Cover Letters

Cover Letters:

Topics, Sample Letters,

Professional Advice, and Action Verbs

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Table of Contents

Respond to a

request for your resume ............................................................................... 3

Respond to a job advertisement and request an interview ............................................... 11

Use networking in a job search............................................................................................ 22

Write a letter in a job search................................................................................................. 30

Write a cover letter to introduce a resume .......................................................................... 37

Article: How to write a cover letter: Selling the greatest product in the world--YOU! .. 44

Action Verbs .......................................................................................................................... 46

WriteExpress License Agreement........................................................................................ 49

ESPON D T O A REQUEST FO R Y OUR RE SUME

IPS

When someone solicits a resume from you, provide the specific information that was requested. Discuss your
qualifications in the order of their importance for the job requirements.

AMPLE

ETTER

In response to your request for additional information, I have completed the personal information form you
sent and have enclosed a copy of my resume.

I have been Dr. John Doe’s executive medical secretary for the past two years. My responsibilities include
transcribing medical records, billing insurance, making appointments, greeting patients, scheduling hospital
tests, and handling correspondence.

I graduated from Doe Business College in 1994 in the top 10 percent of my class and received "excellent"
ratings in typing, office machines, dictation, and use of several word processing programs. I have also taken
classes in technical writing and office management.

I enjoy our community's sports programs and currently coach a woman's basketball team. I look forward to
meeting with you in person to discuss my qualifications.

AMPLE

ETTER

Thank you for informing me of your plans to develop new software and for inviting me to submit my resume.
Since I have had five years experience as an editor and a documentation manager for Doe Corporation, I
believe that, given the opportunity, I could competently handle the development of documentation for your
new product.

I have enclosed my resume for your information. Although my academic major was in another area, my
professional work experience has been in software documentation. I appreciate your consideration and look
forward to meeting with you in person to discuss my qualifications.

AMPLE

ETTER

I enjoyed talking with you at the Doe's dinner party last Thursday. I hadn't considered using my language
skills by working for the Foreign Service, but now the idea intrigues me. At your request, I am sending a copy
of my resume and references. For the past three years I have spent most of my time in Indonesia working on
an oil drilling project. Before that I worked in Tokyo as a real estate agent, translator, and ESL teacher.

My experiences have given me fluency in several languages. I have also acted as an unofficial representative
of the United States when dealing with local businesses and political leaders. At Doe University, I studied
linguistics and international business, intending to work in a multinational corporation after graduation. The
idea of serving my country overseas holds much greater appeal for me now. I look forward to meeting with
you once you have had a chance to review my qualifications.

AMPLE

ETTER

I sincerely enjoyed your presentation and our conversation afterward at the annual Database Convention in
San Juan. As you requested, I have enclosed my resume for your review. I am looking for a new position that
will challenge my programming abilities.

I have significant programming experience, including work on two of the four major word processing
programs, a spreadsheet program, and an interactive database management program. I am fluent in UNIX,
Windows, C, and C++ programming.

I received my bachelor's degree from Springfield State University where I won the "Programming Innovator of
the Year" award. I graduated in the top 10 percent of my class. I have been active in Springfield community
affairs ever since graduation, including serving on the Chamber of Commerce board and the Organizing
Committee for the annual "Innovator's Festival."

I am happy that you wish to review my resume and look forward to an opportunity to sit down with you and
discuss how my skills would benefit the Doe Development Corporation.

TEP

1. Refer to the request and express appreciation. Identify the position by job title and briefly define your
major qualifications.

ENTENC ES

•

In response to our phone conversation of May 10, I have enclosed my resume and references as you

requested. I feel I possess all the qualifications for the Secretary/Receptionist position, including knowledge of
the latest version of Doe Way, bookkeeping, accounting, and customer relations skills.

•

I enjoyed your presentation at the professional meeting in Springfield last Wednesday and appreciate your

interest in my work. As you requested, I have enclosed a copy of my resume. You may recall that I feel
limited in my current position and am looking for new challenges in the field of bridge design and highway
engineering.

•

In response to your request for additional information, I have completed the personnel form you sent and

have enclosed a copy of my resume.

•

Although I said on the phone that I am not dissatisfied with my current position, I have decided to follow

your suggestion and consider other possibilities. Enclosed is a copy of my resume outlining my major
qualifications and detailing my experience.

•

As you requested, I have enclosed a copy of my resume detailing my experience and qualifications as a

business manager.

•

I received your recruiting letter and have enclosed the information you requested. Although I had never

considered a career in the Federal Bureau of Investigation, the information you sent introduced me to a new
range of job possibilities in mathematics. I believe I have the skills you are seeking.

HRASES

1. am submitting my resume

2. am looking for new challenges
3. am excited about the possibility of
4. appears to be an opportune time to
5. appreciate your interest in
6. appreciate your invitation to
7. as well as the references you asked for
8. as you requested
9. background is in
10. believe I have a great deal to offer
11. describing my experience
12. my experience has been excellent preparation for
13. for inviting me to
14. for asking me to
15. for thinking of me in connection with
16. have enclosed my resume
17. have enclosed a copy for your review
18. have the skills to
19. have completed the forms
20. in response to your request
21. in my current position
22. in the field of
23. my skills include
24. my extensive background in
25. outlining my major qualifications
26. thank you for
27. to send you my resume
28. that you requested
29. would be happy to consider
30. your request for additional information

TEP

2. Expand on your most important work experience by providing specific details, cases, and examples. If you
are qualified for the position only by your education and have no real job experience, you may want to omit
this section.

ENTENC ES

•

Accounting/Financial

My energy, experience, and skills are focused in one direction: maintaining my company's financial records in
impeccable condition.

•

I was instrumental in introducing computerized methods into the accounting process at Doe Corporation at

a time when computers were still innovative and considered the objects of much skepticism. Since then, I
have continually worked to keep the equipment here up-to-date and operated by competent people.

•

The result of this strict attention to detail and technology has been an accounting system above reproach,

as proven through several IRS audits.

•

I have experience in several areas of international banking.

•

Administrative/ Office Support

Because of my broad secretarial background in various settings, I feel I would be an asset to your company. I
have spent five years working in several different departments at First National Bank of Doe. Skills I

developed there enabled me to progress from bookkeeper to Trust Operations Secretary for the Executive Vice
President of the bank.

•

I have been Dr. John Doe’s executive medical secretary for the past two years. My responsibilities include

transcribing medical records, billing insurance, making appointments, greeting patients, scheduling hospital
tests, and handling correspondence

•

Computer

My experience with software includes working with presentation-oriented programs, word processors, star
maps, animated and audio-oriented encyclopedias, automatic checkbooks, graphics programs, as well as
various other types of programs. I hope to be closely involved in building software that will be user-friendly,
inviting, and exciting to use.

•

Construction Management

Because of my experience in the construction industry, I have total confidence in my ability to perform the job
responsibilities outlined in your recruiting letter.

•

Engineering

You requested more information about my experience in California. I was on-site engineer on six highway
bridges while working for the Doe Company and supervised the seismic retrofitting project on the San
Francisco Bay Bridge following the 1989 earthquake. All of this work required adherence to state specifications
and close cooperation with state engineers and inspectors.

•

Hotel/Restaurant Management

I have managed large catering operations for the last 15 years, providing food service for different groups and
tastes, including construction crews, movie extras, weddings, and corporate groups. I have the knowledge,
skills, and experience necessary to provide high quality service on time and within budget.

•

Operations Management

During the 15 years I worked for Doe Corporation, I was instrumental in doubling the size of the company and
radically increasing its market share.

•

As Vice President of Doe Corporation for the last seven years, I overhauled the inventory system for greater

efficiency, eliminated production waste, and negotiated an equitable contract with the machinists’ union.

•

I have significant experience in general management and finance involving start-ups and turnarounds.

•

As I indicated on the phone, I am looking for a position in upper management where my experience and

management abilities will be used to good advantage.

•

Sales

My experience in both pharmaceutical and electronic equipment sales is extensive. While working for Doe
Technology, my territory covered the entire West Coast. I am currently supervising the work of 25 salespeople
in the Midwest Division.

HRASES

1. ability to perform at
2. am responsible for
3. am currently supervising the work of
4. am expert in
5. among other things, this work involved
6. as a result of my experience in

7. energy, experience, and skills are focused on
8. extensive experience in
9. for the last three years
10. have had considerable experience with
11. have confidence in my ability to
12. have the knowledge, skills, and experience necessary to
13. have developed skills in
14. have a broad background in
15. have continually pressed for
16. have continually worked toward
17. in several different areas
18. introduced improved methods of
19. provided high quality service
20. responsibilities have included
21. spent five years working as a
22. was instrumental in
23. work experience includes
24. would be an asset to
25. would like to be closely involved in

TEP

3. Explain how your formal education, training, or experience has prepared you for the position. Discuss such
things as significant courses, seminars, professors, projects, presentations, and papers.

ENTENC ES

•

Accounting

In a few more weeks I will be completing my degree in accounting at Doe State University. In addition to the
standard accounting course, I studied Spanish. I am fluent in the language and fully prepared to work with
your Spanish-speaking clients.

•

Administrative Support

I am a recent graduate of the Secretarial Science program at Springfield Community College where I took
courses in typing, dictation, office machines, technical writing, and office management.

•

Computer

I plan to graduate with a Bachelor of Science degree in Computer Science in December of this year. I have
experience in UNIX, Windows, Pascal, C, and C++ programming.

•

I am currently studying Computer Science at Doe University where I have learned C programming language

and used the UNIX operating system. Projects I have written using C include a 32-bit operating system, data
base, graphics system, data management system, and many other programs. Most of these projects were
written under the UNIX operating system. I am also self-taught in programming the Windows operating
system.

•

Construction Management

I took a degree in Construction Management from Springfield State University five years ago. I have
frequently found myself ahead of peers, who did not seek degrees, especially when it came to understanding
and using the new industry technology.

•

Engineering

My degree in Mechanical Engineering from Doe University has thoroughly prepared me for the kind of

communications work you described in your advertisement. I took several courses in communication systems
and participated in the design of a new system during my internship with NASA.

•

My degree from Doe University is designed to provide a leading-edge background in Engineering. I have

studied instrumentation and systems for reducing noise and component vibration. I have also designed and
built both high and low pass filters and have hands-on experience with accelerometers.

