5 10 8

5 10 8



he conditions of an effective argumentation

eneticiar Tirst impression

ooa recognrtion

erore starting persuasion.

akmg referencesto the Information you havo obtaincd about partner m your argumentation.

en oner.

ocusmg on a partner.

vising and assisting.

8. Do not criticise competition.

Competition should be praised. Use only positive argumentation to obtain partner’s trust (and the other way round).

uestions.

erbal and non-verbal encouragement to spea uggestion.


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