying the conformance of surface preparation and
primer with the Chartek Application Manual requirements by means of either
suitable QC documentation or first hand testing and inspection.

4.7 Priming

procedure

Priming of the substrate shall be carried out in accordance with the procedures
described in the Chartek Application Manual.

Only primers on the “Chartek Fireproofing Qualified Primer Systems” list may be
used, unless written authorisation from International Paint is obtained for another
primer system.

Documentation for the primer system shall consist of primer name, type and applied
thickness on a daily basis as per Appendices B and C.

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4.8 Meshing

Mesh reinforcement shall be installed in accordance with the procedures described
in the relevant Chartek Application Manual.

Documentation of the mesh system used shall include mesh type, size, attachment
means and standoffs (not applicable for HK-1

hybrid carbon/glass mesh).

4.9 Masking

Any surfaces or equipment in the spraying areas that do not require fireproofing
must be masked off using tarpaulins or equivalent.

Regardless of the structural configuration being protected, overspray is always a
concern. Quality control includes the aesthetics of the finish and protection of areas
outside the termination points of the applied Chartek.

4.10 Storage

conditions

Chartek storage conditions are outlined in the Application Manual, which contains
instructions for long-term storage, preparation storage for premix solvented and
plural component solventless spray application.

The storage requirements are specifically designed to optimise material
performance and ease of application.

Daily temperature recordings shall be documented for each applicable storage site
and should include both ambient and actual core sample temperatures as per
Appendix B.

4.11 Solvented

application

Solvented application shall be carried out in accordance with the procedures
outlined in the Chartek Application Manual.

Documentation shall include but not be limited to: environmental conditions;
equipment type; material temperature; solvent type and amount; coating thickness;
location of area sprayed; material batch numbers (all as per Appendices A, B and
C).

4.12 Solventless

application

Solventless application shall be carried out in accordance with the procedures
outlined in the Chartek Application Manual.

Documentation shall include but not be limited to: environmental conditions;
equipment type; material temperatures; tank temperatures; heater temperatures;
line temperature; gun exit temperature; spray pressures for each component;
coating thickness; location of area sprayed; material batch numbers (all as per
Appendices A, B and C).

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With solventless hot spray equipment, mixing of the two components is
automatically achieved at the correct ratio by the displacement pumps.
Furthermore, solventless spraying reduces curing times and improves the overall
efficiency and quality of the Chartek application. For these reasons, International
Paint strongly recommends the use of this type of equipment. Although most
machines incorporate off-ratio detection devices, actual ratio checks by weight
should be taken before start-up of spraying.

Reference should be made to the ratio parameters included in the relevant Chartek
Application Manual. In addition to the ratio checks by weight, constant checking of
the displacement pump pressure gauges and the colour of the mixed Chartek
should be carried out by the sprayer and machine operator respectively. Ratio
checks should be made at the commencement of each work shift or more frequently
as demanded by the project application schedule.

4.13 Coating

thickness

The correct measurement of the fireproofing system thickness is critical to
guaranteeing conformance with the project specification and the following criteria
should be strictly adhered to.

A. Method for measuring wet Chartek thickness
The recommended method of measuring wet thickness is to use a pre-cut bridge
gauge having a width of approximately 25mm (typically made from a putty knife).
Notch or pin gauges are not acceptable because they limit the measurement to one
point. The gauge should just touch the rolled Chartek surface. We strongly
recommend the continuous use of the bridge gauge by all members of the
application team from the sprayer to the troweller to the roller. In this way you can
be assured of reaching the design thickness over the whole surface.

B. Method of measuring dry Chartek thickness
Dry thickness can be measured by either of the following methods:
¾ drilling a small hole approximately 2mm in diameter and checking the Chartek

thickness with a depth gauge (care must be taken not to damage the substrate
and to refill the holes with Chartek as soon as possible);

using an electromagnetic thickness gauge (care must be taken to correctly
calibrate the gauge immediately before taking any readings). This method
cannot be used if the Chartek is reinforced with wire mesh.

NB: Chartek fireproofing ratings that are certified by Approval Authorities generally
require that the specified passive fireproofing thickness is to be the minimum
application thickness. It is recognized, however, that the applied Chartek layer will
never be perfectly even and that areas of lower than design thickness (“valleys”) are
compensated by areas of higher than design thickness (“peaks”). Unless specifically
stated otherwise in the project documentation, the minimum acceptable thickness at
any point shall not be less than 85% of the design thickness up to a maximum of

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1.5mm less than the design thickness. In other words, for thicknesses up to and
including 10mm the minimum allowable thickness is 85% of the design thickness.
For thicknesses above 10mm the minimum allowable thickness is the design
thickness less 1.5mm.

Thickness readings should be accurately recorded as per Appendices A and B.

4.14 Surface

finish

The quality of surface finish should be agreed on by all the parties involved before
project start-up. Surface finish throughout the project is rated as acceptable or
unacceptable as compared to the sample reference.