•

Hotel/Restaurant Management

I received my degree in Restaurant and Hotel Management at Doe University in 1988, obtaining a thorough
grounding in the industry from one of the best programs in the country.

•

Legal

I took my law degree at Doe University, graduating in the top 25 percent of my class. My area of expertise, by
training and from work experience, is in riparian rights.

•

Operations Management

I feel that my Doe University BSME and MBA degrees make me a strong candidate for a variety of operations
management positions.

•

I will complete my MBA at Springfield State University in a few more weeks.

•

Research Science

I am a senior at Doe State University, where I maintain a 3.7 GPA. I will graduate with a bachelor's degree in
Human biology and a minor in Microbiology in April. Much of my experience in genetic research comes from
working with DNA cloning and DNA restriction digest cutting and analysis. My goal is to become a research
scientist.

•

Sales

I have prepared for a position in medical sales by completing an undergraduate degree in biology at Doe State
College, with a minor in Communications.

HRASES

1. a bachelor's degree in
2. am fluent in
3. am fully prepared to work with
4. am a recent graduate of
5. currently studying at
6. expect to receive my degree within
7. have had experience in
8. have prepared myself to
9. have the ability to
10. have designed and built
11. have hands-on experience with
12. have become proficient at
13. have received training in
14. have worked with
15. in the top 10 percent of my class
16. maintained a GPA of
17. one of the finest programs in the country
18. participated in the
19. plan to graduate with
20. projects I have written include
21. received a thorough grounding in

22. received a degree in
23. taught myself how to
24. took part in the
25. took courses in
26. understand the use of
27. will be completing my degree in

TEP

4. Discuss other relevant information.

ENTENC ES

•

Along with my experience in the field, I am also active in the community. I feel that people involved in real

estate should be informed about local issues and be sensitive to community feelings.

•

if you are interested in my qualifications, I will gladly provide references.

•

I am willing to both relocate and travel, according to the company’s needs.

•

Much of my employment has been overseas.

•

I will be happy to provide references at your request.

•

I am interested in a position that offers long-term stability in one area.

HRASES

1. a great supporter of
2. active in the community
3. along with my experience
4. am interested in a position that offers
5. am willing to relocate
6. am familiar with your company's
7. enjoy participating in
8. have an abiding interest in
9. have worked as a volunteer for
10. have followed the growth of your company
11. is a longtime hobby of mine
12. received an award for
13. social and business contacts offer
14. that offers long-term stability
15. will travel as necessary
16. will provide references

TEP

5. Solicit an interview in your closing paragraph.

ENTENC ES

•

I appreciate your consideration of me for the Executive Secretary position. I look forward to an interview

with you to discuss my qualifications and your needs.

•

I look forward to meeting with you after you have had time to consider my resume.

•

I am eager to discuss my qualifications with you in relation to the Research Associate position at Doe

Corporation. I will call your office to arrange an interview at your convenience.

•

I am interested in filling the Lab Technician position you advertised. I am sure that I can be an asset to your

organization. I will call next week in the hope of arranging a meeting so that we might discuss my
qualifications.

•

I am certain that I could make a valuable contribution to your company, and I would like to set up a

meeting to discuss my qualifications in more detail.

•

I look forward to speaking with you directly about how my education and experience could meet your

company’s needs.

HRASES

1. after you have had time to
2. am sure that
3. am interested in filling the
4. am eager to
5. at your convenience
6. can offer your company
7. can meet your needs
8. can be an asset to
9. discuss my qualifications with
10. discuss the position with
11. if you would like to
12. if you are interested
13. look forward to
14. make a valuable contribution
15. scheduling an interview with
16. speaking with you directly
17. to arrange a meeting
18. would be happy to meet with you
19. would like to meet with you
20. would like to talk to you in person

ESPON D T O A JOB A DVERT ISEMENT AND R EQUEST A N

INTE RV IE W

IPS

Pay particular attention to information requested in the advertisement. Be sure to provide it in detail, drawing
attention to your strengths.

AMPLE

ETTER

I am responding to your advertisement in the Doe Post inviting applications for a position in chemical
engineering. I am currently a research chemist for Johnson Chemical Corporation where I enjoy my work, but
I would prefer participating in your research program on new plastics.

I have worked on a number of projects dealing with different polymerization processes and am involved in
researching aeronautical applications of polyethylene products. My interest in plastics began at Doe University,
where I wrote my graduate thesis on early uses of polyethylene.

I am enclosing my resume and look forward to an opportunity for a personal interview.

AMPLE

ETTER

Last week I spoke with Jane Doe about the clinical director position at your facility. We both agreed that the
job matches perfectly with my goals and qualifications.

I spent six years as clinical coordinator in charge of two 26-bed units at the Springfield facility. In that position
I developed two new programs that are now widely used in clinical treatment.

My postgraduate fellowship in clinical research at Springfield University has prepared me to manage the
experimental units at the main clinic. The attached resume will provide more details about my experience and
education.

I am eager to meet with you to discuss how my qualifications could meet your needs.

AMPLE

ETTER

I am writing to you in response to your Internet advertisement requesting applicants for the position of
Technical Writer in Springfield University's archaeology laboratory. I hold bachelor's degrees in archaeology
and English and have three seasons' experience in excavation and lab work, including data entry, artifact
cataloging, and preparations for the various methods of artifact dating. In addition, I wrote the chapter
detailing survey methods for Dr. John Doe's "Final Report on the Centerville Field School Project." This work
involved transcribing the field notes onto Laboratory of Anthropology forms, mapping and recording sites by
section, township, and province, as well as creating a narrative description of the project's survey methods.

The years spent in the English department have prepared me for the challenges of writing for a variety of
readers, and much of my creative writing has been published. Also, under the guidance of Dr. Doe I have
directed my efforts within archaeology toward writing. Archaeology needs writers to make it interesting,
especially in this time of budget cuts and battles over land use.

I believe I would qualify as “proficient” in the use of most of the popular spreadsheet programs and other
relevant computer applications. I have spent several months entering data and crunching numbers in the
service of archaeology.

Please see the attached resume for further details of my qualifications. I will gladly provide references at your
request. I can be reached at 555-5555. I look forward to meeting you in person and discussing my suitability
for this position.

AMPLE

ETTER

I am applying for the teaching position you advertised in The Springfield Herald. As you will notice from my
enclosed resume, I have several years’ experience as an English teacher and I recently earned my MA degree
from Springfield University. During my graduate work I was particularly interested in adult education and did
my thesis research in this area.

During my years of teaching ESL part-time, I have developed instructional materials designed to teach English
as a second language to adults. I have also developed exceptional communication, and problem-solving skills,
as well as computer literacy and a short learning curve with excellent retention, I also have effective
interpersonal skills that give me leadership abilities as well as enable me to work either independently or with
a team. At this time I am seeking a full-time teaching position. I am confident that my qualifications and
experience will benefit your organization and would appreciate the opportunity to schedule an interview with
you at your convenience. I may be reached at 555- 5555. Enclosed is my current resume.

Thank you for your consideration. I look forward to hearing from you soon.

AMPLE

ETTER

In response to your advertisement in the Springfield Herald, I wish to apply for the post of Office Manager.
Prior to the death of my husband last year, we ran a successful carpet cleaning business for 22 years. I ran
the office, supervising two office workers and a cleaning staff of 12.

Although my associate degree in accounting was acquired more than 20 years ago, I have built extensively on
the skills I learned at school, including taking formal classes, several of them related to computer literacy.
These are described in more detail in the attached resume.

I can offer your company a strong work ethic, a wealth of experience, and a willingness to learn. I would be
pleased to discuss the position and my qualifications further when you have had a chance to review my
resume. You can reach me at 555-5555.

TEP

1. Identify the newspaper, magazine, person, or other source from which you learned about the position.
Specify what job you seek and briefly describe your major qualifications for the position.

ENTENC ES

•

I saw your classified advertisement in the Doe News regarding a position as a lab technician. I am confident

that I have the qualities and skills you specified.

•

Mr. Johnson, a business associate, told me about an opening in your company for a construction estimator.

I believe I have the education and work experience you are looking for.

• A

professor in the Communications Department at Doe State University told me that you are looking for a

Public Relations Director and suggested that I send you my resume.

•

I read your ad in the Springfield County Journal requesting “a self-motivated programmer in C, UNIX, and

Windows.”

•

I am submitting my resume in response to your recent advertisement in the Daily News for a civil engineer.

•

I was pleased to see your recent ad in the Doe Street Journal for an account executive because your

specifications appear to perfectly match my qualifications and experience.

•

I am applying for the Research Technician position that you recently advertised in the Doe Post. I am

certain that I have the training and experience you are looking for.

HRASES

1. perfectly match my qualifications
2. according to the advertisement
3. am submitting my resume
4. am applying for
5. am confident that
6. am certain that
7. an ideal candidate for the position of
8. are compatible with
9. as described in
10. as indicated in your job description
11. as advertised in
12. believe I have the training
13. believe that my qualifications
14. caught my attention
15. have the personal qualities and skills
16. hope you will consider
17. in response to your advertisement
18. in answer to your advertisement
19. is the position for which I have been trained
20. looking for an opportunity to
21. position sounds interesting and challenging
22. position interests me because
23. read your ad in
24. regarding the position of
25. the job I have been looking for
26. the notice in last week's edition of
27. the qualifications you are looking for
28. that you advertised in
29. your specifications appear to be

TEP

ENTENC ES

•

Administrative/Office Support

Because of my broad secretarial background in various settings, I feel I would be an asset to your company. I
spent five years working in several different departments at First National Bank of Doe. Skills I developed
there enabled me to progress from bookkeeper to Trust Operations Secretary for the Executive Vice President
of the bank.

• I

have been Dr. John Doe’s executive medical secretary for the past two years. My responsibilities include

transcribing medical records, billing insurance, making appointments, greeting patients, scheduling hospital
tests, and handling correspondence

•

During the past three years I have served as legal secretary for a large San Francisco law firm. I am fluent

in Spanish and am certified by the state as an interpreter.

•

Accounting/Financial

My energy, experience and skill are focused in one direction: maintaining my company's financial records in
impeccable condition and above reproach.

