Wordlist
Single or double? improve work skills
Unit 2 Power for life
How far is it, and how do we get there? work to tight deadlines
Business and business organisation
At tourist information deal with (phrasal verb)
employ (verb) /im plTi/
Can you help us? We d like a map of the handle (verb) / h ndl/
found (verb) /faÅnd/
city. in charge of
market (noun) / mQ kit/
Can you give us some information involved in
market leader (noun) / mQ kit li dYr/
about & ? object (noun) / Rbd ikt/
be organised into
Do you have a bus timetable? objective (noun) /Yb d ektiv/
produce (verb) /prY dju s/
Thanks for your help. be responsible for
sell (verb) /sel/
have responsibility for
share (noun) /ƒeYr/
Getting there
take care of
turnover (noun) / t n YÅvYr/
We want to get to (+ name of place).
task (noun) /tQ sk/
worldwide (adv) / w ld waid/
Where does the bus leave from, please?
work (noun) /w k/
Where do we buy the tickets?
big business
You don t need to get a ticket in advance.
business card (noun) / biznis kQ d/
Presenting 1: Welcoming visitors
You can pay on the bus.
business sector (noun) / biznis sektYr/
Hello and welcome to everyone.
core business
My name s (+ your name), and I work in
Music, theatre, dance and opera
do business
[sales/marketing, etc.].
Performing arts (general)
global business
I d like to give you a short introduction
design (noun) /di zain/
talk business
to &
lighting (noun) / laitiK/
travel on business
To begin then, I want first of all to &
performance (noun) /pY fT mYnts/
That s all I want to say about &
production (noun) /prY d kƒYn/
Telephoning 1: Getting through / Leaving a
Right, now I want to go on to the second
message
Music
part &
Leaving a message
composition (noun) / kRmpY ziƒYn/
Does anyone have any questions?
You ve reached the voicemail of (+ name
concert (noun) / kRnsYt/
Thank you for listening.
of person).
conductor (noun) /kYn d ktYr/
Now I m going to hand over to (+ name of
Please leave a message and I ll call you
orchestra (noun) / T kistrY/
person).
back as soon as I can.
Theatre
Getting through
actress (noun) / ktrYs/ Unit 6 Tourist attraction
I d like to speak to (+ name of person),
costume (noun) / kRstju m/
Health and feeling ill
please. Is [he/she] there?
director (noun) /di rektYr/
Feeling unwell
I ll put you through.
playwright (noun) / pleirait/
Are you all right?
One moment, please.
Dance No, actually I don t feel very well.
The person called is not available
ballerina (noun) / b lYr i nY/ You do look pale.
Would you like to leave a message?
ballet (noun) / b lei/ Is there anything I can do?
I need to talk to [him/her] personally.
choreographer (noun) / kRri R rYfYr/ No thanks, maybe I ll go home early
Perhaps [he/she] could call me.
contemporary (adj) /kYn tempYrYri/ today.
Can I leave you my number?
like (verb) /laik/ Fixing an appointment to see a doctor
Waiting on line
love (verb) /l v/ I d like an appointment, please.
We are experiencing a high call load at
quite like Can I have your name?
the current time.
really like Can you come at [10.30/11.15, etc.]?
Please hold.
not be very keen on
At the doctor s
An operator will be with you as soon as
can t stand
I have an appointment with the doctor at
one becomes available.
don t really like
[10.30/11.15, etc.].
hate (verb) /heit/
Can you fill in this form, please?
Unit 3 Edinburgh the festival city
Do you need my insurance details?
Unit 5 Job swap
Arriving in a place you don t know
Back at work
At left luggage
Jobs and personal development
Are you better now?
Excuse me, can we leave our bags here?
achieve targets
Yes, I m much better, thanks.
We ve got a [backpack/suitcase, etc.].
build relationships
Good. We ve missed you. Welcome back.
contribute ideas
At the accommodation bureau
cope with pressure
We ve just arrived and we d like a bed and
develop confidence
breakfast for [two/three, etc.] nights.
English365 Student s Book 2 © Cambridge University Press 2005
Wordlist 1
Tourist attractions and accommodation Social opening interesting (adj) / intrYstiK/
cuisine (noun) /kwiz i n/ I hope all is well with you. terrible (adj) / terYbl/
culture (noun) / k ltƒYr/ How s it going? wonderful (adj) / w ndYfYl/
environment (noun) /in vaiYrYnmYnt/ worrying (adj) / w riiK/
Reason for writing
scenery (noun) / si nYri/
I am writing regarding [the meeting / the
Unit 11 Making money
sights (plural noun) /saits/
Thailand project, etc.].
