04 (22)

24- A user is experiencing problems with a new removable extemal drive. What two checks should a technician perform to ensure that a removable external drive will be recognized by a Computer? (Choose two.)

I Ensure that the correct drivers are installed.

i Check that the external ports are enabled in the BIOS settings.

25.    A network technician is instalhng network semce in a new office. What is the distance limitation of a single data run for UTP cabling without adding networking devices?

[ 330 ft (100 m)

26.    A technician is compiling a company Computer support training manuał. One of the Utilities that is described in the manuał is Sysprep. What is the purpose of this utility?

; It prepares a Computer for imaging.

27.    A student is trying to upload class files to an FTP server on the school network. The connection fails from school but works fine from the home Computer of the student. What is the likely problem?

i The school has port 21 blocked on the firewall.

28.    A Computer had updates installed and was rebooted. Nothing is displaying on the monitor that is connected to the Computer. What could the technician do to reset the monitor settings?

| Use the F8 key.

29.    A Computer has been assigned an IP address of 169.254.33.16. What command could be used to force the Computer to reąuest an IP address again?

I ipconfig /release

30.    A customer has spilled some liąuid into the laptop keyboard. The laptop appears to function properly except for the keys. After cleaning the keyboard, the technician tests the keyboard and it still has failing keys. What are two possible actions the technician could take? (Choose two.)

i Replace the keyboard.

i Use an external keyboard until the laptop keyboard is replaced.

31.    A user mentions that after a PC is upgraded from Windows XP to Windows Yista, the PC runs slowly. What would be the best recommendation to make in order to enhance the PC performance?

Add morę RAM.