•

I was instrumental in introducing computerized methods into the accounting process at Doe Corporation at

a time when computers were still innovative and regarded with much skepticism. Since then, I have
continually worked to keep the equipment here up to date and operated by competent people.

• A

s proven through several IRS audits, the result of this strict attention to detail and efficient use of

technology has been an accounting system above reproach.

•

I have experience in several areas of international banking.

•

Computer

I have worked as a database programmer and a network supervisor in multi-user environments for the past
two years. I have written a wide variety of database programs dealing with problems such as accounting,
order entry, inventory tracking, marketing analysis and labeling. I am fluent in C, C++, Pascal, Magic PC, and
have experience in the Windows environment. I have also been responsible for maintenance and repair of all
of the company's computers.

•

Engineering

You requested more information about my experience in California. I was on-site engineer on six highway
bridges while working for the Doe Company, and supervised the seismic retrofitting project on the San
Francisco Bay Bridge following the 1989 earthquake. All of this work required adherence to state specifications
and close cooperation with state engineers and inspectors.

•

Hotel/Restaurant Management

I have managed large catering operations for the last 15 years, providing food service for different groups and
tastes, including construction crews, movie extras, weddings and corporate groups. I have the knowledge,
skills, and experience necessary to provide high quality service on time and within budget.

•

Manufacturing Operations Management

During the 15 years I worked for Doe Corporation, I was instrumental in doubling the size of the company and
radically increasing its market share.

•

Research Science

I am well qualified for a position as a research technician because of my experience working with various

research projects. While pursuing my degree at Doe University, I performed many tasks dealing with plant
breeding and genetics. I have experience in generating and maintaining tissue cultures, collecting data,
maintaining experimental viability, and observing and evaluating results.

•

I am familiar with the general techniques required for molecular biological experimentation through my

research experience as a lab technician. In this setting I performed many general molecular manipulation
procedures required in genetic research. I am proficient in DNA extraction, gene cloning, RAPD amplification,
and restriction digest cutting and analysis.

•

Operations Management

During the 15 years I worked for Doe Corporation, I was instrumental in doubling the size of the company and
radically increasing its market share.

•

Public Relations/Advertising

I have worked as a Public Relations Representative with several industries that have had public image
problems, including nuclear power and industrial waste disposal. My public relations campaigns have
demonstrably changed public opinion and perception.

•

Technical

I qualified as an aircraft maintenance technician through on-the-job training during my six years in the
military as an avionics equipment repairman.

HRASES

1. a wide variety of
2. ability to perform at
3. am expert in
4. am fluent in
5. am qualified as a
6. am responsible for
7. am currently supervising the work of
8. among other things, this work involved
9. as a result of my experience in
10. because of my broad background in
11. certified by the state as
12. enabled me to progress from
13. energy, experience, and skills are focused on
14. extensive experience in
15. for the last three years
16. have confidence in my ability to
17. have the knowledge, skills, and experience necessary to
18. have had considerable experience with
19. have been working in the office of
20. have continually pressed for
21. have developed skills in
22. have a broad background in
23. in several different areas
24. introduced improved methods of
25. provided high quality service
26. responsibilities have included
27. skills I have developed there include
28. spent five years working as a
29. that enable me to
30. this position involved
31. was instrumental in
32. work experience includes

33. worked in several different departments at
34. worked in close cooperation with
35. would like to be closely involved in
36. would be an asset to

TEP

3. Explain how your education has prepared you for the position by discussing such things as significant
courses, seminars, professors, presentations, projects, etc.

ENTENC ES

•

Accounting

In a few more weeks, I will complete my accounting degree at Springfield State University. In addition to the
standard accounting courses, I have minored in Spanish. I am fluent in the language and fully prepared to
work with your Spanish-speaking clients.

•

Administrative Support

I am a recent graduate of the Secretarial Science program at Springfield Community College, where I took
courses in Typing, Dictation, Office Machines, WordPerfect, Lotus 123, Technical Writing, and Office
Management.

•

I recently completed an Administrative Assistant certification program at Springfield Community College,

which included proficiency training and testing in WordPerfect and other word processing programs.

•

Advertising

I have prepared myself for a career in advertising by attending Springfield State, where I received a
bachelor’s degree in Business Administration with an emphasis in International Business.

•

Computer

I plan to graduate with a bachelor’s degree in Computer Science in December of this year. I have
programming experience in UNIX, Windows, Pascal, C, and C++ programming.

•

I am currently studying Computer Science at Doe where I have become proficient in the C programming

language and use of the UNIX operating system. Projects I have written include a 32-bit operating system,
data base, graphics system, data management system and many other programs. Most of these projects were
written under the UNIX operating system. I have also taught myself how to program in the Windows operating
system.

•

Construction Management

I took a degree in Construction Management from Springfield State University five years ago, and am still
happy with the high quality of training I received there. I know many people like to emphasize experience and
poke fun at "theory," but I have frequently found myself ahead of my peers who did not seek degrees, ,
especially when it comes to understanding and using the new technology that seems to be flooding the
industry.

•

Engineering

My degree in Mechanical Engineering from Springfield University has prepared me for the kind of
communications work you described in your advertisement. I took several courses in communication systems
and participated in the design of a new system during my internship with NASA.

•

My expected degree from Springfield State University is designed to provide a cutting-edge background in

Engineering. I have taken courses in instrumentation and have studied systems for reducing noise and
vibration of components. I have designed and built both high and low pass filters, and have hands-on
experience with accelerometers.

•

I just received my B.S. in Chemical Engineering from Springfield State University, and my education has

provided me with the knowledge necessary to deal with all levels of complexity associated with polymers.

•

I am a recent graduate of Springfield State University, and during my two years there as an Electrical

Engineering student, I was frequently on the Dean's List for academic achievement.

•

Hotel/Restaurant Management

I received my degree in Restaurant and Hotel Management at Doe University in 1988.

•

Legal

I completed my law degree at the University of Springfield, graduating in the top 25 percent of my class. My
area of expertise, by training and experience, is in riparian rights.

•

Operations Management

My Doe University BSME and MBA degrees make me a strong candidate for consideration in a variety of
operations management positions.

•

I will complete my MBA at Springfield State University in a few more weeks, and am eager to apply the

skills I have acquired from one of the finest programs in the country.

•

Research Science

I am currently a senior at Doe, where I maintain a 3.7 GPA. I will graduate with a Bachelor of Science degree
in Human Biology and a minor in Microbiology in April. Much of my experience with genetic research comes
from working with DNA cloning and DNA restriction digest cutting and analysis. I intend to become a research
scientist.

•

The microbiology program at Springfield State University has taught me valuable skills such as research and

investigative methods, lab skills, data processing, verification techniques, instrumentation, and graphing and
reporting results.

•

While earning my degrees from Doe University in Human Biology and Molecular Biology, I have learned the

essential components and techniques of research. I have also gained laboratory experience in chemistry and
molecular biology. I am confident that I am now on the path that will allow me to realize my career goals.

•

Sales

I have prepared myself for a position in medical sales by completing an undergraduate degree in biology at
Springfield State College with a minor in Communications.

HRASES

1. a bachelor's degree in
2. am fully prepared to work with
3. am a recent graduate of
4. am fluent in
5. carried a minor in
6. currently a senior at
7. currently studying at
8. deal with all levels of

9. eager to apply the skills I have acquired
10. education has provided me with
11. expect to receive my degree within
12. for a position in
13. fully prepared to work with
14. has prepared me to
15. has taught me valuable skills
16. have the ability to
17. have designed and built
18. have learned the essential techniques of
19. have had experience in
20. have hands-on experience with
21. have prepared myself for a career in
22. have become proficient at
23. have received training in
24. have worked with
25. in the top 10 percent of my class
26. maintained a GPA of
27. obtained a thorough grounding in
28. one of the finest programs in the country
29. papers I have written include
30. participated in the
31. plan to graduate with
32. projects I have designed include
33. received a degree in
34. received a thorough grounding in
35. taught myself how to
36. took part in the
37. completed a degree in
38. took courses in
39. understand the use of
40. will complete my degree in

TEP

4. Discuss other qualifications relevant to the position.

ENTENC ES

•

I also meet your specifications for a "computer literate person." This ability has been acquired through

certification programs and on-the-job experience.

•

I am a hard worker, a quick learner, and an enthusiastic problem solver with experience in translating

requests into working programs.

•

I speak, read, and write Japanese fluently. Additionally, I am familiar with the culture because I lived in

Japan for two years.

•

Along with my experience in the field, I am also active in the community. I feel that people involved in real

estate should be informed about local issues and be sensitive to community feeling.

•

I will provide references if our discussions develop further.

•

I am willing to both relocate and travel, according to the company’s needs.

•

Much of my employment has been overseas.

•

I will be happy to provide references at your request.

•

I am interested in a position that offers long-term stability in one area.

HRASES

1. a great supporter of
2. able to speak, read, and write in
3. active in the community
4. along with my experience in
5. always been a quick learner
6. am willing to relocate
7. am familiar with your company's
8. am interested in a position that offers
9. an enthusiastic problem-solver
10. enjoy participating in
11. familiar with the culture of
12. familiar with your company's procedures
13. former intern with
14. have worked as a volunteer for
15. have an abiding interest in
16. have learned to
17. have followed the growth of your company
18. interested in a position that offers
19. is a longtime hobby of mine
20. meet your specifications for
21. on-the-job experience in
22. received an award for
23. social and business contacts offer
24. that offers long-term stability
25. wide experience in the field of
26. will provide references
27. will travel as necessary
28. willing to relocate
29. with experience in
30. with volunteer experience at

TEP

5. Refer to your enclosed or attached resume and the kind of information that can be found there.

ENTENC ES

•

My attached resume provides details of my experience.

• I have attached a copy of my resume describing my skills and accomplishments.

•

My credentials are summarized in the enclosed resume. I will be happy to provide additional information

and references as necessary.

•

I will provide references.

•

I will be happy to provide references.

•

My qualifications for this position are detailed in my enclosed resume.

• Please refer to my enclosed resume for further details.