Although surface finish may not hinder the fire performance of Chartek

it leaves a

lasting impression of the quality of both material and applicator. The highest quality
goes into Chartek from manufacturing to application in accordance with ISO 9000
standards. Therefore, reasonable care should be taken to achieve the highest
standard possible and due consideration given to specific requirements stated in
project documentation.

4.15 Final

inspection

After all QC documentation is submitted, final inspection will be carried out by the
owner’s representative, applicator’s representative, fabricator’s representative,
International Paint’s Technical Service Engineer and any other party as required by
the contract. Areas will then be signed off for acceptance or repairs noted and
carried out as per Appendices A and B.

A 100% visual inspection should be performed to ensure there is no exposed mesh,
debonding at terminations or bubbles below the surface layer of Chartek.

Physical inspection consists of measurement of dry film thickness of the Chartek
system and tapping to detect possible hollow areas or delamination between
sprayed layers of Chartek not easily visible.

4.16 Repair

procedure

Repair procedures are described in the Chartek Application Manual.

The same tests and inspections described above and summarised in the
Appendices A, B and C apply equally to repair applications.

For unusual repair situations contact International Paint Technical Service for
written instructions.

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5.0

INSPECTION EQUIPMENT REQUIREMENTS

5.1

Wet film thickness (bridge gauge)
A bridge gauge is used to check wet Chartek thickness during application. It is
easily made by cutting a 25mm wide piece of metal to the desired thickness and
continually sticking it into the Chartek while wet. The gauge should be used by all
members of the application team (sprayer, troweller and roller).

5.2

Dry film thickness (mechanical depth micrometer)
A mechanical depth micrometer is required to inspect cured Chartek for thickness
measurements. It is recommended that a gauge with a narrow barrel is utilised with
a range from 0–100mm.

5.3

Dry film thickness (electronic thickness gauge)
This type of gauge is used to measure the thickness of dry coatings on steel
substrates. It can be used to measure both the primer and Chartek dry film
thickness (but not if metal mesh is used as the reinforcement system as this will
give erroneous readings with the electro-magnetic type gauge). Care should be
taken to calibrate the instrument on a polished steel plate with calibrated shims of
similar thickness to the coating to be measured before each use.

5.4

Substrate temperature (surface thermometer)
A thermometer should be used to measure the surface temperature of the substrate
immediately before Chartek is applied. It should be calibrated to the manufacturer’s
specification and should have a range of 0-100ºC.

5.5

Ambient conditions (sling psychrometer, hygrometer, air thermometer)
Reliable intrumentation should be used to record air temperature and relative
humidity. We recommend the use of a sling psychrometer as it is a simple but
reliable and robust instrument. It consists of two thermometers in a frame one of
which has a wet bulb and the other a dry bulb. The wet bulb gauze draws
demineralised water during whirling and the temperature of the evaporating water is
read off the wet bulb thermometer scale. The dry bulb measures air temperature.
Whirling should continue for at least 60 seconds before first readings are taken.
Acceptable readings are those taken at 20-30 second intervals after the first check.
The wet and dry readings are then read off a circular or slide rule guide to give the
relative humidity value. The dew point temperature can then be calculated in
relation to air temperature and relative humidity.

Environmental parameters are described in the Chartek Application Manual but as a
general rule the air temperature should always be above 10ºC, relative humidity
should be less than 85% and the substrate temperature should be at least 3ºC
above the dew point temperature during application and for a period of 2 hours after
application.

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5.6

Chartek temperature (digital thermometer/bi-metal thermometer)
These thermometers are used to record Chartek temperatures during storage and
application. They should be calibrated to the manufacturer’s specification.
Recommended Chartek temperatures are detailed in the Application Manual.

6.0

TECHNICAL SERVICE AUDITS
In addition to the forms and records produced by the qualified applicator, copies of
the International Paint Technical Service Audit Report and Non-Conformance
Report (if raised) shall also be maintained. These reports will be supplied by an
International Paint Technical Service Engineer.

The Technical Service Engineer and the applicator’s QA/QC representative will sign
each report generated. Copies of reports will be distributed by the Technical Service
Engineer to the applicator’s QA/QC representative on site and the owner’s
representative at the end of each Technical Service Engineer’s visit. Additional
copies will be distributed to respective agencies as required by the project
specifications.

The maintenance of these records is important in that a history of audits is
documented for each project. Follow-up audits may require reference to verify that
requested remedial action has been successfully completed, or situations may arise
where past audut history requires review.

Reference Appendix D for instructions on how to complete the Technical Service
Audit Report.

