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Responding to the Needs of the Customer

Our philosophy at JSL is that quality is defined by the customer.

We recognize that to remain at the forefront of our chosen markets we have, at all times, to be responsive to the needs of the people who choose our products.

We continually conduct market research to enable us to build an informed picture of why our customers buy our products - and, in exceptional cases, why they don't. By talking with specifiers, contractors, installers and architects we are able to generate and bring to the market new products; and we discover ways of improving existing lines to make them even morę user friendly and reliable.

The result of this determined responsiveness is apparent in the new products to be found in this catalogue.

All of these new products are manufactured to the highest quality standards and have been designed for ease of installation - factors which have contributed in no smali way to the enviable reputation that JSL enjoys throughout the world.

By using the most modern Computer Systems and software we are able to process customer orders quickly and efficiently. At the same time we can provide accurate information on delivery dates and stock availability so that our customers can plan their business actmties. These Systems also allow us to manage our production morę effectively by using materials, resources and scheduling to the optimum degree.

Making improvements together is the core of our continuous improvement philosophy and this is supported by an ongoing commitment to investing in our people.

60' s Portugal

... A Country on the outskirts of Europę

Almost half a century ago Thorbjórnsen family, company founder, realised a need for electrical materiał in Portugal.

In the 60' s JSL produced electrical materiał at a smali scalę, particularly plugs for domestic use and lighting materiał.

At the end of this decade was built the first plant and in the 70' s new products lines were specifically designed for electrical installation. Its market covered the ft>rtuguese Continent and its ex-Portuguese Colonies in Africa. By the 80' s it had become apparent that a major new market was emerging with the European Union. Therefore, a new plant, new product lines, and a new strategy was devised to reach these new markets.

In the 21 st. Century JSL is represented in morę that 50 countries and its main product ranges are:

-    Domestic Switches and Sockets

-    Industrial Plugs and Sockets;

-    Cable Junction Enclosures, Cable Glands and Connectors;

-    Cable Truking and Accesories;

-    Conduit and Fittings;

-    Distribution Boards and ICT Enclosures;

-    Enclosures for Distribution Board;

-    Enclosures for Telecomunications;

-    Fixing Materiał;

-    Flush Mounting Boxes;

-    Industrial Plugs and Sockets;

-    Other Materiał;

-    Switches and Sockets;

-    Trucking for Piping.