6 14
5- Pay attention to the generał sense of the message - speak in a way that is not tiring for others who try to understand you.
6. Take other peoples feelings into consideration - if you hurt others, it is difficuU to put things right. moreover the atmosphere of the meeting depends on the emotional condition of interlocutors.
7. Respect every cjuest ion you are asked - a question is a proof of interest. appreciate it.
8. Be aware that different opinions can be beneficial, enrich us, show new possibilities.
9. Avoid giving advice - they are necessary only if somebody asks for them. it is better to help to find a solution instead of giving others a recipe how to behave.
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