CHARTEK

FIREPROOFING – AREA QUALITY CONTROL REPORT

Project:

Owner:

Owner’s representative:

Applicator’s representative:

Area identification: see attached drawing

Report Nº: XXX - A

Date:

Prepared by:

OPERATION

DATE

Nº TEST ACTIVITY

(see QCP nº XXX)

SIGNATURE

SITE MANAGER/QC

COMMENTS

BLAST CLEANING-PRIMER-MASKING
Blast cleaning-primer

Acceptance of
surfaces

Masking

Sample area

CHARTEK APPLICATION-MESHING
1st Coat

Mesh installation

2nd Coat

TOPCOAT
1st Coat

2nd Coat

NOTES

AREA COMPLETE

Applicator:

Signature:

Name:

Owner:

Signature:

Name:

APPENDIX A

CHARTEK

FIREPROOFING DAILY LOG

Project:

Owner:

Owner’s representative:

Applicator’s representative:

Area identification: see attached drawing
Report Nº: XXX - B

Date:

Prepared by:

PERSONNEL
Site Manager:
Site QA/QC Manager:
Sprayers-trowellers:
Owner’s QC Inspector:
ENVIRONMENTAL CONDITIONS (to be recorded every hour)
Time

Ambient temp.

Relative

humidity

Dew point

Substrate

temp.

MESH INSTALLATION
Mesh installed (type and surface area in m

Edge mesh (Charlok) installed (linear metres):

CHARTEK STORAGE TEMPERATURE

Part A

Part B

CHARTEK APPLICATION

Ratio
(% in weight)

A.M. Part A Part B

P.M. Part A Part B

SPRAY EQUIPMENT ID (type and serial number):

ID areas coated
(if different from drawing)

Specified thickness (mm)

Thickness applied to date

Thickness applied today

Surface area coated (m

)

Chartek

quantity used (no. of kits)

Part A Part B

Solvent used :
Type Quantity (lt.)

CHARTEK BATCH NUMBERS
Part A:
Part B:
NOTES
Signature Site Manager-Site QA/QC Manager:

APPENDIX B

CHARTEK

FIREPROOFING EQUIPMENT QUALITY CONTROL REPORT

Project:

Owner:

Owner’s representative:

Applicator’s representative:

Area identification: see attached drawing

Report Nº: XXX - C

Date:

Prepared by:

PLURAL COMPONENT SYSTEM
Machine type

Hose length

Preloading Chartek temperature

Part A:

Part B:

Tank temperatures

Part A:

Part B:

Tank pressures

Part A:

Part B:

In-line heater temperatures

Part A:

Part B:

Displacement pump pressures
(at cylinder exit)

Part A:

Part B:

Line heat

Gun exit temperature

Spray gun

Tip size (1/1000”):

Fan size (mm):

NOTES

Signature Site Manager-Site QA/QC Manager:

APPENDIX C

COMPLETION OF THE TECHNICAL SERVICE AUDIT REPORT

The Technical Service Audit Report is a site-generated report prepared by an International
Technical Service Engineer. It serves one or more of the following purposes:

1. To demonstrate that International monitors on an ongoing basis the application of Chartek

fireproofing and, where appropriate, to meet contractual requirements for such monitoring
activity.

2. To record specific details regarding Chartek fireproofing projects.

3. To generate a database for non-mandatory procedures and processes.

4. To record application details that were found to be in conformance with project and/or

International requirements during the audit by the International Technical Service Engineer.

5. To identify non-conformances with project and/or International recommended procedures

and requirements.

6. To measure the level of quality control utilised by Applicators.

PROCEDURE

A major responsibility of International Technical Service Engineers is to monitor the application
of Chartek fireproofing. On a visit to an application site, the Technical Service Engineer will
audit procedures/practices used prior to his visit to ensure conformance with project and/or
International recommended procedures and requirements. These steps may include, but are
not limited to, core drilling of previously applied Chartek to check for thickness, the presence of
uncured material, contaminated interfaces between Chartek layers, the required and proper
installation of mesh, availability of inspection/application logs, primer thickness requirements,
and other steps.

Though the bulk of his time at a site will be spent with Applicator personnel, upon arrival, the
International Technical Service Engineer will advise the Constructor’s/Fabricator’s
representative and the Client representative that he is present, how long he expects to be on
site, and the purpose of his visit. He will also indicate that before leaving he will complete a
Technical Service Audit Report and that a copy would be available for both the
Constructor/Fabricator and the Client. If either, or both, decline to receive copies, the
International Technical Service Engineer will so indicate on the report.

Prior to departure from the site, the International Technical Service Engineer will provide a copy
of the completed and signed-off Audit Report to the Applicator’s site and Quality Control
Supervisors, as well as the Constructor’s/Fabricator’s and Client’s representatives, as required.
Distribution to other recipients will be made as soon as conveniently possible, but no later than
five days from departure from the site.

APPENDIX 6

Completing the Form and Discrepancies

The key for completing the Technical Service Audit Report is as follows:

Report Ref. (number) - assigned by Technical Service personnel. The report number
will consist of three alphabetic letters which identify the project, followed by three
numbers which are used to indicate the sequential number of the report for the project.

2. Report

By – the Technical Service Engineer’s name.

3. Date – the date/dates of the visit.

The Project Name – typically the owner’s/operator’s name followed by the unit’s
designation (Shell Nigeria ‘A’) or module description (number and/or type, e.g. Process
Module 6).