HRASES

1. a strong background in
2. am interested in a position in
3. are detailed in my resume
4. as they relate to your requirements
5. at your request
6. credentials are summarized in
7. describing my skills and accomplishments
8. highlights some of my achievements
9. in the attached resume
10. list of credentials
11. plus extensive experience in
12. provides details of my experience
13. qualifications for this position
14. my resume is enclosed
15. the enclosed copy of my resume
16. the attached copy of my resume
17. will provide additional information
18. will provide additional references

TEP

6. Solicit an interview and provide information about how and when you can be contacted.

ENTENC ES

•

If you are interested in what I have to offer your company, please give me a call at 555-5555, and I'll be

happy to meet with you.

•

I look forward to having a personal meeting with you after you have had time to consider my resume.

•

I am eager to discuss my qualifications with you in relation to the needs of Doe Corporation. I will call your

office in a few days to follow up.

•

I am interested in filling the Laboratory Technician position you advertised and feel I can be an asset to

your organization. I will call you next week to answer any questions you may have and arrange a time for a
meeting.

•

I believe I can make a valuable contribution to your company and would like to set up a meeting to discuss

the position in more detail.

•

I look forward to speaking with you in person.

HRASES

1. a personal meeting with you
2. after you have had time to
3. after reading my resume
4. am interested in filling the
5. am eager to discuss
6. am available to meet at
7. at your convenience
8. can make a valuable contribution
9. can be an asset to
10. can reach me at
11. discuss in more detail
12. discuss my skills and your needs
13. discuss my qualifications with
14. education and experience can meet your needs
15. for the position of
16. look forward to
17. meet your company's needs
18. schedule an interview with
19. set up a meeting
20. speak with you directly
21. to arrange an interview with
22. to meeting with you
23. to offer your company
24. will be happy to meet with you
25. would be happy to meet with you

SE NET WORK ING IN A JO B SEA RC H

IPS

Networking is a strategy by which you develop many friendships and associations that may be useful when
you or they search for a job or other opportunities. In order for it to work for you, you need to provide the
people in your network with sufficient information for them to know whether a particular opportunity meets
your needs and desires. This letter should accomplish at least that much.

AMPLE

ETTER

I appreciated the opportunity to get acquainted with you at the spring linguistics conference in Springfield.
Thank you for sending me a copy of your recent paper.

Recent financial problems in our state are resulting in the board of regents' elimination of programs they
consider to be too costly. It appears that our department will be severely affected, so I am looking for another
position in linguistic theory. I have a good publication record in phonology and can teach both graduate and
undergraduate classes in phonology and general linguistics. During the past five years I have chaired seven
doctoral and ten master's committees. I believe I can make a valuable contribution to any linguistics program.

I am enclosing a copy of my resume for your information. If you become aware of any positions for which I
may apply, I would sincerely appreciate a note, call, or e-mail message.

AMPLE

ETTER

My name is John Doe, and we met in Eric Johnson' office last January. At that time you mentioned that you
worked in the legal department at Springfield Associates. I am an attorney at Doe & Doe in Centerville, and
am planning to make a change. Most of my legal experience is in banking and finance, but I would like to
branch out into environmental law.

I graduated from Centerville University College of Law and was the case notes editor of the Law Journal. I
took three courses in environmental law, and did my clerkship with a law firm specializing in environmental
issues. Would you mind giving me suggestions about who I could contact in Springfield? I am tied to the
general area of Springfield or Centerville for the present as my wife is completing her degree in business. If
you run across anything interesting, I would greatly appreciate a call at 555-5555.

AMPLE

ETTER

It was a pleasure to see you at the Arts in Industry conference in Springfield last August. You may recall I was
considering changing positions then. Well, as of November 1, I am a free agent. My search for a good position
in graphic design is fully under way.

For the last four years I have managed the art department at Doe's here in Springfield, but that department
received severe cuts under the new ownership. Most of my experience has been in retail print advertising, but
my degree is oriented toward events and promotions in many media, including television.

I would certainly appreciate any leads you might be able to provide me with in this search. I do have the
advantage of being flexible and mobile, within reason. I would appreciate it if you could briefly review my
enclosed resume. Do not hesitate to send something my way that you find worthwhile. If anything comes up,
please give me a ring at 555-5555. It will be good to talk to you again.

AMPLE

ETTER

You were kind enough to praise my presentation on Food Safety at the Public Health Conference in Springfield
last June. I particularly appreciated the suggestions you made about the overhead slides I was using.

After six years of working in public health education for the Springfield Health Department, I will be moving to
Centerville some time within the next few months. I would like to find a similar position there. I particularly
enjoy teaching and would like to continue working directly with the public, rather than in a laboratory.

You are so much better acquainted with Centerville than I am, and I hope you would not mind letting me
know if any suitable opportunities arise. My number is 555-5555. I would be happy to send you a copy of my
resume to give you a better idea of my qualifications and experience.

TEP

1. Recall your association with the person you are addressing.

ENTENC ES

•

It was good to see you yesterday at the club lunch.

•

It has been quite some time since I last saw you, and I hope this letter finds you and your family well and

prosperous.

•

I am glad that the job lead I gave you last year turned out well. And now I find myself turning to you for

similar support.

I enjoyed your Christmas letter very much. You seem to be doing well.

•

My name is Tom Smith. We met last fall at the professional conference in Las Vegas and were seated next

to each other at the banquet. I enjoyed discussing the keynote speaker's ideas with you.

HRASES

1. are members of the same
2. enjoyed conversing with
3. enjoyed your letter
4. enjoyed your presentation at
5. has been quite some time
6. haven't talked in a while
7. hope this finds you and your family well
8. may recall our conversation at
9. met you last fall at
10. met briefly at
11. met a couple of months ago
12. remind you of our meeting with
13. sat next to you at the
14. served together on
15. since I saw you last
16. thank you for sending me the
17. thoroughly enjoyed our discussion on
18. was good to see you at
19. were introduced by
20. were seated next to each other at

TEP

2. State that you are in the job market and identify by industry and position title the kind of job you hope to
find.

ENTENC ES

•

I appreciate your kind offer to keep an eye out for job openings in heavy construction equipment sales and

service.

•

As you well know, I have loved working at Doe Manufacturing. But shortly after our boss died last month,

his family suddenly announced that they were shutting down the business and selling out. So now I'm
searching for a new position as a Plant Engineer.

•

I will complete my formal schooling in May and hope to find a position in public relations with one of the

local law enforcement agencies.

•

As I told you at Christmas, my current position is temporary, and I am getting my job search underway

early.

•

I am in the process of making a career change, and would like to enlist your help in watching for promising

leads. I am looking for a position as a systems analyst.

•

Because of the recent downsizing of the industry, I am now in the job market. My area of specialization is

chemical engineering, with an emphasis in composites.

HRASES

1. am watching for promising leads
2. am looking for a position in
3. am planning to
4. am seriously considering
5. appreciate your kind offer to
6. area of specialization is
7. because of recent down-sizing
8. beginning to put some "feelers" out
9. current position is
10. getting my job search underway
11. have decided a career change is due
12. hope to find
13. if you would keep an eye out
14. if you would keep your ear to the ground
15. in transition
16. in the process of
17. in the job market
18. in my area of
19. keep me in mind
20. looking for job openings in
21. making a career change
22. position is temporary
23. recently reentered the job market
24. would like to be closely involved in
25. would like to enlist your help in

26. would like to find a position in

TEP

3. If you do not have an established relationship, skip steps 1 and 2. Summarize briefly your major
qualifications or areas of expertise by describing your education and/or experience.

ENTENC ES

•

Accounting

In a few weeks I will complete my degree in accounting at Doe State University. In addition to the standard
accounting courses, I have a minor in Spanish. I am fluent in the language and prepared to work with
Spanish-speaking clients.

•

Administrative/Office Support

I am a recent graduate of the Secretarial Science program at Springfield Community College where I took
courses in typing, dictation, office machines, WordPerfect, Lotus 123, technical writing, and office
management.

•

I am currently working as a secretary/receptionist in a busy medical office, but am eager to find

opportunities for advancement not available to me in this position.

•

Computer

I am currently finishing my program in Computer Science at Doe State University, where I program in C
programming language and use the UNIX operating system. Projects I have written using C include a 32-bit
operating system, data base, data management system, and many other programs. Most of these projects
were written for the UNIX operating system. I have also taught myself how to program in the Windows
operating system.

•

Construction Management

I received a Construction Management degree from Doe State University five years ago.

•

Engineering

I received my degree in Mechanical Engineering from the Doe State University. I took several courses in
communication systems and participated in the design of a new system during my internship with NASA.

•

I obtained my degree in Engineering from Doe State University, and have 15 years of experience in highway

engineering.

•

Hotel/Restaurant Management

I obtained my degree in Restaurant and Hotel Management from Doe State University in 1993.

•

Legal

I received my law degree from Doe State University, graduating in the top 25 percent of my class. My area of
expertise, by training and experience, is in riparian rights.

•

Operations Management

My Doe State University BSME and MBA degrees qualify me for a variety of operations management positions.

•

I will complete my MBA at Doe State University in a few weeks and will be looking for a position in

operations management.

•

Research Science

I am currently a laboratory technician at Doe State University. Much of my experience with genetic research
comes from working with DNA cloning and DNA restriction digest cutting and analysis. I feel I have become an
excellent research scientist during the last five years.

•

Operations Management

My MBA is in Management Information Systems, and I have administrative experience in computer systems
management.

•

Since earning a Harvard MBA, I have advanced rapidly through a succession of financial positions, including

controller, regional controller, and Vice President of Finance and Administration. I can provide documentation
that demonstrates how my leadership and management skills have measurably contributed to the growth and
credibility of the companies I have served.

•

Sales

I have been involved in construction equipment sales now for 15 years, and enjoy the work very much. I have
good contacts among local contractors, and have frequently been voted Top Salesperson of the Year.

•

I prepared myself for a position in medical equipment sales by completing an undergraduate degree in

biology at Springfield State College with a minor in Communications. I have advanced steadily in
responsibilities and promotions while working in my present position.

