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EfFective communication is the base of successful negotiation...

The way we communicate with the others influences the desire of people to spend time with us, share their problems and happiness.

Some ways of formulating opinions may cause difficulties in communication. Unskillful communication worsens the relations with others. causes negative feelings of interlocutors (anger, irritation, fur)-, bitterness etc.). Sometimes we are not aware of the mistakes we make while lalking to others.

Verbal communication

Verbal communication means transferring information by using words. The main role is played by factors such as:

•    accent (the research proved that it is morę important than the content of the message!)

•    the level ofspeechs fluency (it proves competency and being responsible)

•    content of the message (it depends on authority and interpersonal relationships based on acquired cultural system).