This research project is my original work and has not been submitted for examination to any other university.
Signed_ Datę
GEORGE OTIENO OSEWE D61/61497/2011
This research project has been submitted for examination with my approval as the University Supervisor.
Signed_ Datę
DR. JUSTUS MUNYOKI SENIOR LECTURER SCHOOL OF BUSINESS,
UNIYERSITY OF NAIROBI