HRASES

1. am fluent in
2. am currently working as a
3. am finishing up my program in
4. am fully prepared to
5. am seeking a position in
6. area of expertise is
7. carrying a minor in
8. during an internship with
9. education has provided me with
10. has prepared me for
11. have a broad background in
12. have become proficient at
13. have designed and built
14. have continually pressed for
15. have three years of experience in
16. have frequently been
17. have been involved in
18. have prepared further by
19. have experience in
20. have advanced steadily in
21. have had considerable experience with
22. in my present position
23. introduced improved methods of
24. leadership and management skills
25. my degree is in
26. one of the finest programs in the country
27. participated in the
28. received high quality training in
29. received a thorough grounding in
30. received my degree from
31. recently graduated from
32. responsibilities have included

33. since completing my degree
34. spent five years working as a
35. taught myself how to
36. took courses in

TEP

4. Make reference to your attached or enclosed resume as a source of additional information (Do not attach a
resume unless you have an established relationship with the reader or have been requested to send one).

ENTENC ES

•

The attached resume provides comprehensive coverage of my educational background and work

experience.

•

I've enclosed a copy of my resume to provide you with details of my experience and expertise in case you

learn of a suitable position.

•

My current resume is attached and, as you can see, my skills are not limited to just one business area.

•

Will you please take a few minutes to read through my resume? I trust your judgment in these matters, and

if you have any suggestions about how I can improve it, I will be pleased to listen.

HRASES

1. a strong background in
2. am interested in a position in
3. are detailed in my resume
4. attached resume provides
5. copy of my resume
6. credentials are summarized in
7. describing my skills and accomplishments
8. educational background
9. enclosed a copy of my resume
10. extensive experience in
11. have the details of my experience
12. highlight some of my achievements
13. if you have any suggestions
14. in the attached resume
15. list of credentials
16. please take a few minutes to read
17. plus extensive experience in
18. provides details of my experience
19. references are readily available
20. resume is attached
21. the enclosed copy of my resume
22. the attached copy of my resume
23. would appreciate your comments

TEP

5. Identify any specific job parameters or requirements you have, such as salary, location, industry type, and
health benefits.

ENTENC ES

•

I am not yet to the panic stage of "go anywhere/do anything." I have come to enjoy the West, and I would

like to stay in the intermountain region. I am also interested in staying very close to my 90-100K annual
salary.

•

I would like to stay in the oil business, but can also be happy working in hazardous waste disposal. I trained

in that area, and my first job provided a great deal of experience.

•

My target position is an upper management job in operations or the financial area of a young, growing

company.

•

Since receiving an attractive severance package from the Doe Corporation, I am interested in the possibility

of stock options, but that is not an absolute requirement.

•

As I am not married, enjoy traveling, and don't have any geographic preference, I am willing to be posted

to any area.

•

My only condition is provision for spousal employment, either with the firm or another organization, at her

current salary and level of responsibility.

HRASES

1. am interested in
2. close to my current salary
3. enjoy the West
4. enjoy traveling
5. have no geographic preference
6. in this specific area
7. in a young, growing company
8. initially trained in that area
9. not an absolute requirement
10. only condition is
11. prefer the Northeast
12. similar level of responsibility
13. spouse's employment
14. target position is
15. very versatile in
16. would like to stay in
17. would like to stay very close to
18. would like to stay within
19. wouldn't say “no” to
20. certainly would not refuse a position in

TEP

6. Solicit help in watching for job situations and express appreciation.

ENTENC ES

•

I would like to send you a copy of my resume, if you have no objections.

•

Of course, I would sincerely appreciate your keeping “an ear to the ground” for job leads.

•

Would you mind if I send you a copy of my resume?

•

I would appreciate it very much if you could make me aware of any situations that come to your attention.

•

Any leads would be of great assistance to me.

•

Any assistance or advice you can give would be greatly appreciated.

•

If you could watch for positions in my area of expertise, I would greatly appreciate it.

•

If you happen to see any interesting leads, I would appreciate it if you would pass them along

HRASES

1. any help you can give me
2. appreciate any advice or assistance
3. could let me know
4. could use your help
5. for your assistance
6. for job leads
7. if you know of a position
8. if you hear of anything in my area
9. if you are able to
10. if you happen to see
11. if you are aware of any
12. if any situations come to mind
13. keep “an ear to the ground”
14. keep me in mind
15. keep an eye out
16. passing them along to me
17. seems to be in my area of expertise
18. that come to your attention
19. watch out for
20. would be of great assistance
21. would appreciate referrals
22. would be grateful for
23. would appreciate your

RITE A LETTER IN A JO B S EARC H

IPS

Unsolicited applications are typically ignored by the people to whom they are sent, but occasionally they are
successful. Plan on a mass mailing campaign to a highly targeted group and expect a very low rate of return.

AMPLE

ETTER

I am interested in a position as a technical writer and editor for Doe Electronics. I hope my enclosed resume
will be of interest to you.

I graduated from Doe University in 1992 with a major in English and a minor in Electrical Engineering, an
admittedly unlikely combination. Still, it has served me well. I have been able to bridge the communications
gap between technicians and the general public, not only in writing readable manuals, but also in writing
successful advertising copy. I hope to hear from you after you have had a chance to review my resume.

AMPLE

ETTER

Although you may have a fully staffed sales force at Doe Pharmaceuticals, I believe that my background will
interest you. After completing an undergraduate degree in chemistry at Springfield University, I worked in the
lab at Springfield Hospital, having frequent contact with staff physicians. Later I worked for Johnson
Pharmaceuticals in Research and Development, which gave me a solid background in drug interaction and
chemical composition.

In addition, my position as President of the Springfield Chamber of Commerce has allowed me to use my
leadership and sales abilities. Please take a careful look at my resume. I know I could be an asset to your
company. Call me at 555-5555, if you would like to know more.

AMPLE

ETTER

I am interested in being considered for a position in sales and marketing management. Your recent
partnership with Doe Corporation brings unlimited opportunities for the new millennium. I would like to help
you capitalize on those opportunities by effectively leading a sales force to increase your revenues. As a
seasoned sales professional with an extensive understanding of the communications and PC markets and a
track record of success, I offer you the following:

- Ten years in telecommunications; four years in wireless

- Excellent sales and marketing skills

- Superior oral and written skills

- Refined interpersonal skills

- Public speaking and effective motivational skills for large audiences

- Sales management experience both in the field and at the corporate level

- Technical skills, including PC hardware and software, Internet, and e-mail

- Enthusiasm, loyalty, integrity, motivation, and good judgment

My future is filled with optimism and a sincere desire to prosper. I propose to share my wealth of knowledge
and experience as your next sales manager as Doe prepares for explosive growth. I can relocate almost
immediately.

Thank you for your time and consideration. I will contact you shortly to discuss this opportunity in greater
depth.

AMPLE

ETTER

Dear (name):

My purpose in writing is to apply for the marketing position that Doe Medical Supply posted on its web site.
John Doe, in your sales department, also encouraged me to apply.

Your list of desired qualifications includes a background in foreign language to work with Doe's international
clientele. I speak fluent Spanish and German, two of your prime markets. In addition, working at City
Pharmaceutical over the last three years has given me valuable experience in the medical supply industry. I
am ready to further develop my marketing skills at Doe Medical Supply.

I look forward to an opportunity to discuss this marketing position. I will contact your office next week to set
up a convenient time for an interview. Thank you for your time and consideration.

Sincerely,

(four single space returns)

Jane Doe

(Don’t forget to personally sign your letter)

TEP

1. Be direct and provocative in the opening statement, but also make sure that the purpose of the letter is
clear by identifying the position you are seeking.

ENTENC ES

•

Are you currently in need of a financial officer with excellent credentials?

•

I am seeking employment in the upper management of a small corporation.

•

After serving as Vice President of Operations of Doe Motor Company for the past four years, I am looking

for a senior management position in a medium-sized manufacturing firm.

•

As you can see from my enclosed resume, I have directed public relations campaigns for some of

Springfield's most prestigious firms.

•

My wife recently accepted a job offer from a San Francisco law firm, so we will be moving to the Bay Area in

the next few weeks. I am looking for a position in technical writing and editing in which I can take advantage
of my 10 years of experience.

•

I am inquiring about technical writing and editing employment opportunities in your company.

•

Although you are not currently advertising for civil engineers, I think you might be interested in my unique

qualifications and abilities in seismic retrofitting.

•

I am very happy and successful in my present position in public relations at Doe Air Force Base, but as you

have no doubt heard, the base is scheduled to close.

HRASES

1. although you are not currently advertising for
2. am very interested in
3. am looking for a position in
4. am looking for
5. am thoroughly impressed with your
6. am currently searching for
7. can use my experience
8. enclosed resume will
9. experience in the field of
10. have no doubt heard that
11. in a small corporation
12. in upper management
13. in my present position
14. inquiring about employment opportunities
15. present position provides
16. seek a responsible position in
17. seek employment in
18. use my skills and experience
19. use my training
20. wish to work with
21. might be interested in
22. would be of interest to you

TEP

2. Briefly summarize your major qualifications and accomplishments by discussing your education and/or
experience.

ENTENC ES

•

Accounting

Three weeks from now I will complete my degree in accounting from Springfield State University. In addition
to the standard accountancy course, I have further prepared myself by completing a minor in Spanish. I am
fluent in the language and am fully prepared to work with Spanish-speaking clients.

•

Administrative/Office Support

I am a recent graduate of the Secretarial Science program at Doe Community College, where I took courses in
typing, dictation, office machines, WordPerfect, Lotus 123, technical writing, and office management.

•

I am currently working as a secretary/receptionist in a busy medical office, but am eager to find additional

challenges and opportunities for advancement.

•

Computer

I am currently finishing my program in Computer Science at Doe State University, where I am fluent in the C
programming language and the use of the UNIX operating system. Projects I have written using C include a
32-bit operating system, data base, graphics system, and data management system. Most of these projects
were written under the UNIX operating system. I have also taught myself how to program in the Windows
operating system.

•

Construction Management

I received a degree in Construction Management from Doe State University five years ago, and I am happy
with the quality of training I received. I have frequently found myself ahead of my peers who do not have
degrees, especially when it comes to understanding and using the new industry technology.

•

Engineering

My degree in Mechanical Engineering from the University of Springfield has thoroughly prepared me for the
kind of communications work you described in your advertisement. I took several courses in communication
systems, and I participated in the design of a new system during my internship with NASA.

•

I obtained my degree in Engineering from Springfield State University, and now have 15 years of experience

in highway engineering.

