07 (17)

L J

thc tcchnician investigate first?

C The monitor was damaged during clcaning.

% The video connector has been disabled.

C The Computer requircs two monitors lor vidco.

C The video drivcrs necd to be updatcd.

Dl

24 A junior tcchnician finds prcventive maintenance verv boring and would prefer to fix real problems.T what is thc most important reason for the company that thc preventive maintenance be done?

^ It is important to train the junior technicians to become good technicians by giving them th * preventive maintenance duties.

C Preventive maintenance hclps to protcct the Computer eąuipment against futurę problems.

C Preventive maintenance allows the 1T department to regularly monitor the contents of user hard d ensure Computer use policies are being followed.

C Prcventivc maintenance enables the 1T manager to check on the location and State of the computfc

r*₂ A user on the network needs to be ablc to add and remove files in a shared folder on an NTFS-formatl 5    servcr. Users should nevcr be allowed to assume ownership of the shared folder. Which pennission sh

administrator assign to the user?

#    modify C cxecute C read

C write

BE

26 After information has been gathered from a user about the failure of a printer, w hich two actions shou performed? (Choose two.) r Change thc communication cable.

% Ensure all cables are connected correetly.

I^- Reinstall the print driver.

#    Clear any type of paper jams.

I™ Clear the printer queue.

Look for any type of upgrade on the wcb.

\El What precaution should a tcchnician take w hen checking a dot matrix printer that suddenly stops fune 7 C Avoid thc fuser unit, which can become hot.

C Avoid thc corona wire, which can retain a high voltagc.

% Avoid the print head, which can become hot.

C Avoid thc platen, which can retain a high voltage.

DE

28 A user wants to upgrade the video adapter in a Computer. What is the first issuc the user should consćl