2949775817

134 Agata Borowska-Pietrzak

Overall results benchmarking satisfaction level in countries

The conseąuence of the above dependencies is the lowest registered level of commitment among the countries where the studies were conducted. The level of satisfaction in Poland in the scalę of a hundred-point reaches just over half of the scalę. In addition, there is also a downward trend compared to 2008. The results show very important critical conclusions regarding the organisations management. From the perspective of human Capital theory, it can be assumed that this is a situation reąuiring immediate intervention in the area of the personnel function.

Chart 2. Overall Results Benchmarking Satisfaction Level in Countries

■ 2010 □ 2008

100

90

80

Source: Report of EES in X organisation 2011

Satisfaction level in head offices

A similar trend as noted recorded above is witnessed in case of managers. The difference is that, at first, there is identified a higher level of satisfaction in relation to the average in the company - the difference is 17 percentage points. Secondly, the lowest level of satisfaction was obtained among Dutch managers. Nevertheless, the results obtained in Poland are still one of the lowest results among managers working in Europę.