•

Hotel/Restaurant Management

I received my degree in Restaurant and Hotel Management from Doe State University in 1992, obtaining a
thorough grounding in the industry from one of the finest programs in the country.

•

Legal

I received my law degree at the University of Springfield, graduating in the top 25percent of my class. My
area of expertise is in riparian rights.

•

Operations Management

My Doe University BSME and MBA degrees qualify me for a variety of operations management positions.

•

I will complete my MBA at Springfield State University in a few more weeks.

•

Research Science

•

Sales

I prepared myself for a position in medical equipment sales by completing an undergraduate degree in biology
at Doe State College, with a minor in communications. I have advanced steadily while working for Springfield
Medical.

•

Operations Management

My MBA is in Management Information Systems, and I have administrative experience in computer systems
management as well.

•

Since earning an MBA at Springfield University, I have advanced rapidly through a succession of financial

positions, including controller, regional controller, and Vice President of Finance and Administration. My

leadership and management skills have materially contributed to the growth and credibility of the companies I
have served. At Doe Corporation, I reduced operating expenses by more than $800,000 annually.

•

Sales

I have been involved in construction equipment sales for 15 years and enjoy the work very much. I know the
industry, have good contacts among local contractors, and have frequently been honored as top salesperson
of the year. Each year I have increased my sales by more than 20 percent over the previous year.

HRASES

TEP

3. Refer to your attached resume and the kind of information that can be found there.

ENTENC ES

•

My attached resume provides details of my experience.

•

A copy of my resume describing my skills and accomplishments is attached.

•

My credentials are summarized in the attached resume. I will be happy to provide additional information

and references as necessary.

•

I will provide references if needed.

•

Much of my employment has been overseas.

•

I will be happy to provide references at your request.

•

I am interested in a position that offers long-term stability in one area.

•

My qualifications for this position are detailed in my resume.

HRASES

1. are detailed in my resume
2. at your request
3. attached resume provides
4. copy of my resume
5. credentials are summarized in
6. describing my skills and accomplishments
7. employment has been overseas
8. highlight some of my achievements
9. in the attached resume
10. interested in a position in
11. list of credentials
12. long-term stability in one area
13. plus extensive experience in
14. happy to provide additional information
15. provides full details of my experience
16. qualifications for this position
17. relate to your requirements
18. resume is attached
19. strong background in
20. travel as necessary
21. will provide additional references
22. willing to relocate

TEP

4. Close with a reiteration of your opening assertion and a specific request for action or contact.

ENTENC ES

•

If you currently have need for a person with my qualifications, I would appreciate an opportunity to speak

with you in person.

•

I have enclosed my resume for your perusal. If you have questions concerning my qualifications and

experience, please contact me at 555-5555.

•

I hope you will take a moment to run through my resume and think about your current and future staffing

needs. I can be reached by phone at 555-5555, and my fax machine (555-1111) is on both day and night.

•

I have enclosed a self-addressed and stamped post card for your convenience. You can also reach me by

phone or by fax.

•

If I can provide you with more information or answer any questions, please call me at 555-5555.

HRASES

1. a personal meeting with you
2. after considering my resume
3. after reading my resume
4. am eager to discuss
5. answer any questions
6. arrange an appointment
7. at your convenience
8. can make a valuable contribution
9. can make an immediate contribution
10. can be an asset to
11. can reach me at
12. current and future staffing needs
13. discuss my qualifications with
14. discuss my skills and your needs
15. discuss in more detail
16. do not hesitate to call
17. enclosed a self-addressed and stamped
18. explains my qualifications further
19. have enclosed my resume
20. hope you will take a moment to
21. if you have any questions
22. if you currently have a need for
23. opportunity to speak with you
24. a person with my qualifications
25. please contact me if
26. provide you with more information
27. schedule a meeting with
28. set up a meeting
29. speak with you directly
30. to offer your company
31. will call your office next week
32. would be happy to meet with you

WRITE A COVER LETTER TO INTRODUCE A
RESUME

IPS

This letter should state directly that you are applying for a specific position. After the introduction, the body of
the letter should focus on your qualifications that best match the requirements for the position. Use
statements noting your accomplishments whenever possible.

AMPLE

ETTER

Dear Mr. Doe,

I am responding to your ad in the Thursday Tribune for a marketing director.

I have had 10 years of experience in marketing, and am currently employed as the director of Stevens
Marketing, a niche specialist with 40 employees. I have had extensive experience in writing ad copy, a skill
that you specified in your advertisement. I am now in a position to take on greater responsibilities.

I have followed the growth of Doe Incorporated, and I would appreciate being associated with such a fine
organization.

Please review my enclosed resume. I will contact your office next week in the hope of making an appointment
to discuss a position with Doe Incorporated.

Sincerely,

AMPLE

ETTER

Thank you for faxing me the job description for the Springfield City auditor position. I am enclosing a brief
resume outlining my experience in both business and city planning.

I have had significant experience with budgets at the state level and understand both state and federal
regulations. I have good communication skills and can work well with the public. I believe I can make a
significant contribution to the efficiency and security of the city's financial dealings. I look forward to your
response.

AMPLE

ETTER

I am applying for the technical writing position that your firm advertised in the local newspaper and have
attached my resume. I have been writing for over 10 years in both contract and salaried positions in the
computer industry. Writing has always brought me great satisfaction. I look forward to an opportunity to meet
with you to introduce myself and discuss my qualifications.

AMPLE

ETTER

I am submitting my resume for consideration for the position of High-Rise Operations Manager, as advertised
on the Doe Employment Hotline. My experience on the Springfield Tower crew has taught me the proper
balance of respect and efficiency necessary for operating repair and cleaning equipment 50 or 60 stories
above the earth. I am looking forward to meeting with you to discuss my potential leadership of your high-rise
crew. I will follow up this letter with a telephone call within the week.

AMPLE

ETTER

I appreciated the time you spent on the phone with me earlier today discussing the zookeeper position.
Enclosed is a copy of my current resume, which you requested. I have always enjoyed working with animals,
and although my formal education does not entirely reflect this interest, I spent all my summers throughout
high school and college working for veterinary surgeons. I worked for four years in an urban, small animal
practice, and three years on a large dairy farm. I am eager and quick to learn and, once I have been shown
what to do, can work without supervision.

Thank you again for agreeing to look at my resume. I look forward to meeting you.

AMPLE

ETTER

A friend who works at the Springfield branch told me that you are seeking to fill the position of Consumer
Loan Processing Manager. As my enclosed resume indicates, I have had considerable experience in processing
a variety of consumer and real estate loans.

In my previous position, I processed and documented appraisals, titles, flood certifications and insurance
after, of course, verifying each client's income. I have been involved in numerous real estate and consumer
loans, and often resolved credit issues that could have been potential deal breakers. In the process, I have
developed substantial telephone and interpersonal skills and am now proficient in closing successful
transactions with satisfied customers.

To stay current in my field, I have become proficient in using the Internet and email to process and send
various loan-related transfers and attachments. Of necessity, I have developed a typing speed that exceeds
80 wpm. As would be expected, I have excellent PC skills and can operate Word and Excel. In the past year, I
have also created several motivational Power Point Presentations for our team members.

My current expertise and future potential should help me stand out as the candidate who could most
adequately fill the position that is now open in your loan department. I am confident that I can be a valuable
asset to XYZ Bank Corporation as the Consumer Loan Processing Manager.

I would appreciate the opportunity to meet with you to discuss my qualifications and experience. If agreeable
to you, have your secretary call me at 555-5555 and we can set up an interview at your earliest convenience.

AMPLE

ETTER

I am writing in response to last Sunday's ad for the Regional Sales Manager position in your Account
Development Group. As this position involves increasing your classified ad clientele by improving sales
presentations, I believe that I am the "dynamic person" with the "recent experience" you are looking for.

As a Sales Associate for a modest newspaper organization in Denver, I developed and maintained client
relationships for five successful years. During that time, the newspaper enjoyed a large volume of repeat
business involving accounts of all sizes. In this position I was able to develop excellent sales presentation
skills, and found the challenge of winning the trust and business of new clients an especially rewarding
experience.

More recently, as Assistant Sales Manager in a somewhat larger organization, I helped to bolster the low profit
margin by streamlining and updating the company's sales presentations. After they implemented an employee
development seminar based on my guidelines, account sales increased substantially, leading to a new
customer increase of 21 percent. In the following fiscal year, this new clientele generated more than $150,000
in additional revenue.

I believe my ample experience, innovative ideas, and effective interpersonal skills would make me a desirable
addition to the Newspaper Enterprise Company. I would welcome the opportunity to help Newspaper
Enterprise Company achieve its full potential.

I would appreciate the opportunity to talk with you in person concerning the advertised position. I am
available for an interview any weekday morning. If you are agreeable, please have your secretary call me and
we can set up an appointment. I have enclosed my current resume and will be happy to supply you with two
letters of recommendation as well.

AMPLE

ETTER

My friend, Jane Doe, who is a teller in your Springfield branch, told me that you are looking for a Consumer
Loan Processing Specialist. As my enclosed resume shows, I have had considerable experience in processing
real estate and consumer loans.

With my previous employers, I have requested and handled all aspects of processing and documenting
appraisals, titles, flood certifications and insurance as well as verifying income. Because of my well-developed
human relations and communications abilities, I have successfully processed many real estate and consumer
loans and successfully resolved a variety of loan problems. My customer service and detail orientation skills
will enable me to meet the customer’s needs at XYZ Bank Corporation as well. In addition, my typing speed is
over 60 wpm with 99 percent accuracy. I have excellent PC skills and can operate Word and Excel.

I would like to talk with you about my loan processing experiences and describe how I can assist XYZ Bank
Corporation with their consumer and real estate loans.

Please call me at 555-5555 so we can plan a time to talk about the position. I will call your office in a few days
if I have not heard from you by then.

AMPLE

ETTER

The purpose of my letter is to let you know of my strong interest in the Project Manager position that you
advertised in the San Jose Mercury News on Sunday.

As you can see from my enclosed resume, my experience and qualifications closely match the advertised
requirements. I feel my outstanding work experience and excellent educational credentials qualify me for the
position. At a previous employer, I accomplished the following:

* Created, developed and implemented a new project tracking system that reduced work load by 23 percent,
saving more than $145,000 in operating expenses.

