TECHNICAL SUPPORT PLANS

TECHNICAL SUPPORT PLANS

Time Period
With yearly fee



Without yearly fee


First year
ALL IS FREE OF CHARGE






Next years
Yearly Fee
Full tech support
Consulting
Upgrades
Full tech support
Consulting
Upgrages

100% of product cost
Free
Free
Free
25$/hour
Free
50% of new version cost

Full tech support includes: troubleshooting and fixing problems
Consulting includes: answering on customerłs questions about software sent by
email, mail, ICQ or phone call
Upgrades includes: sending new version of software and one free installation if
needed

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