5. Construction/Fabricator- self explanatory.

Constructor/Fabricator Representative – the person from the Constructor/Fabricator
responsible for the fireproofing installation. The person may be an inspector,
painting/fireproofing supervisor, engineer, or have another title. If the responsible
individual is not available or declines to receive a copy of the Audit Report, “Unavailable”
or “Declines Copy” should be noted in the box.

7. Client’s

Inspector – Owner’s/Operator’s representative.

8. Applicator – the name of the application contractor.

9. Site

Supervisor – the Applicator’s senior employee on the site.

10.

Site QA/QC Supervision – the Applicator’s QA/QC employee on the site.

11. Other

– other key Applicator employees at the site.

12. Other – other Applicator QA/QC employees on site.

13.

Airless/Solventless Spray Machine – the quantity and manufacturer and type of such
machines in operation.

14. Conventional

Pump – the quantity of machines, air motor size and foot ratio (e.g. 70:1).

NOTE:

Failure to utilise approved equipment will result in the request by the International
Technical Service representative to cease work until approved equipment is provided.
Use of non-approved equipment will be noted on the Audit Report form and immediately
notified to the Engineering Manager and Regional Manager.

15. Temperature – the ambient temperature range.

16. Humidity – the relative humidity range.

NOTE:

Application of Chartek when relative humidity in the application area exceeds 85% shall
be deemed a non conformance.

17. Steel

Temperature – the temperature of the steel being fireproofed.

18.

Condition of Storage of Chartek Fireproofing – the conditions of storage should be
noted.

NOTE:

Storage of Chartek must be in compliance with the current Chartek Application Manual.

19.

Area Quality Control Reports used – if area quality control reports are not being used,
indicate the nature of the documentation the Applicator is using to prove he is complying
with the project specification.

20.

Area(s) Audited - the areas audited during the visit. It could be identified by drawings
attached to the Audit Report, truss row designation, elevations, etc.

21.

Location of Sample Area – if at all possible, the sample area must be part of the
structure being fireproofed, not a separate construction.

22. Chartek

Thickness – measured thickness of the sample area.

23. Accepted

By – self explanatory.

24.

Finish or Sample Area – an objective comment on the acceptability of the surface finish
and whether it is representative of what can be achieved on the project.

Note: sample areas are strongly recommended for future reference as an acceptable
standard of installation and finish.

25.

Mesh Attachment Means – pinned wire mesh or unpinned HK-1.

NOTE:

Where HK-1 is referred to, this also includes HK-1 (M).

26.

If Pins, When Installed – after or before blasting.

27.

Weld Integrity Verification – logs or actual tests performed by International Technical
Service Engineer or in his presence by Applicator personnel.

28.

Profile or Blast Finish – Swedish Standard, NACE, or SSPC designation or,
alternatively, profile depth.

29. Performed

By – the company who prepared the substrate.

30.

Verification – the means by which the profile or blast finish is verified. Verification may
take the form of constructor or applicator logs, imprints etc.

NOTE:

When surfaces are not prepared in accordance with International requirements
notification of a non conformance will be made.

31.

Primer Materials – the brand name and type of the primer materials.

32.

Verification – the means of knowing that the materials used are in fact what is reported.
It can be logs, primer supplier certifications, cans on site, etc.

NOTE:

Application of Chartek over a non approved primer system will result in a non
conformance

33.

Primer Thickness – the range of thicknesses and the appropriate number of

measurements taken.

34. Verification

–

the individual who made the measurements.

NOTE:

Application of Chartek over a primer system whose thickness exceeds International
requirements system will result in a non conformance.

35.

Mesh Coverage and Stand-offs – self explanatory.

NOTE:

Failure to apply mesh (or stand-off if required) in accordance with requirements is an
observation prior to application of Chartek and a non conformance if Chartek material is
applied.

36.

Conditions of Surface when Chartek is Applied – surfaces must be clean, dry and free of
contaminants. Recommended coating intervals must be observed, or surfaces must be
reprepared.

37.

Solvent Used – solvents used for both mixing (if conventional equipment is used) and
rolling. For single leg spray equipment note amount of solvent per kit.

NOTE:

Use of a non-approved solvent will result in a non conformance.

38.

Machine – indicates machine number. If operation of more than three machines is
audited, a second form is to be used.

39.

Ratio Check – the percentage of each part is to be listed based on actual
measurements or review of ratio logs.

40.

As 39 above.

NOTE:

Failure to maintain a ratio log or continued spraying when ratios are outside the
allowable range system will result in a non conformance.

41. Batch

Nos. – self explanatory.

42. Batch

Nos.

– self explanatory.

43. Tank

Temperatures – the temperature setting in the hold tanks.

NOTE:

Tank temperatures must not exceed 70

44.

In-Line Heater Temperatures – self explanatory.

NOTE:

In-line heater temperatures must not exceed 70

45. Delivery

Pressure – the pressure developed at the pump foot.

