Management Fundamentals
Management Fundamentals
Concepts, Applications, Skills Development
Concepts, Applications, Skills Development
Group and Team
Group and Team
Development
Development
10 A
Team
Team
10-
1
A small number
of members with
shared
leadership who
perform
interdependent
jobs with
individual and
group
accountability,
evaluation, and
rewards.
Groups versus Teams
Groups versus Teams
Characteristics
Group
Team
Small, 5 to 12.
One clear leader
Members perform one
clear job;
one independent part of a
process
Leader evaluates
employees’ individual
performance.
Individual
performance.
Organizational
2 to large
Shared leadership
Members share
responsibility for
interdependent tasks
with complementary
skills; team completes
entire process.
Members evaluate each
other’s individual and
group performance.
Individual &
group performance.
Organizational &
team
Objectives
Rewards
Accountability
& Evaluation
Jobs
Leadership
Size
Level of Autonomy
Group
Team
Management-Directed Semi-Autonomous Self-Directed
Differences Between Groups and Teams
10-2
Group Performance
Group Performance
Model
Model
Group
Performance
Organizational
Context
Group Structure Group Process
Group
Development
Stage
High to Low
Environme
nt
Mission
Strategy
Culture
Structure
Systems
and
Processes
Type
Size
Composition
Leadership
Objectives
Roles
Norms
Cohesivene
ss
Status
Decisions
Conflicts
Orientation
Dissatisfaction
Resolution
Production
Termination
10-3
Functional & Cross-Functional
Functional & Cross-Functional
Groups
Groups
Vice President
Marketing
Vice President
Human Resources
Vice President
Operations
Vice President
Finance
President
Manager,
Investments
Manager,
Accounting
Manager,
Production
Manager,
Quality
Manager,
Sales
Manager,
Advertising
Manager,
Training
Manager
,
Benefits
Employees
Employees
Employees
Employees
Functional
group
Cross
functional group
Task
force
Each manager serves as the linking pin between each group
Key:
10-4
Group
type
Group
type
Size
Size
Compositi
on
Compositi
on
Objective
s
Objective
s
Leadershi
p
Leadershi
p
5
5
Group
Group
Structure
Structure
Dimensions
Dimensions
5
5
Group
Group
Structure
Structure
Dimensions
Dimensions
10-
5
Free-Riding
Free-Riding
•When
members
rely on
others to
carry their
share of the
workload.
10-
6
How Group
How Group
Norms Develop
Norms Develop
•Spontaneous
ly as the
members
interact
through the
group’s
routine.
10-
7
1. Objectives
1. Objectives
2. Size
2. Size
3. Homogeneity
3. Homogeneity
4. Participation
4. Participation
5. Competition
5. Competition
6. Success
6. Success
6
6
Factors
Factors
Influencing
Influencing
Cohesiveness
Cohesiveness
6
6
Factors
Factors
Influencing
Influencing
Cohesiveness
Cohesiveness
10-
8
Orientation
Orientation
Dissatisfaction
Dissatisfaction
5
5
Stages of
Stages of
Group
Group
Development
Development
5
5
Stages of
Stages of
Group
Group
Development
Development
Resolution
Resolution
Termination
Termination
10-9
Production
Group Development Stages &
Group Development Stages &
Leadership
Leadership
D1–Orientation D2–Dissatisfaction D3–Resolution D4–Production
Autocratic
(High Task/Low
Maintenance)
Leadership Style
Consultative
(High Task/High
Maintenance)
Leadership Style
Participative
(Low Task/High
Maintenance)
Leadership Style
Empowerment
(Low Task/Low
Maintenance)
Leadership Style
______amount of work (competence)
--------socioemotional tone or morale (commitment)
Low
High
10-10
Plan
Organize Staff
Functions
Functions
of
of
Management
Management
Functions
Functions
of
of
Management
Management
Lead
Lead
Control
10-
11
Team Leaders
Team Leaders
• Empower members
to take
responsibility for
performing the
management
functions while
focusing on
developing
effective group
process and group
development.
10-
12
Time and Place
Time and Place
Agenda
Agenda
Leadership
Leadership
Participants
and
Assignments
Participants
and
Assignments
Objectives
Objectives
Planning
Planning
Meetings
Meetings
Planning
Planning
Meetings
Meetings
10-
13