* Reduced expenses by $278,000 in six months by modifying the manufacturing process, which also
significantly improved employee productivity.

Five years ago, I received my MBA from Duke University, Magna Cum Laude with a 3.96/4.0 GPA. I was
recognized as being first in the graduating class.

I would very much appreciate talking with you about how I can assist you in improving your operations and
reducing expenses. I will call you in a few days to follow-up and answer any questions you may have.

AMPLE

ETTER

I would like to be considered for the Senior Treasury Analyst position that you are advertising in the Cincinnati
Herald. If you look over my enclosed resume, you will see that I have earned an MBA as well as a CPA. I

believe this training, coupled with 10 years of experience in accounting and finance, fully qualifies me to fill
this position.

I have worked in several large banking organizations where I have conducted various independent financial
analysis projects. I am proficient in using GAAP and Excel, and have developed excellent organizational skills
as well. For example, in my last position I modified several procedures, which significantly reduced the
analysis time previously spent on company projects. Within eight months, this enabled my employer to save
over $200,000 in operating expenses. I was subsequently named “Employee of the Year” and received a
$5,000 bonus check at the annual banquet.

I would like to discuss my qualifications with you in person because I believe I can assist ABC Bank in
reaching its analysis objectives. I will call next week to see if I can set up an interview with you at your
convenience.

AMPLE

ETTER

I saw your ad for an experienced sewing machine operator in the Springfield Times and would like to be
considered for this position.

I have enjoyed sewing for family and friends for many years. Three years ago, I entered the workforce and
joined the sewing team at Durable Luggage Company. My experience on the Juki Industrial machine includes
sewing all sizes of luggage together, vinyl as well as canvas.

I have also gained experience sewing vinyl and leather upholstery. Last year, my employer received an order
from a furniture manufacturing company that provided us with a lot of upholstery work for several months.
Unfortunately, the company is now sending a lot of their work to India because of increasing labor costs here
and I need to look for a new job.

My employer has also used some of my ideas and designs. For example, I recommended that the sewing
process at Durable Luggage Company be slightly modified. By sewing the inside flaps first and changing the
order of how the bag's components are attached to each other, the company was able to streamline the
luggage manufacturing process. Because of this change, the company's productivity rate increased by 12
percent and I earned the "Outstanding Employee Award," which included a bonus check for $500.

I believe that I am well-qualified to be a sewing machine operator at Doe Luggage Company. Please look over
my enclosed resume for more details. My phone number is 555-5555. I will call your office in a few days to
see if I can set up an interview with you at that time.

TEP

1. If applicable, tell the reader how you learned about the position and indicate that you are enclosing your
resume.

ENTENC ES

•

I am submitting the attached resume in response to your advertisement in the local paper for a process

engineer.

•

When we spoke yesterday, you indicated your need for a quality control manager. I am very interested in

the position and am enclosing a brief resume.

•

Thank you for faxing me the job description for the Lincoln City Recreation Director position. I am enclosing

a brief resume including references to my experience in sports programs, both in Springfield and Centerville,
Kansas.

•

I am sending this resume in response to your announcement in the company employment list about the

need for a technical support supervisor.

•

I am responding to your advertisement in the newspaper for a photographer to work weekends.

•

Thank you for discussing your plans for new software development with me. I would very much like to work

on the project. I am enclosing my resume for your consideration.

•

I appreciate the time that your secretary spent explaining the employment opportunities with your

company. I am very interested in the position of stage manager, and will appreciate your review of my
resume.

•

I am sending this resume in response to your call for qualified athletic trainers.

•

I am applying for the 5th

grade science teaching position currently available in your school.

•

I am presently seeking a process engineering position in the semiconductor industry.

•

I have recently graduated from Doe University with an M.B.A. and am interested in applying for a

management position in your firm. I have enclosed my resume for your consideration.

•

Please consider my enclosed resume for a position involving software development in your company.

•

Please accept the attached resume as my application for the newly opened sales position at your store.

HRASES

1. am applying for the position of
2. am submitting the attached resume
3. am interested in working for
4. am very interested in
5. am presently seeking
6. appreciate the time you spent
7. as my application for
8. as referred to in my resume
9. enclosing a resume
10. for the position
11. for your consideration
12. have extensive experience in
13. in response to
14. indicated your need for
15. our discussion about
16. please accept the attached resume
17. position in your company
18. to your call for
19. will appreciate your review of my
20. would very much like to
21. your advertisement for

TEP

2. Comment on any desires, qualifications, or experience that your resume may not adequately communicate.

ENTENC ES

•

I have had significant experience with youth programs and have considerable knowledge of rules and

regulations for several sports. I have good communication skills and work well with the public. My experience
shows I can work productively without supervision.

•

Because of my experience as a manager at a clothing retail store, I understand the value of an attractive

presentation and a devoted, satisfied sales staff.

•

While at Doe Incorporated, I sharpened my skills as an accountant.

•

My work experience has been solely in software development.

•

I believe that my skills would benefit your company's current efforts. During my years at Doe University, I

was a member of an international dairy judging team. In 2001, our team placed second overall in a national
competition and I placed first in the cheddar cheese category.

•

My two years of working in quality control have provided me with opportunities to hold supervisory positions

and to inspect a wide variety of commercially-fabricated products.

•

In addition to my experience as a fabrication operator at Doe Semiconductors, I have also performed

product testing for the past three years.

HRASES

1. a broad knowledge of
2. a compelling interest in
3. although my education was primarily in
4. am most interested in
5. because of my experience as
6. can work without supervision
7. enjoy working with
8. feel that I can contribute to
9. good communication skills
10. have provided me with opportunities
11. have always wanted to
12. have had extensive experience
13. in the field of
14. in addition to my experience as
15. make a difference to
16. specialized knowledge in the field of
17. started off as a hobby, but
18. understand the value of
19. want to work with
20. work experience has been in
21. would benefit your
22. would like to broaden my experience in

TEP

3. Ask for an interview and close with a positive expression.

ENTENC ES

•

I would like to meet with you to discuss employment with your firm.

•

I would appreciate an opportunity to discuss my qualifications and your needs in greater detail. I will

telephone your office early this Friday in the hope of making an appointment.

•

I look forward to meeting with you.

•

I will call next Monday to see if I can schedule an interview.

•

Thank you for your consideration.

•

Thank you for considering me for the position.

•

I appreciate your review of my application.

•

I will appreciate your consideration.

HRASES

1. can be reached by
2. for your consideration
3. in greater detail
4. look forward to
5. my qualifications and your needs
6. thank you for
7. the opportunity to
8. to your response
9. to meeting with you
10. to discuss the possibility of
11. to meet with you
12. will be in Springfield on
13. will call you on
14. will telephone you
15. would greatly appreciate
16. would like to
17. your consideration of my application
18. your reviewing my

OW T O WRITE A C OVER LE TTER

ELLING THE G REATE ST

PRODUC T IN T HE WO RLD

--YOU!

Dr. Melvin Luthy, WriteExpress Chief Editor
Brent McKinley, WriteExpress VP of Marketing

Bottom Line
An effective cover letter may be your ticket to success. Don't take it lightly. A cover letter can make a great
first impression; if done poorly, it can send your resume on an express journey to the trash can. Spend time
to get it right. A little extra effort will help you get an interview.

It's all about marketing!
You are now selling the most important product in the world--YOU. Cover letters are your personal headline.
They are the attention-getters that pique interest and entice others to read more about you. A well-written
cover letter will make you stand out, and will open the door to the next step of selling yourself--the interview.

You have 5 seconds
You are marketing and selling yourself to the recipient of your resume. That's it, plain and simple. How well
your letter sells you in the first five seconds will determine whether your resume will be considered or tossed.

Consider how you react to advertising and packaging. Ask yourself, "What entices me to buy one product over
another? What is it about one product that catches my attention?" Guess what--your potential employer is
going through the same thought process with your cover letter. Your job is to figure out exactly what the
employer wants, and to make it clear that YOU have it.

Benefit Selling
Hold on a minute! Before you fire up the word processor, you've got some work to do. You have to learn to
think in terms of benefit selling.

Every advertisement that you see on television, hear on the radio, or see in a magazine is trying to appeal to
a need or a want. Unless advertisers can appeal to a need or a want in your life, and can make a connection
with you, they won't be successful in getting you to buy their product. They want that little voice in the back
of your head to scream "I NEED THAT!"

You have to create in the mind of your potential employer a curiosity and interest in YOU. They have to see
the real benefits that you offer the position. They must be able to see how you, above all other applicants, will
make them shine. Trust me, this will not happen with a generic cover letter sent to both Jerry's Jerky Shack
and Boeing Aerospace Division. Your approach must be well-planned for a specific employer and a specific
position.

Covering it up
A well-written cover letter is the key to bridging the gap between your resume and the job requirements. First
and foremost, understand that employers want employees with excellent writing skills--don't disappoint them
in the cover letter. Employers skim hundreds of resumes and cover letters, looking for the few that grab their
attention. Show them that you understand the job requirements and explain how you will exceed their
expectations.

WARNING: A quick word of caution: Generalities and hollow statements must be avoided at all cost. One
more letter that says "I'm responsible and enjoy working with people" may just send the exhausted hiring
manager over the edge!

Give specific information and examples of how your skills and experience relate directly to the new position.

Cover Letters--Points to Remember

•

Customize each letter for the specific position, company, and potential employer.

Express some personality and creativity.

•

Explain any items in your resume (work gaps, reasons for changing jobs, etc.) that may be
questioned by the reader.

•

Show that you have done your homework on the company and the reviewer. HINT: Do this and you
will stand out from most of the competition.

•

Ask for an interview or give information on your proactive follow-up plans.

•

Check carefully for spelling and grammatical errors. Have others read for errors and make
suggestions, if appropriate. Nothing says "DON'T HIRE ME" louder than bad grammar and spelling.

•

Use standard paper, fonts, and business letter format for your cover letter. Too much creativity
detracts from the message and irritates some conventional employers and Human Relations
managers.

Good Form

•

Identify the position for which you are applying. Mention how you heard about the job, especially if
you are acting on a personal referral.

•

Demonstrate that you are familiar with the company and the position.

•

Convincingly answer the question "Why should you be interested in me?"