46. Line

Heat – the temperature setting for the delivery hose lines.

47.

Gun Exit Temp. – the temperature of the product exiting the gun.

48. Tip

Size – the tip designation.

49.

Fan Dimension – the shape of the fan, the fan width and the distance of the gun from
the object. For example, ¼, ½ metre.

50. Spray

Line

Length – self explanatory.

51.

Initial or Intermediate Coats – any surface anomalies which, if not corrected, will cause
unacceptable surface finish conditions should be noted.

52.

Surface Finish – a reasonable description of the surface finish appearance of the work
completed to date. A grade of 1-5, with 5 being the optimum, should be assigned.
Areas which can be improved and thus lead to an overall increase in the grade should
be noted.

53.

Thickness Measurement Specification – thickness compared to the actual measured
thickness.

54.

As 53 above.

NOTE:

Application of less than the specified thickness is will result in a non conformance.

55. Topcoat

Material – the brand name and type of topcoat.

56.

Topcoat Thickness – the dry film thickness of the topcoat or recorded usage rate (m

or ft

/gal).

57.

Safety Observations – any obviously unsafe practices being used should be noted.
Lack of eye protection, safety shoes, skin protection and other personnel protection
equipment, improper use of solvent or equipment, etc. should be noted.

58.

Application Manual On-Site – self explanatory.

NOTE:

Failure to have an up to date (or a project-specific) International Application Manual will
result in a non-conformance.

59.

QC Manual On-Site – self explanatory.

NOTE:

Failure to have an International QC Manual on-site system will result in a non
conformance.

60.

Observations – comments and suggestions regarding procedures used and suggested
alternatives which may be to the benefit of the Applicator or ultimately the Client.
Observations can include practices or procedures which, if not corrected prior to
completion of work in a specific area, may result in a discrepancy. Observations falling
into this latter category will be reported in a separate Technical Service
Non-Conformance Report.

61.

Discrepancies – a brief description of the discrepancy and a reference to the Technical
Service Non-Conformance Report Number.

62.

Comments – suggestions which may result in productivity, surface finish improvements,
or general notes.

63.

Discrepancies advised to Site Manager/Supervisor, Yes/No – circle as applicable.

64.

Indicate (circle as applicable) if an FSNR was generated and provide number(s).

65.

Sign-offs for report.

TECHNICAL SERVICE AUDIT REPORT

REPORT REF.:

(1)

REPORT BY :

(2)

CHARTEK:

4 7 1709

DATE

(3)

PROJECT:

(4)

GENERAL CONTRACTOR/FABRICATOR:

(5)

GENERAL CONTRACTOR/FABRICATOR INSPECTOR:

(6)

CLIENT'S INSPECTOR:

(7)

APPLICATOR:

(8)

KEY APPLICATOR PERSONNEL AT SITE:

SITE SUPERVISOR:

(9)

SITE QA/QC SUPERVISOR:

(10)

OTHERS:

(11)

OTHERS:

(12)

SPRAY EQUIPMENT AT SITE:

AIRLESS-SOLVENTLESS SPRAY MACHINE:

(13)

SINGLE LEG MODIFIED PUMP (68-74:1):

(14)

SPRAY

BEING

DONE

INSIDE?

YES

WEATHER:

TEMPERATURE:

(15)

HUMIDITY:

(16)

STEEL TEMPERATURE:

(17)

CONDITIONS OF STORAGE OF CHARTEK FIREPROOFING:

(18)

AREA QUALITY CONTROL REPORTS BEING USED?

YES

(19)

IF NO, PROVIDE DETAIL:

AREA(S) AUDITED:

(20)

SAMPLE AREA:

LOCATION OF SAMPLE AREA:

(21)

CHARTEK THICKNESS:

(22)

ACCEPTED BY:

(23)

OWNER

CONSTRUCTOR

(Circle as appropriate)

FINISH OF SAMPLE AREA:

(24)

TECHNICAL SERVICE AUDIT REPORT

MESH ATTACHMENT:

MESH ATTACHMENT MEANS:

(25)

IF PINS, WHEN INSTALLED?

(26)

WELD INTEGRITY VERIFICATION:

(27)

SUBSTRATE PREPARATION:

STANDARD:

(28)

PROFILE:

(28)

PERFORMED BY:

(29)

VERIFICATION:

(29)

PRIMER:

PRIMER MATERIALS:

(31)

VERIFICATION:

(32)

PRIMER THICKNESS:

(33)

VERIFICATION:

(34)

MESH COVERAGE AND STAND-OFFS:

(35)

CONDITION OF SURFACE WHEN CHARTEK IS APPLIED:

(36)

SOLVENT USED:

(37)

TECHNICAL SERVICE AUDIT REPORT

SPRAYING:

MACHINE

(38)

MACHINE

(38)

MACHINE

(38)

Part A

Part B

Part A

Part B

Part A

Part B

RATIO CHECK:

