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i 1 Women’s ideas are taken as seriously as men’s ideas.
| 2 The way you speak and act reflects your lack of confidence. % 3 You might come across as apologetic if you smile a lot.
4 Smiling while making a serious point is useful because it makes you morę likeable.
5 Women often make the mistake of agreeing too willingly.
6 You gain credibility if you don’t take sides before'it is your turn to speak.
7 You can ensure others pay attention to what you are saying by using disclaimers and diminishers.
8 The first step to improving your communication skills is to admit you have weakpoints.
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