13 9

13 9



Integration activities that rebułld relationship:

•    revealingour demands, in other words, we should tell an interlocutor what disturbs us and what we need

•    asking an interlocutor for revealing his/her demands,

•    expressing verbal and non-verbal approval and support, in other words, showing that we agree with an interlocutor, for instance by nodding

•    emphasizing the importance of Cooperation for sake of both businesses,

•    taking responsibility for making a conflict


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