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Long-term Support for Customized Solutions

In 2008, the Airborne Systems Division of Terma formed a new Integrated Logistics Support (ILS) business unit to provide customer support ranging from repair and replacement of hardware to development of ground-based support equipment.

Terma's Airborne Systems Division has enjoyed success over the years providing electronic warfare (EW) hardware and software products to customers around the world.

Our customers demand a high leve! of support forthese products in order to maintain their operational capabilities. Because the number of customers and the number of products have accumulated overtime, providing top-notch support has become a challenge. The Airborne Systems Division met this challenge in 2008 by forming a new business unit called Integrated Logistics Support (ILS). The unit provides customer support ranging from repair and replacement of hardware, to training, to development of ground-based support equipment. Not only does Terma provide customized Solutions to its customers, it also focuses on the long-term support to them.

U.S. Setup at Warner Robins Air Force Base

This kind of support is not new to Terma. Several years ago, we began providing an EW controller to the U.S. Air Force. It was a challenge to meet support demands due to distance and export/import regulations. To meet these challenges. Terma opened a facility in the U.S. bringing our services and repairs closer to this important customer. The facility, located next to Warner Robins Air Force Base in Georgia, has grown to handle not only repairs but also hardware and software development. Having two repair locations, coordinated by the ILS unit, provides better support for our customers. We want to build on that success.

New Facility in The Netherlands In Europę, the story is similar. This year, we have an opportunity to repeat our success story from the U.S. by opening a new facility in central Europę, close to many of our key customers. Terma is well-known here sińce we have provided many European customers with EW Solutions for a rangę of platforms. These customers also demand a high level of support - especially in response to recent military operations around the globe. To datę, this support has been provided from Terma's site at Lystrup, Denmark. The European site, to be located on the Woensdrecht Airbase in the Netherlands, will provide services and repairs similar to

TERMA UPDATE . FEBRUARY 2010