(39) (40) (39) (40) (39) (40)

BATCH NOS.:

(41) (42) (41) (42) (41) (42)

TANK TEMP.:

(43) (43) (43) (43) (43) (43)

IN-LINE HEATER TEMP.:

(44) (44) (44) (44) (44) (44)

DELIVERY PRESSURE:

(45) (45) (45) (45) (45) (45)

LINE HEAT:

(46) (46) (46)

GUN EXIT TEMP.:

(47) (47) (47)

TIP SIZE:

(48) (48) (48)

FAN DIMENSION:

(49) (49) (49)

SPRAY LINE LENGTH:

(50) (50) (50)

INITIAL OR INTERMEDIATE COATS:

(51)

SURFACE FINISH:

(52)

THICKNESS MEASUREMENTS:

SPECIFICATION:

(53)

MEASURED:

(54)

MATERIAL:

(55)

THICKNESS:

(56)

SAFETY OBSERVATIONS:

(57)

CURRENT APPLICATION MANUAL

YES

(58)

QC MANUAL ON SITE: YES

(59)

ON SITE:

(Circle One)

TECHNICAL SERVICE AUDIT REPORT

OBSERVATIONS:

(60)

DISCREPANCIES:

(61)

COMMENTS:

(62)

WERE DISCREPANCIES BROUGHT TO THE ATTENTION OF

YES

APPLICATOR'S SITE MANAGER/SUPERVISOR?

(63)

(Circle One)

WAS AN FSNR RAISED?

(64)

YES

Number(s):

INTERNATIONAL REP.:

(65)

APPLICATOR

REP.:

NAME:

SIGNATURE:

Appendix 7

APPLICATOR SCHOOL

CURRICULUM

1. Introduction to International Paint

•

Products and services

2. Explanation of Chartek:

•

Type of material and physical characteristics

3. Fire resistance ratings

4. Installation procedures:

•

Surface preparation

•

Reinforcements

•

Mixing of components

•

Application

•

Storage

5. Demonstrations of application:

•

Reinforcements

•

Conventional spraying

•

Plural component spraying

6. Other:

•

Repairs

•

Trowelling

•

Casting

•

Health and safety issues

•

Field service

APPENDIX 8

COMPLETION OF THE TECHNICAL SERVICE NON-CONFORMANCE

REPORT

1. PURPOSE

The Technical Service Non-Conformance Report (TSNR) provides a means of
documenting the details regarding identification of discrepancies and observations
which were identified at a Chartek application site during an International Technical
Service Audit.

2. SCOPE

This procedure provides instructions to the International Technical Service
representative for the completion of the TSNR and should be used in conjunction
with the Technical Service Audit Report.

3. GENERAL

3.1

TSNR forms are distributed by the Technical Engineering Manager, Fire &
Insulation Products.

3.2

A separate TSNR shall be initiated for reporting all individual Discrepancies
as well as Observations.

3.3

All entries must be made in ink.

4. DEFINITIONS

4.1

Discrepancy – is a deviation from requirements and procedures which will
affect the intended use of Chartek fireproofing or is a deviation from
requirements and procedures which have not and are not affecting the
intended use of Chartek fireproofing but, however, could result in affecting
the intended use unless corrective action is initiated.

4.2

Observations – include comments and suggestions regarding procedures
which are used and are not discrepancies. The intent of observations is to
bring to light alternate procedures which may lead to productivity
improvements and/or which may be to the benefit of the Applicator or
ultimate client. Additionally, observations may identify practices/procedures
which, if not corrected, could result in a discrepancy.

APPENDIX 8

TSNR COMPLETION INSTRUCTIONS

5. METHOD

Responsible Individual

Task

5.1

International Technical Service Representative

BLOCK 1

– enter the TSNR number.

This number consists of month, year,
issuer’s initials and consecutive
number.

Example: 0802RB001

0802 - month, year
RB -

issuer’s initials

001-

consecutive number of

TSNRs issued by Technical

Service

representative

BLOCK 2

– Ref. Audit Report Number.

This is a number assigned to the
Technical Service Audit Report Form
for which the discrepancy or
observation was first noted.

BLOCK 3

– Company name of the

Applicator responsible for the
discrepancy or noted observation.

BLOCK 4

– Enter date discrepancy or

observation was documented. The
TSNR shall be delivered to the
Applicator within the same working day
as reported discrepancy.

BLOCK 5

– Project name.

BLOCK 6

– Physical location of

project, region or state, country.

BLOCK 7

– Project Manager for the

applicator company listed in BLOCK 3.

BLOCK 8

– Name of originator

(International Technical Service
representative) of TSNR.

BLOCK 9

– The Classification of this

reported discrepancy or observation.

BLOCK 10

– The date and name of

individual to which TSNR is delivered.

APPENDIX 8

BLOCK 11

– Reference documents.

List all documents, specifications,
reports, etc. pertinent to support writing
of discrepancy or observation.

