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What kind of attitude is beneficial for active listening:

1.    Do not hurry with judging (try to not judge even in your thoughts)

2.    Admit to mistakes and errors.

3.    Take into account the other persons feelings - don’t hurt anyones feelings.

4.    Respect every question you are asked - they show that you are heard.

5.    Appreciate other opinions on the same topics - it enriches the image of the case and reveals natural variety. Accept differences - you also are sometimes being different.

6.    Change roles - try to imagine your interlocutor’s point of view.