16 0 Certificate of Volatility

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January 1, 2015

This Certificate is purely for informational purposes. The Program(s) are solely subject to the

license agreement separately entered into between the parties.

Certificate of Memory Volatility

Thank you for requesting a letter of volatility for the USB drive you purchased. We take
security very seriously, and are glad to share the volatility information of our products with
you!

This Certificate is purely for informational purposes. The Program(s) are solely subject to
the license agreement separately entered into between the parties.

Manufacturer:

Synortic Technology Limited

Product Name:

USB flash drive

Model(s):

SMT161

Type of Memory:

This product contains Non-volatile memory, which is retained when power is removed.

Type of Non-Volatile Memory:

EEPROM

Accessibility of Non-Volatile Memory:

1) Can the memory be accessed by accidental/intentional keystroke, or software malfunction?
Yes, the non-volatile memory can be accessed by software malfunction.

2) Locations of non-volatile memory along with accessibility and purpose of memory?

User area – this area of the memory is accessible to ANSYS, Inc. for Read / Write

System area – this area of memory is not accessible and used by manufacturer for Read
Only purposes.

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3) Are all sections of the memory accessible via software malfunction?
User area can be accessed by software malfunction prior to the application of write protection.
After write protection is enabled, the User area is not accessible via software malfunction.

4) User area ratio of non-volatile memory?
More than 93% of declared memory.

5) What's contained on the User Area.
Memory cells which can store data.

Required Memory:

Is the device needed for normal operation, i.e. required for this processing period?
Yes, the USB flash drive is required for normal installation of software. It is not required to
operate the software once installed.

Device Removal Consequences:

If the device memory chip is erased, what impact will it have on the operation and normal
function of the device?

If the System area of memory is erased, the device will not be accessible at all.

Method of Memory Access:

How is the memory accessed? Is non-volatile memory location theoretically accessible with
any system code, not just via the operating system or low-level booting firmware?
The memory is accessed only via MP software and firmware (MP Software is mass production
software created by the controller manufacturers like Alcor. It is used by the flash drive
manufacturers to check, duplicate and modify the flash drives).

Warranty:

Does chip removal or EEPROM erasure void the warranty?
Yes

Memory Size:

How much memory is contained in the key?
Up to 32GB

Data Remanence:

Can the non-volatile memory be addressed to ensure that only authorized information is
resident? If yes, then how?
The protection system ensures that the System memory area only contains authorized
information.
The information in the User memory area is verified by ANSYS, Inc. and write protected to
prevent modification.

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Evaluation and summary of memory volatility information was completed by:

Synortic Technology Limited
Nick Chan

Nick.chan@synortic.com

Web:www.synortic.com
Tel:0086-755-61930935
Fax:0086-755-61930935
7th/F, G Block
Huafeng Industrial Park
Gushu, Xixiang, Baoan District 518102
Shenzhen, Guangdong, China.

For additional questions, please contact ANSYS at the below e-mail address:
ANSYS, Inc.
Steve Del

certificate-of-volatility@ansys.com

Tel: 866-267-9724
Fax: 724-746-3304
2600 ANSYS Drive, Canonsburg, PA 15317


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