You are going to hear part of a meeting. These are the people taking part in the

meeting in the order in which they speak.

a) Ron

b) Peter

c) Joan

d) Frank

e) Paula

Match the speakers (a) to (e) above with the roles or opinions below.

1 Thinks that staff waste too much time surfing the Net

2 Is concerned about costs

3 Chairs the meeting

4 Finds the Internet essential for work

5 Thinks that staff should be trusted to regulate Internet use themselves

6 Proposes that the company monitor staff e-mails

7 Asks for a definite proposal

8 Proposes drawing up staff guidelines

9 Fixes the date of the next meeting

10 Will circulate the minutes

Write a word, a short phrase, an amount of money or a date to complete

these sentences.

11

The agenda point they have reached in this meeting is:

. . . . . . . . . . . . . . . . . . . . . . . . . . .

12 Internet costs last year were . . . . . . . . . . . . . . . . . . . . . . . . . . per month.

13 This year, Internet costs have reached . . . . . . . . . . . . . . . . . . . . . . . . . . per month.

14 Surfing the Net is particularly important in the . . . . . . . . . . . . . . . . . . . . . . . . . .

Department.

15 The date of the next meeting is: . . . . . . . . . . . . . . . . . . . . . . . . . . .

Now write short action minutes relating to the part of the meeting you have

heard. You should write about 100 words. Explain the problem that was

discussed; the two proposals; what will happen next; who should take what

action.

B

A

29

Photocopiable

© Pearson Education Limited 2000

MARKET LEADER UPPER INTERMEDIATE TEST FILE

© Pearson Education Limited 2001

Name/Class:

Entry Test

Grammar

Listening

Vocabulary

Use of English

Reading

Functions

Reading

Writing

Speaking

Grammar

Listening

Vocabulary

Use of English

Reading

Functions

Reading

Writing

Speaking

Exit Test

(Units 12–14)

Name/Class:

Complete the gaps in the text with an appropriate expression from the box.

at last

shortly

within the next few years

by 2020

one day

later

in the short term

lately

All the leading motor manufacturers are expected to introduce cars powered by

hydrogen fuel cells . . . . . . . . . . . . . . . . . . . . . . . . .

16

. DaimlerChrysler, among others, is

. . . . . . . . . . . . . . . . . . . . . . . . .

17

to put dozens of test cars and buses on the roads. After

huge investment and years of research, fuel cell vehicles are . . . . . . . . . . . . . . . . . . . . . . . . .

18

becoming more affordable. If oil prices continue to fluctuate wildly, as they have

done . . . . . . . . . . . . . . . . . . . . . . . . .

19

, people may start to think it is time to make a

change. It is predicted that, . . . . . . . . . . . . . . . . . . . . . . . . .

20

, 25 per cent of all vehicles will

run on fuel cells. Perhaps, . . . . . . . . . . . . . . . . . . . . . . . . .

21

, we will all be breathing air that

is clean and free of hydrocarbons.

Complete the text below using a pronoun to fill each gap.

I

he

she

it

we

you

they

my

his

her

our

your

their

its

Last June, the Dutch supermarket, Ahold, acquired a 51 per cent stake in Peapod,

the online grocery retailer, and put one of . . . . . . . . . . . . . . . . . . . . . . . . .

22

own executives,

Marc Van Gelder, in charge as CEO. Now Andrew Parkinson, the founder of Peapod,

and Marc Van Gelder say . . . . . . . . . . . . . . . . . . . . . . . . .

23

have found a business model that

works. A key strategy has been to reduce transport costs. New technology allows

each delivery truck to carry 16 rather than 10 orders per trip. This has encouraged

customers to order when a truck is planning to be in . . . . . . . . . . . . . . . . . . . . . . . . .

24

neighbourhood. Peapod is also looking to integrate . . . . . . . . . . . . . . . . . . . . . . . . .

25

systems

so that members could choose to access online shopping lists compiled from what

. . . . . . . . . . . . . . . . . . . . . . . . .

26

normally buy in store. ‘One of the things that has inhibited

. . . . . . . . . . . . . . . . . . . . . . . . .

27

growth is that . . . . . . . . . . . . . . . . . . . . . . . . .

28

typically takes 60 to

90 minutes to put a shopping list together on site,’ Mr Parkinson says.

B

A

30

Exit Test

Photocopiable

© Pearson Education Limited 2000

MARKET LEADER UPPER INTERMEDIATE TEST FILE

© Pearson Education Limited 2001

Name/Class:

Language

Choose the best word or phrase to fit each of these definitions.

29 A business activity in which two or more companies have invested

together.

a) alliance

b) acquisition

c) merger

d) joint venture

30 When a company’s top executives buy the company they work for.

a) takeover

b) MBO

c) LBO

d) integration

31 Something belonging to a business that has value or the power to earn

money.

a) facilities

b) assets

c) utilities

d) valuation

32 A business that is a single unit from a legal point of view.

a) synergy

b) integration

c) entity

d) cost centre

33 Something that must be done according to a law or rule.

a) compatible

b) complementary

c) comparable

d) compulsory

34 When prices or the value of stocks and shares drop.

a) failure

b) pitfall

c) downturn

d) loss

35 To put a plan into action.

a) implement

b) install

c) integrate

d) indict

36 An organisation’s different costs and the way they are related to each

other.

a) cost structure

b) cost savings

c) cost efficiency

d) cost base

Choose the best word from the box to complete each gap in the text.

