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option, don't you?”)

•    ASK OPEN QUESTIONS (e.g. "Please leli me, what do you think about...?”, “How do you plan to solve this problem?").

•    Remember to ask ONLY ONE QUESTION AT THE TIME.

•    Try to maintain your STATE OF INTEREST IN THE INTERLOCUTOR - in what and how they speak. It will help you to avoid ‘turning ofF. impatience and thinking about other things.