BLOCK 12

– Description of

discrepancy/observation. Describe
discrepancy/observation in detail,
including specific requirements,
recorded values and/or actual
conditions. If the criteria is stated in a
contractual document, reference
document and paragraph number.

BLOCK 13

– International

Recommendation(s). Describe in detail
International’s recommendation
pertinent to resolve a discrepancy or
observation.

At this point, the INTERNATIONAL Technical Service representative shall coordinate with the
Applicator’s authorised representative the proposed corrective action required to correct noted
discrepancy(ies) or observation(s). Upon concurrence of proposed corrective action, the
Applicator’s representative shall complete BLOCKS 14-17 as follows:

5.2 Applicator

BLOCK 14

– Applicator Proposed

Corrective Action (C/A). Document
cause and corrective action for
discrepancy. An observation may not
require corrective action, but a
statement in response to the
observation is required.

BLOCK 15

– Schedule Completion

Date. Enter the date for which the
stated corrective action in BLOCK 14
will be completed.

BLOCK 16

– Individual Responsible for

C/A. List the individual/company that
has been assigned the corrective
action and agrees to the target
completion date.

BLOCK 17

– Approval of Proposed

Corrective Action. Prior to initiation of
corrective action by the Applicator, it is
required that approval be obtained from
the Applicator’s authorised
representative. This may or may not
be the same individual listed in BLOCK
16 as individual responsible for C/A.

APPENDIX 8

IMPORTANT: For a Class I Discrepancy and prior to initiation of C/A, the International Technical

Service representative and the authorised Applicator representative shall pursue

approval of proposed corrective action with the Fabricator/Constructor.

5.3 Fabricator/Constructor’s

Authorised

Representative

BLOCK 18

– Approval of Proposed

Corrective Action. Prior to initiation of
C/A for a Discrepancy, approval is
required by an authorised
representative of the
Fabricator/Constructor.

After completion of BLOCK 18 copies of the TSNR shall be sent to the Fabricator/Constructor.

5.4

International Technical Service Rep/Applicator Rep/
Fabricator/Constructor Rep

BLOCKS 19, 20 and 21

– Corrective

Action Verified As Complete. After an
appropriate interval of time has elapsed
from completion of corrective action
(Ref. BLOCK 14), verification should be
made. For a Class I Discrepancy(ies),
verification and acceptance shall be
recorded by signing and dating
BLOCKS 19, 20 and 21 of the original
TSNR by the International Technical
Service representative, Applicator’s
and Fabricator/Constructor authorised
representatives.

For a Class II Discrepancy(ies) and
observation(s) (as applicable),
verification and acceptance is required
for the International Technical Service
representative and Applicator’s
authorised representative only.

5.5

International Technical Service Representative

Upon completion of verification
(

BLOCKS 19, 20 and 21),

the original

copy of the TSNR shall be retained by
the International Technical Service
representative and copies of the
completed TSNR sent to the Technical
Service, Sales and Technical
Managers, Fire & Insulation Products.

Copies shall also be sent to
Fabricator/Constructor and Applicator
representatives, as applicable.

APPENDIX 8

TECHNICAL SERVICE NON-CONFORMANCE REPORT

TSNR
No:

(1)

Page 1 of 2

REF. AUDIT REPORT No:

TSNR ISSUED TO:

DATE:

(2) (3)

(4)

PROJECT: LOCATION:

PROJECT

MANAGER:

(5) (6)

(7)

TSNR ORIGINATOR:

TSNR CLASSIFICATION

TSNR DELIVERED TO:

(9)

(10)

(8)

[ ] Class I [ ] Class II

[ } Observation

Date:

ISSUED TO FABRICATOR/CONSTRUCTOR: Yes/No

NAME:

REFERENCE DOCUMENT(S):

(11)

DESCRIPTION OF DISCREPANCY/OBSERVATION

(12)

INTERNATIONAL PAINT’S RECOMMENDATIONS

(13)

TECHNICAL SERVICE NON-CONFORMANCE REPORT

Page 2 of 2

APPLICATOR PROPOSED CORRECTIVE ACTION

SCHEDULED

COMPLETION

DATE

(14) (15)

INDIVIDUAL RESPONSIBLE FOR C/A:

(16)

APPROVAL OF PROPOSED CORRECTIVE ACTION

APPLICATOR REP::

FABRICATOR/CONSTRUCTOR REP::

INTERNATIONAL PAINT’S TECHNICAL SERVICE
REP:

(17) (18)

DATE:

CORRECTIVE ACTION VERIFIED AS COMPLETE

APPLICATOR REP::

FABRICATOR/CONSTRUCTOR REP::

INTERNATIONAL PAINT’S TECHNICAL SERVICE
REP:

(19) (20) (21)

DATE:

This document and its contents are the copyright of International Paint Limited and may not be reproduced in whole or in part without the express permission of International Paint Limited

TECHNICAL SERVICE NON-CONFORMANCE REPORTS (TSNR)

