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CllAPTER S

is worih pointing out, too, that intensivc correction can be just as inappropriateiy handled during accuracy worlc as during flueucy work. I( often depends on how it is done, and, just as importantly, who it is done to. Correction is a highly personal business and draws, morę than many other classroom interactions, on the rapporf between teacher and students. And as Philip Harmer’s study suggests, different students have differcnt prefercnces.

For all these rcasons, we need to be extremely sensitive about the way we give feedback and the way we correct. This means, for exatnple, not reacting to absolutely evcry mistake that a student makes if this will demotivate that particular student. It means judging just the right moment to correct, taking into account the preferenccs of the group and of individual students. In communicative or flueucy activities, it means deciding if and when to intervene at all, and if we do, what is the best way to do it. Perhaps, too, if we have time, we should talk to our students about feedback and correction and explain to them what we intend to do, and when and why, and then invite their own comments so that we can make a bargain with them (see pagc 77) about this aspect of classroom expcrience.

C2 Feedback during accuracy work

As suggested above, correction is usually madę up of two distinct stagcs. In the first, teachers show students that a mistake has been macie, and in the second, if necessary, they help the students to do something about it. The first set of techniques we need to be aware of, then, is devoted to showing incorrectness. These techniąues are only really bcneficiai for what we are assuming to be languagc ‘slips’ rather than embedded or systematic errors (due to the interlanguage stage the students has reached). When we show incorrectness, we are hoping that the students will be able to correct themsclves once the problem has been pointed out. If they can’1 do this, bowever, we will need to move on to alternative techniąues.

® Showing incorrectness: this can be done in a number of different ways:

1    Repeating. here we can ask the student to repeat what they have said, perhaps by saying Agam? which, coupled with intonation and expression, will indicatc that something isn’t elear.

2    Echoing: this can be a prccise way of pin-pointing an error. We repeat what the student has said, emphasising the part of the utterance that was wrong, e.g. Flight 309 GO to Paris? (said with a ąuestioning intonation) or She SAID me? It is an extremely efficient way of showing incorrectness during accuracy work.

3    Statement and ąuestion: we can, of course, simply say Good try, but that’s not quite right or Do peopie think that’s correct? to indicate that something hasn’t ąuite worked.

4    Expression: when we know our classes well, a simplc facial expression or a gesture (for example, a wobbling hand) may be enough to indicate that something doesn’t ąuite work. This needs to be done with care as the wrong expression or gesture can, in certain circumstances, appear to be mocking or cruel.

5    Hinting. a ąuick way of helping students to activate ruies they already lcnow (but which they have temporarily ‘mislaid’) is to give a ąuiet hint. We might just say the word tense to make them think that perhaps they should have used the past simple rather than the present perfect. We could say countable to make them think about a concord mistake they have madę, or tell to indicate they have chosen the wrong word. This kind of hinting depends upon the students and the teacher sbaring metalanguage (linguistic terins) which, when whispered to students, will help them to correct themselves.

6 Reformulation: a correction technique which iswidely usedboth for accuracy and fluency work is for the teacher to repeat back a correctcd version of what the student has said, refonmilating the sentence, but without making a big issue of it. For example:

student: She said nie I was tatę.

teacher: Oh, so she toldyou you were late, did she?

student: Ohyes, I mean she told me. So I was very unhappy and...

Such reformulation is just a quick reminderof how the language should sound. It does not put the student under pressure, but clearly points the way to futurę correctness. Its chief attribute - in contrast to the other techniąues mentioned above - is its unobtrusiveness.

In all the procedures above, teachers liopc that students are able to correct themselves once it has been indicated that something is wrong. However, where students do not know or understand what the problem is (and so cannot be expected to resolve it), the teacher will want to help the students to get it right.

®    Getting it right: if students are unable to correct themselves or respond to reformulation,

we need lo focus on the correct version in morę detail. We can say the correct version, emphasising the part where there is a problem {e.g. Flight309 GOES to Paris) befbre saying the sentence normally (e.g. Flight 309goes to Paris), or we can say the incorrect part correctly (e.g. Not ‘go’. Listen, 'goes’). If necessary, we can explain the grammar (e.g. We say Igo, you go, we go, but for hc, sheor it, we say ‘goes’. Foracample, ‘He goes to Paris’ or 'Flight 309goes to Paris’), or the lexical issue, (e.g. We use }uvenile crime’ when we talk about crime committed by children; a ‘childish crime’ is an act that is silly because it’s like the sort of thinga child would do). We will then ask the student to repeat the utterance correctly.

We can also ask students to help or correct each other. This works well where there is a genuinely cooperative atmosphere; the idea of the group helping all of its members is a powerful concept. Nevertheless, it can go horribly wrong where the error-making indi vidual feels belittled by the process, thinking that they are the only one who doesn’t know the grammar or yocabulary. We need to be exceptiona!ly sensitive here, only encouraging the techniąue where it does not undermine such students. As we have said above, it is worth asking students for their opinions about which techniąues they personally feel comfortable with.

Feedback during fiuency work

The way in which we respond to students when they speak in a fluency activity will have a significant bearing not only on how well they perform at the time but also on how they behave in fluency activities in the futurę. We need to respond to the content, and not just to the language form; we need to be able to untangle problems which our students have encountered or are encountering, but we may well dccide lo do this after the event, not during it. Our tolerance of error in fluency sessions will be much greater than it is during morę controlled sessions. Nevertheless, there are times when we may wish to intervene during fluency activities (especially in the light of students’ preferences - sce above), just as there are ways we can respond to our students once such activities are over.

•    Gentle correction: if communication breaks down completely during a fluency'activity, we

may well have to intervene. If our students can’l think of what to say, we may want to prompt


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