UNIT_02 6/11/03 2:20 pm Page 7
Progress Test 1
Progress Test 1 (Units 1 4)
Progress Test 1 (Units 1 4)
Listening Listen to the telephone call. Complete the chart.
Name of caller 1
Department 2
Problem with 3 a) computer b) printer c) telephone
Telephone number 4
Listen again. Choose the best answer to these questions.
5 Mike can t &
a) write his report. b) speak to his customers. c) use his e-mail.
6 The engineers are &
a) very busy. b) on holiday today. c) free now.
7 An engineer can come to Mike s office &
a) this morning. b) this afternoon. c) tomorrow.
8 At the end of the telephone call, Mike &
a) is happy. b) isn t happy with the solution. c) can read his e-mail.
A
Vocabulary Choose one word from List A and one word from List B to complete the
sentences.
List A List B
non-smoking seat
excellent luggage
direct flight
aisle lounge
hand service
EXAMPLE:
non-smoking lounge
I m sorry you can t smoke in this room. It s a(n)
.............. ............. .
9 You can fly from London to Sydney without changing planes. It s a(n)
.
............ ............
10 The staff at the hotel are very friendly and helpful. The hotel offers
.
............ ............
11 Airport employee Have you got a suitcase to check in?
Passenger No, I ve only got .
............ ............
12 On a plane, I don t like to sit next to the window or between people. I
prefer a(n) .
............ ............
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Progress Test 1
B
Choose a word or phrase from the box to complete the conversation.
bill credit card receipt check out room
check out
Hotel guest Good morning. I d like to please.
..............,
13
Receptionist Certainly. What s your number?
............
Hotel guest 506.
14
Receptionist Ah yes  Mr Brown. Here is your . Would you like to
............
15
pay in cash or by ?
............
16
Hotel guest Cash, please. And can I have a , please?
............
Receptionist Yes, of course. Here you are, Mr Brown. Goodbye. Have a good
trip!
Hotel guest Thank you. Bye.
A
Grammar Complete the conversation with in, on, at, from or to.
to
Passenger Good morning. I want to travel Moscow and I d like
............
to book a flight, please.
17
Travel agent Certainly. Do you prefer to travel Heathrow Airport
............
or Gatwick?
Passenger Heathrow, please.
Travel agent And what date would you like to travel?
18
Passenger I d like to leave 12th October.
............
Travel agent At what time?
19
Passenger I need to arrive before 11 o clock the morning.
............
20
Travel agent There s a flight leaving Heathrow Airport 8 a.m.
............
B
Graham and Colin meet at a conference. Choose the best word or phrase to
complete the conversation.
a)
Graham Hello. My name Graham Mitchell and I work for
............
21
Bennett Corporation. These my colleagues, James
............
Hill and Gina Martelli. Gina is from our Italian office. She
22 23
visit the US very often. I m sorry  I
............ ............
know your name ... .
24
Colin Colin Francis, from Fox and Strong Ltd. you know
............
25 26
Fox and Strong? a finance company. It
............ ...........
a very big company.
EXAMPLE:
a) is b) are c) do
21 a) is b) are c) do
22 a) doesn t b) isn t c) don t
23 a) am not b) doesn t c) don t
24 a) Do b) Is c) Are
25 a) He s b) It s c) You re
26 a) not b) aren t c) isn t
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Progress Test 1
C
Put the words in the correct order to make questions.
EXAMPLE:
we / meet / Can / on Friday
Can we meet on Friday
?
..............................................................
27 they / start / What time / work / do
?
..............................................................
28 at the weekend / he / Does / play golf
?
..............................................................
29 you / to a restaurant / do / How often / go
?
..............................................................
30 travelling / John / Is / interested / in
?
..............................................................
31 to the meeting / Can / tomorrow / Susannah / come
?
..............................................................
D
Look at the list of hotel facilities. Write a, an, some or any in each sentence.
EXAMPLE:
a
There isn t golf course at the hotel.
............
32 The hotel has executive lounge.
............
33 There is swimming pool.
............
34 Are there function rooms?
............
35 Yes, there are function rooms. I think there are four or five.
............
36 There aren t tennis courts.
............
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Progress Test 1
Functions Choose a word or phrase from the box to complete the conversation.
Can I can t Can we meet fine I m calling about I m sorry
Can you How s business See you This is
Phone operator Good morning. West Country Computers.
Can I
Jane Good morning. speak to Phil Stevens, please?
............
Phone operator Yes. Just a moment.
Phil Good morning. Phil Stevens.
37
Jane Hello. Jane Sydney here.
............
38
Phil Hello, Jane. ?
............
39 40
Jane Not bad, thanks. our meeting on Monday. ,
............ .........
I can t make it.
Phil Oh no!
41
Jane on Tuesday?
............
42
Phil I m afraid I make Tuesday. But Wednesday is OK.
............
43
make Wednesday?
............
Jane Yes, no problem. At 10 o clock?
44
Phil Ten o clock is .
............
45
Jane Good. on Wednesday at 10 o clock. Bye.
............
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Progress Test 1
Reading Read the article and answer the questions.
20
Lindsay Owen-Jones is not Owen-Jones is a graduate
a big man  about 1.65 in modern languages from
metres  but he s president of Oxford University and also
L Oréal, the world s largest has a business qualification
5
cosmetics company, and he from Insead in Paris. His first
25
has a salary of a6.8 million. job with L Oréal was as a
The company is very sales representative, selling
international and has shampoo. Now he s CEO. The
interests in 130 countries; 30 staff of L Oréal think he is an
10
percent of its sales are to the excellent manager. Two
30
US. French business magazines
L Oréal is a French made him  Best Manager of
company and Owen-Jones is the Year in 1998.
British (he comes from Owen-Jones is now 57 years
15
Liverpool). He lives in Paris old. He has a wife and a
35
and speaks perfect French. In daughter. He likes rugby,
fact, his colleagues say he football and driving racing
speaks four languages or cars.
more. Based on an article in The Observer
This article is about 46
Mr Owen-Jones s job 47
His company s name 48
His nationality 49
His age 50
51 Mr Owen-Jones has a salary.
............
a) small b) low c) high
52 L Oréal &
a) is an American company. b) sells only in Europe.
c) produces cosmetics.
53 Mr Owen-Jones doesn t &
a) speak French. b) live in England. c) like sport.
54 Mr Owen-Jones is &
a) a large man. b) a good manager. c) not married.
55 According to the article, Mr Owen-Jones enjoys &
a) sailing. b) travelling. c) driving fast cars.
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Progress Test 1
Writing
Write an e-mail to the Palace Hotel asking to book a room. Use the information in
the hotel booking form below. Ask the hotel to confirm the price of the room.
Write about 50 words.
I want to book a room at your hotel.
Many thanks.
Yours sincerely
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