•

Be specific about your skills, talent, and experience, and how they relate to the position and the
benefits.

•

Close the sale. Always ask for an interview appointment or let them know when you will be contacting
them to follow up.

•

Provide your contact information.

•

Follow Up!

CTIO N

ERBS

Management

Communication

Research

Technical

Teaching

achieved
administered
analyzed
assigned
attained
chaired
conceived
contracted
consolidated
coordinated
decided
delegated
developed
directed
encouraged
evaluated
executed
handled
implemented
improved
incorporated
increased
inspired
launched
led
managed
motivated
outlined
organized
oversaw
planned
prioritized
produced
recommended
reevaluated
rejected
reported
reviewed
scheduled
strengthened
supervised
united

addressed
arbitrated
arranged
authored
communicated
corresponded
counseled
developed
defined
directed
drafted
edited
enlisted
formulated
influenced
interpreted
lectured
mediated
moderated
motivated
negotiated
persuaded
promoted
publicized
reconciled
reunited
renegotiated
reported
researched
summarized
spoke
translated
wrote

clarified
collected
conceived
critiqued
detected
diagnosed
disproved
evaluated
examined
extracted
identified
inspected
interpreted
interviewed
investigated
organized
researched
reported
reviewed
searched
studied
summarized
surveyed
systematized
wrote

analyzed
assembled
built
calculated
computed
designed
devised
engineered
fabricated
inspected
maintained
operated
overhauled
programmed
remodeled
repaired
solved
trained
upgraded

adapted
advised
clarified
coached
communicated
coordinated
defined
developed
enabled
encouraged
evaluated
explained
facilitated
guided
informed
initiated
instructed
lectured
persuaded
presented
set goals
stimulated
taught
trained
updated

Financial

Creative

Helping

Clerical or Detail

Additional Action
Verbs

adjusted
administered
allocated
analyzed
appraised
audited
balanced
budgeted
calculated
compared
computed
developed
estimated
forecast
forecasted
managed
marketed
planned
projected
reevaluated
reconciled
researched
sold

acted
applied
composed
conceived
conceptualized
created
designed
developed
directed
established
evaluated
fashioned
formed
formulated
founded
illustrated
instituted
integrated
introduced
invented
loaded
molded
originated
perceived
performed
planned
presented
produced
refined
rewrote
updated

advised
aided
assessed
assisted
brought
clarified
coached
coordinated
counseled
dealt
demonstrated
diagnosed
educated
encouraged
enlisted
expedited
facilitated
familiarized
guided
helped
inspired
maintained
modified
performed
referred
rehabilitated
represented
supported
upheld

activated
altered
assembled
approved
arranged
catalogued
classified
collected
compiled
described
dispatched
edited
estimated
executed
gathered
generated
implemented
inspected
listed
maintained
monitored
observed
operated
organized
overhauled
prepared
processed
proofread
published
purchased
recorded
reduced
retrieved
screened
specified
streamlined
systematized

anticipated
arbitrated
ascertained
charted
checked
classified
collected
completed
conducted
conserved
consolidated
constructed
controlled
coordinated
counseled
created
decided
defined
delivered
detailed
detected
determined
devised
diagnosed
directed
discovered
dispensed
displayed
disproved
dissected
distributed
diverted
dramatized
drew
drove
eliminated
empathized
enforced
established
estimated
evaluated
examined
expanded

Additional Action
Verbs

experimented
explained
expressed
extracted
filed
financed
fixed
followed
formulated
founded
gathered
gave
generated
guided
handled
headed
helped
hypothesized
identified
illustrated
imagined
implemented
improved
improvised
increased
influenced
informed
initiated
innovated
inspected
installed
instituted
instructed
integrated
interpreted
interviewed
invented
inventoried
investigated
judged
kept
led
learned

lectured
lifted
listened
logged
maintained
made
managed
manipulated
mediated
memorized
modeled
monitored
motivated
navigated
negotiated
observed
obtained
offered
operated
ordered
organized
originated
painted
perceived
performed
persuaded
photographed
piloted
planned
played
predicted
prepared
prescribed
presented
printed
processed
produced
programmed
questioned
raised
read
realized
reasoned

received
recommended
reconciled
painted
perceived
performed
persuaded
photographed
piloted
planned
played
predicted
prepared
prescribed
presented
printed
processed
produced
programmed
projected
promoted
proof-read
protected
provided
publicized
purchased
recorded
recruited
reduced
referred
rehabilitated
related
rendered
repaired
reported
represented
researched
resolved
responded
restored
retrieved
reviewed
risked

scheduled
selected
sensed
separated
served
sewed
shaped
shared
showed
sketched
solved
sorted
summarized
supervised
supplied
symbolized
synergized
synthesized
systematized
talked
taught
tended
tested
trained
transcribed
translated
traveled
treated
troubleshot
tutored
typed
unified
united
upgraded
used
utilized
verbalized
warned
washed
weighed
wired
worked

RITE

XP RE SS

ICEN SE

GREE MENT

WriteExpress Corporation Software License Agreement

This is a legal agreement between you, the "end user," and WriteExpress Corporation ("WriteExpress"). Use of the enclosed software
indicates your acceptance of these terms. As used in this License Agreement, the term "SOFTWARE" means the WriteExpress software
included on the CD or disk media provided with this License Agreement.

IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, DO NOT USE THE EBOOK.

1. GRANT OF LICENSE. WriteExpress hereby grants you the right to use the EBOOK on a single computer. The SOFTWARE is
considered in use on a computer when it is loaded into temporary memory or installed into permanent memory. If the EBOOK is installed
on a network server or multi-user system, the EBOOK may be accessed only by one user at a time at a single working location.

2. PROPRIETARY RIGHTS. The EBOOK and any accompanying documentation are proprietary products of WriteExpress or its
licensors and are protected under U.S. copyright laws and international treaty provisions. Ownership of the SOFTWARE, and all copies,
modifications, and merged portions thereof shall at all times remain with WriteExpress or its licensors.

3. NON PERMITTED USES. You may not (a) use, copy, modify, alter or transfer, electronically or otherwise, the EBOOK or
documentation except as expressly permitted in this License Agreement, or (b) translate, reverse program, disassemble, decompile or
otherwise reverse engineer the EBOOK. You may not rent or lease the SOFTWARE, but you may transfer the EBOOK and accompanying
documentation on a permanent basis, provided that you retain no copies and the recipient agrees to the terms of this License Agreement. If
the SOFTWARE is an update or has been updated, any transfer must include the most recent update and all prior versions.

4. TERM. This license is effective from your date of purchase and shall remain in force until terminated. You may terminate the license
and this License Agreement at any time by destroying the EBOOK and the accompanying documentation, together with all copies in any
form.

5. EXPORT CONTROLS. Certain uses of the EBOOK by you may be subject to restrictions under U.S. regulations relating to exports
and ultimate end uses of computer software. You agree to fully comply with all applicable U.S. laws and regulations, including but not
limited to the Export Administration Act of 1979 as amended from time to time and any regulations promulgated thereunder.

6. U.S. GOVERNMENT RESTRICTED RIGHTS. If you are acquiring the EBOOK on behalf of any unit or agency of the United States
Government, the following provision applies: It is acknowledged that the SOFTWARE and the documentation were developed at private
expense and that no part is in the public domain and that the SOFTWARE and documentation are provided with RESTRICTED RIGHTS.
Use, duplication, or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical
Data and Computer Software clause at DFARS 252.227-7013 or subparagraphs (c)(1) and (2) of the Commercial Computer Software-
Restricted Rights at 48 CFR 52.227-19, as applicable. Contractor/manufacturer is WriteExpress Corporation, P.O. Box 1050, Orem, Utah
(USA) 84059-1050.

7. LIMITED WARRANTY.

(a) WriteExpress warrants to you, the original end user, (i) that the EBOOK will perform substantially in accordance with the
accompanying documentation and (ii) that the EBOOK is properly recorded on the disk media. This Limited Warranty extends for ninety
(90) days from the date of purchase.

(b) This Limited Warranty does not apply to any EBOOK that has been altered, damaged, abused, misapplied, or used other than in
accordance with this License Agreement and any instructions included on the EBOOK and the accompanying documentation.

(c) The entire liability of WriteExpress and your exclusive remedy under this Limited Warranty shall be the repair or replacement of any
EBOOK that fails to conform to this Limited Warranty or, at the option of WriteExpress, return of the price paid for the EBOOK.
WriteExpress shall have no liability under this Limited Warranty unless the EBOOK is returned to WriteExpress or its authorized
representative, with a copy of your receipt, within the warranty period. Outside the United States, WriteExpress has no obligation under
this warranty without proof of purchase from an authorized source. Any replacement EBOOK will be warranted for the remainder of the
original warranty period or 30 days, whichever is longer.

(d) THIS WARRANTY IS IN LIEU OF AND EXCLUDES ALL OTHER WARRANTIES NOT EXPRESSLY SET FORTH HEREIN,
WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE, OR WARRANTIES ARISING FROM USAGE OF TRADE OR COURSE OF DEALING.

(e) THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS; YOU MAY HAVE OTHERS WHICH VARY FROM STATE TO
STATE.

8. LIMITATION OF LIABILITY. IN NO EVENT SHALL WRITEEXPRESS'S LIABILITY RELATED TO ANY OF THE
SOFTWARE EXCEED THE LICENSE FEES ACTUALLY PAID BY YOU FOR THE SOFTWARE. EXCEPT FOR A RETURN OF
THE PURCHASE PRICE UNDER THE CIRCUMSTANCES PROVIDED UNDER THE LIMITED WARRANTY, NEITHER
WRITEEXPRESS NOR ITS SUPPLIERS SHALL IN ANY EVENT BE LIABLE FOR ANY DAMAGES WHATSOEVER ARISING
OUT OF OR RELATED TO THE USE OF OR INABILITY TO USE THE EBOOK, INCLUDING BUT NOT LIMITED TO DIRECT,
INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, EVEN IF WRITEEXPRESS HAS BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

9. This License Agreement constitutes the entire agreement between you and WriteExpress pertaining to its subject matter. This License
Agreement is governed by the laws of the State of Utah. Any litigation arising from this license will be pursued only in the state or federal
courts located in the State of Utah.

Visit us at

www.W rite E xp ress.co m

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