TECHNICAL SERVICE

REPRESENTATIVE

CLASS I DISCREPANCY

CLASS II DISCREPANCY

OBSERVATION

•

Issue original TSNR to applicator

•

Issue original TSNR to applicator

•

Issue original TSNR to applicator

• Recommend

C/A

• Recommend

C/A

• Recommend

C/A

•

Coordinate C/A with applicator

•

Coordinate C/A with applicator

•

Coordinate C/A with applicator

APPLICATOR APPLICATOR APPLICATOR

•

Complete TSNR with corrective
action, scheduled completion date
and C/A designee

•

Complete TSNR with corrective
action, scheduled completion date
and C/A designee

•

Complete TSNR with response to
observation

•

Applicator Rep. Approval of C/A

•

Applicator Rep. Approval of C/A

•

Applicator Rep. Approval

FABRICATOR/CONSTRUCTOR

• Review

TSNR

•

Approval proposed C/A

•

Review TSNR for completion through Block
22

• Retain

original

TSNR

•

Distribute copies of TSNR to:

- Applicator
-

Regional Sales Manager

Technical Service Manager

Fabricator/Constructor (for Class I
Discrepancies only)

APPLICATOR TECHNICAL

SERVICE

REPRESENTATIVE

FABRICATOR/CONSTRUCTOR

•

Coordinate verification and acceptance of
C/A

•

Distribute completed copies of TSNR to:

Applicator

Fabricator/Constructor (for Class I

Discrepancies

only)

Regional Sales Manager

Technical Service Manager F&IP

Forward original TSNR to the Regional

Sales

Manager

Perform Technical Service Audit

- Record

observations/discrepancies

- Initiate

TSNR

TECHNICAL

SERVICE

Appendix 9

DESCRIPTION AND EXAMPLES OF DISCREPANCIES

CLASS I DISCREPANCIES

DESCRIPTION

Class I discrepancies are deviations and procedures which will affect the intended use
of Chartek fireproofing.

Examples:

•

Application of Chartek fireproofing to primer systems not approved for use with
Chartek (Qualified Primers List)

•

Application of Chartek fireproofing to primer systems which have dry film
thicknesses in excess of allowable maximums

•

Application of Chartek fireproofing to primer systems applied to surfaces which
have been incorrectly prepared and do not meet surface preparation standards
recognised for use with Chartek fireproofing

•

Application of Chartek fireproofing to surfaces not meshed in accordance with
certification and International’s requirements

•

Use of non-approved solvent and/or non-technical grade solvent

•

Spraying when machine ratios are outside the allowable range

•

Failure to adequately mix the two components of Chartek fireproofing when using
single pot equipment

•

Failure to correctly proportion or ration Part A to Part B when hand mixing for
patch repairs and other hand applied applications

•

Tank temperatures in excess of 70

C is a Class I discrepancy

•

In-line heater temperatures in excess of 70

C is a Class I discrepancy

•

Failure to apply the required fireproofing thickness

•

Application of Chartek fireproofing when humidity and dew point conditions
relative to Chartek application are not met

•

Conditions of surface when Chartek is applied – surfaces must be clean, dry and
free of contaminants. Recommended coating intervals must be observed, or
surfaces must be prepared

CLASS II DISCREPANCIES

DESCRIPTION

Class II discrepancies are deviations from requirements and procedures which have not
affected, and are not affecting, the intended use of Chartek fireproofing but could result
in affecting the intended use unless corrective action is taken.

Examples:

•

Failure to have at least one International trained supervisor on site

•

Use of non-approved equipment or equipment which is not totally operational

•

Improper storage of Chartek fireproofing either for general storage or heated
storage during preparation for spraying

•

Failure to maintain ratio logs when using airless, solventless spray equipment

•

Broken, inoperative or missing temperature and pressure gauges

•

Failure to have a project-specific or an up to date Chartek Application Manual
(latest revision) on site

•

Failure to have a project-specific or International Chartek QC Manual on site

•

Failure to have a sample area prepared for the Project

•

Failure to remove weld flash or to clean surface prior to applying Chartek

•

Failure to verify pin weld integrity

•

Failure to verify primer thickness prior to application of Chartek fireproofing

•

Excessive use of solvent during mixing prior to application by single pot equipment
or material mixed for hand patching operations

•

Failure to ensure that compressed air lines and equipment are adequately
moisture trapped to prevent ingress of moisture into the spray process

•

Use of non-approved solvent or contaminated solvent

•

Technically correct but aesthetically unacceptable fireproofing surface finishes

•

Failure to utilise recommended equipment, airless machines with inoperable
temperature or pressure gauges, or conventional machines without necessary
modifications for Chartek application. Furthermore, such equipment must be
removed from operation or repaired immediately

OBSERVATIONS

Examples:

•

Excessive primer thickness

•

Use of non-approved primer

•

Improperly meshed surfaces

Only an observation when no fireproofing has yet been applied.

Observations may also be comments and suggestions which would result in increased
productivity and other improvements.

Document Outline