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Conflict Resolution Interview Questions: How do
you handle conflict?

Posted on February 6th, 2010 in

Competency Interview Questions and Answers

Mostly, the conflict management interview question is asked to people who have applied for managerial
positions or other senior job titles.

However, in companies that have an horizontal hierarchy instead of a vertical hierarchy, this question is
generally asked to anyone who has managerial potential at a later stage.

How do you handle conflict? Interview question and answers

While answering the job

‘how do you handle conflict’, you have to make sure that your

answer comes across as that of an experienced person who can handle a team successfully.

The best answer is:
“I would first get a lowdown on the actual problem and try to

out a solution to the conflict. I have seen

many conflicts getting worked out if the right amount of time is given, or if there is some opportunity that is
bigger than personal and trivial issues between people.”

Basis Training UK Limited

Training staff to manage violence & aggression
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interview question

work

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You may add to your answer for the conflict resolution question in an interview:
“For any disagreement between team members, I am the mediator. I will set a behavioral code if necessary. I
believe that I should be a cohesive force between all the team members.
In a professional atmosphere, it is a miracle that all the people in a team are on good terms with each other.
Therefore, it is the responsibility of the leader to make sure that all of them are comfortable with each other and
have a working relationship that makes the team a productive one instead of a team that is wracked by
problems.”

If you are looking for management positions, you may be interested in reading:
•

What makes a good team leader?

•

Leadership interview

•

Management interview

And other articles located in

Management Skills Interview

topic.

See More About:

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&

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