When Mrs Thomson’s new specialist food company started to expand, she began to

see the need for a change in management style. As she herself spent a lot of time

on the road travelling to meet new customers, it became necessary to

. . . . . . . . . . . . . . . . . . . . . . . . .

37

a lot of the management tasks to her employees. Instead of

the more . . . . . . . . . . . . . . . . . . . . . . . . .

38

style she had used earlier, she switched to a style

that . . . . . . . . . . . . . . . . . . . . . . . . .

39

her staff. At first, this was difficult for the employees.

Without . . . . . . . . . . . . . . . . . . . . . . . . .

40

experience of taking decisions, they lacked self-

confidence and were afraid of making mistakes. Mrs Thomson was understanding

and . . . . . . . . . . . . . . . . . . . . . . . . .

41

. She showed her staff that she believed in them: that

they were . . . . . . . . . . . . . . . . . . . . . . . . .

42

. She encouraged them to

. . . . . . . . . . . . . . . . . . . . . . . . .

43

with each other and take decisions together. Gradually, the

staff got used to the new system and became increasingly . . . . . . . . . . . . . . . . . . . . . . . . .

44

to its success.

task-oriented

inspiring

directive

decisive

trustworthy

committed

delegate

empowered

organise

supportive

collaborate

hands-on

D

C

31

Exit Test

Photocopiable

© Pearson Education Limited 2000

MARKET LEADER UPPER INTERMEDIATE TEST FILE

© Pearson Education Limited 2001

Name/Class:

On each line is a wrong word. Write the correct word in the space provided.

Choose one word from each box to form five different noun phrases. Use the

phrases to complete the sentences below.

higher

takeover

benefits

home

delivery

devices

labour

health

bid

added

income

services

hostile

saving

groups

55 Directors of the telecommunications company X were on the defensive

yesterday amid rumours of a . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

56 Fewer people will drive to the supermarket every week as

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

expand.

57 Foods are not only marketed on the basis of flavour, many now claim to

have . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . .

58 There is less and less housework for people to do as an increasing number

of . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

come onto the market.

59 The luxury car chauffeuring service which our company is launching is

expected to appeal to . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . .

F

E

32

Exit Test

Photocopiable

© Pearson Education Limited 2000

MARKET LEADER UPPER INTERMEDIATE TEST FILE

© Pearson Education Limited 2001

Name/Class:

Marketing managers’ confidence has fallen to its second lower level

ever relating to the latest marketing trends survey. The proportion

of marketing managers who believes that their planned sales

forecasts will not be achieved had risen from 40 per cent three months ago to

47 per cent. The reason because confidence has declined reflects

a weakness of sales in the past year.

In spring last year, sales growth reached 8.1 per cent comparing this

year it has fallen at 4.8 per cent. However, marketing plans for the coming

year predict that sales growth would reach 7.7 per cent. This ties in with

most economical forecasts which indicate good prospects of revival.

45 . . . . . . . . . . . . . . . . . . . . . . . . . .

46 . . . . . . . . . . . . . . . . . . . . . . . . . .

47 . . . . . . . . . . . . . . . . . . . . . . . . . .

48 . . . . . . . . . . . . . . . . . . . . . . . . . .

49 . . . . . . . . . . . . . . . . . . . . . . . . . .

50 . . . . . . . . . . . . . . . . . . . . . . . . . .

51 . . . . . . . . . . . . . . . . . . . . . . . . . .

52 . . . . . . . . . . . . . . . . . . . . . . . . . .

53 . . . . . . . . . . . . . . . . . . . . . . . . . .

54 . . . . . . . . . . . . . . . . . . . . . . . . . .

Tick all the responses that are acceptable when meeting people you don’t

know well.

60 Do you mind if I use your phone?

a) Yes I do.

b) No, that’s OK.

c) Please go ahead.

61 I’m so sorry – I’ve spilt coffee over your papers.

a) That was rather clumsy of you.

b) Don’t worry about it – they weren’t important.

c) I’m afraid they’re ruined.

62 Would you like to go out for a meal after the meeting?

a) I can’t. I have another engagement.

b) That would be nice, but I’m rather tired after my long flight.

c) Not really. I’m too exhausted.

63 I’ve just heard that my company is reorganising and I’m to lose my job.

a) I’m terribly sorry to hear that.

b) That’s terrific.

c) How awful for you.

64 Thank you for showing me round. I found it really interesting.

a) It’s nothing. I’m just doing my job.

b) I’m glad you enjoyed the visit.

c) You’re welcome.

G

33

Exit Test

Photocopiable

© Pearson Education Limited 2000

MARKET LEADER UPPER INTERMEDIATE TEST FILE

© Pearson Education Limited 2001

Name/Class:

Match the headlines with the first paragraphs of the articles that went with

them.

65

DON’T PUT ALL YOUR EGGS IN ONE BASKET

66

HOW MUCH IS YOUR BOSS WORTH?

67

NO MORE BIG OFFICES

68

SLIGHTLY IMPERFECT

69

ANGELS WITH CAPITALIST FACES

70

CAFFEINE INJECTION TO PERK UP BRANCHES

a)

If you have your eye on that spacious corner office and the reserved

parking space, you had better hurry up. As the ‘virtual workspace’

becomes a reality, the boss’s plush sanctum may go the way of the

dinosaur.

b)

Overpaid and under-performing bosses are the bane of many employees’

lives. In recent years, complaints about top executive pay outpacing that

of lower-paid colleagues has spilt from the work canteen into national

politics.

c)

Millions of people are ridiculously exposed to the equity market without

being aware of it. In spite of few cash savings, and little interest in stocks

and shares per se, nearly 3m of us own shares in our employers through

approved company save-as-you-earn share schemes.

d)

There are few places less relaxing than traditional banks. But Abbey

National thinks it can capitalise on the coffee craze to turn stuffy

branches into cafés where customers can unwind with a cappuccino.

e)

How far can companies combine doing good business with doing good?

The question has become a very live issue over the past week at two

contrasting British organisations. One is the co-operative movement, the

47 member-owned autonomous societies that aim to plough back their

profits into the community; the other is GlaxoSmithKline, which became

the target of a campaign by Oxfam to force drugs companies to make

their products more freely available in the developing world through

lower prices and less rigorous enforcement of patent protection.

f )

The bid to take De Beers private is not the ideal way to resolve the cross-

holding between De Beers and Anglo American. The two should simply

distribute their shares in each other to their investors, allowing them to

determine their exposure to diamonds and general mining, and judge any

offer to take diamonds private. But such a deal had no appeal for the

Oppenheimers or the government of Botswana. Yesterday’s solution may

be the best on offer but it is distinctly second best.

A

34

Exit Test

Photocopiable

© Pearson Education Limited 2000

MARKET LEADER UPPER INTERMEDIATE TEST FILE

© Pearson Education Limited 2001

Name/Class:

Grammar

Use of English

Reading

Functions

Reading

Writing

Speaking

Read the text ‘Hewlett’s rich legacy’. Some parts of the text have been taken

out. These extracts are listed below the article. Complete each gap with the

appropriate extract.

a) that slowed decision-making

b) upon the inventiveness of knowledge workers

c) but also for innovation in business management

d) as Hewlett said in 1982

e) by maintaining direct interaction with employees

f ) After a slow start in personal computers

g) and encourage the sharing of innovative ideas

h) known as the HP way

i) like many entrepreneurs

j) which has since become a basic principle of good management

B

35

Exit Test

Photocopiable

© Pearson Education Limited 2000

MARKET LEADER UPPER INTERMEDIATE TEST FILE

© Pearson Education Limited 2001

Name/Class:

The death on 12 January 2001, of Bill Hewlett, co-

founder of Hewlett-Packard, served as a reminder

that the Silicon Valley he helped to create is a centre

not only for technological development

....................................

71

. Hewlett and his business

partner David Packard, who died in 1996, are Silicon

Valley legends.

The management principles of Hewlett and

Packard ....................................

72

have in recent years

been blamed for the company’s lack of competitive

edge. Yet the reality is that Hewlett and Packard

were as much pragmatists as idealists. They were

aware, for example, that in a business whose growth

was dependent ....................................

73

, it was

critical to provide a comfortable working

environment.

The free coffee and soft drinks, the casual dress code

and informalities that have since become signatures

of Silicon Valley companies, originated in a desire to

dispense with distractions, avoid hierarchical

management structures, ....................................

74

.

The role of managers, ....................................

75

, was to

lead, rather than direct. ‘Productivity is the name of

the game and gains in productivity will come only

when better understanding and better relationships

exist between management and the workforce,’ he

said.

Hewlett and Packard also established the

‘management by wandering around’ approach,

....................................

76

. To be sure, they wanted to

have a personal relationship with their workers, as

they had in the early days of the company. But,

....................................

77

, they also aimed to keep in

touch with the operations of the company as it grew.

But ....................................

78

, Hewlett and Packard

seemed to regret in some ways the effects of growth

on their company. They attempted to maintain the

tradition as the workforce expanded.

Moreover, some of Hewlett and Packard’s ideas now

seem dated. They were determined, for example, not

to single out individual employees or divisions for

their success. Profit-sharing bonuses were

distributed equally throughout the company.

Similarly, the ‘participatory management’ that

Hewlett and Packard encouraged evolved into a

consensus management style ....................................

79

.

A common thread among Silicon Valley’s leading

companies is the ability to adapt to rapid change,

even when it threatens their core businesses. Thus

HP transformed itself from an instrumentation

company to a computer company in the 1980s and

then into a leading manufacturer of printers.

....................................

80

. It became the leading US

consumer brand in the field.

Hewlett’s rich legacy

From the Financial Times