Finance and investments
wilderness (noun) / wildYnYs/
About [the meeting / next week / your
assets (plural noun) / sets/
wildlife (noun) / waildlaif/
party, etc.].
bond (noun) /bRnd/
Types of accommodation
Requesting
commercial property
bed and breakfast (noun) / bed Yn
I should be grateful if you could email
dividend (noun) / dividend/
brekfYst/
me &
interest rate (noun) / intrest reit/
campsite (noun) / k mpsait/
Send me (& ) when you can.
investment (noun) /in vestmYnt/
caravan (noun) / k rYv n/
Offering help
mortgage (noun) / mT id /
farmhouse (noun) / fQ mhaÅs/
Please do not hesitate to call me if I can
property (noun) / prRpYti/
guest house (noun) / est haÅs/
be of any assistance.
share (noun) /ƒeYr/
hotel (noun) /hYÅ tel/
If you need anything else, tell me.
shareholder (noun) / ƒeY hYÅldYr/
house swap (noun) / haÅs swRp/
Ending
self-catering accommodation
Meetings 1: Asking for and giving opinions
I look forward to hearing from you.
villa (noun) / vilY/
Asking for opinions
That s all.
youth hostel (noun) /ju ¸ hRstYl/
What about & ?
What do you think & ?
Unit 9 Here is the news
Unit 8 Globalisation
What s your opinion on & ?
Talking about news
Trade and the economy
Agreeing
Breaking news
borrow (verb) / bRrYÅ/
Absolutely.
Oh no! Have you seen this?
debt (noun) /det/
I agree that &
What s happened?
export (noun) / ekspT t/
I agree with you.
There s been a bad crash.
import (noun) / impT t/
That s true.
That s awful. Where?
inflation (noun) /in fleiƒYn/
Yes &
Is it really news?
interest rate (noun) / intrest reit/
You re probably right.
Look at this!
lend (verb) /lend/
Giving opinions
What was the score?
loan (noun) /lYÅn/
I don t think &
trade (noun) /treid/
News at work
I think &
Have you heard that (+ name of person) is
develop (verb) /di velYp/
In my opinion &
leaving?
developed (adj) /di velYpt/
My view is &
Really? How do you know that?
developing country
Disagreeing
economic (adj) / i kY nRmik/
A newspaper article
Actually, I don t agree.
economical (adj) / i kY nRmikYl/
There was a good article in yesterday s
But &
economy (noun) /i kRnYmi/
paper.
I m not sure about that.
environment (noun) /in vaiYrYnmYnt/
What was it about?
I see what you mean but &
environmental (adj) /in vaiYrYn mentYl/
Did you see it?
Yes, but &
environmentally friendly
I ll look forward to reading it.
export (noun and verb) / ekspT t/ (n.)
Unit 12 Ecotourism
Newspapers and news stories
/ik spT t/ (v.)
books (plural noun) /bÅks/ Getting directions
exporter (noun) /ik spT tYr/
business news / biznis nju z/ By car
interest (noun) / intrYst/
cinema (noun) / sinYmY/ Is this the right road to & ?
interesting (adj) / intrYstiK/
fashion (noun) / f ƒYn/ Go straight on to the roundabout.
invest (verb) /in vest/
home news / hYÅm nju z/ Turn right/left.
investment (noun) /in vestmYnt/
international news /intY n ƒYnYl nju z/ It s on the right/left.
investor (noun) /in vestYr/
personal finance You can t go wrong.
multinational (adj) / m lti n ƒYnYl/
sport (noun) /spT t/
Where is it?
national (adj) / n ƒYnYl/
travel (noun) / tr vYl/
I think I m lost. Can you tell me where (& )
political (adj) /pY litikYl/
women (plural noun) / wimin/
is?
politician (noun) / pRli tiƒYn/
Adjectives describing news stories I m sorry, I m not from here.
politics (noun) / pRlYtiks/
boring (adj) / bT riK/ OK, thanks. I ll ask someone else.
Emails 1: Formal and informal writing
disappointing (adj) / disY pTintiK/ I can see it. It s just over there.
Starting an email
excellent (adj) / eksYlYnt/
Dear (+ name)
exciting (adj) /ik saitiK/
Hi (+ name)
2 Wordlist
English365 Student s Book 2 © Cambridge University Press 2005
Understanding the map standard of service Houses and homes
Excuse me. Can you show me where we tailor a service The rooms in your house
are? cellar (noun) / selYr/
Telephoning 2: Making and changing
We re here. Where do you want to go? dining room (noun) / dainiK ru m/
arrangements
Do you know where it is? garage (noun) / rQ /
Referring to last contact
It s not far. I ll show you. I m going that guest bedroom (noun) / est bedru m/
I sent you an email about &
way. hall (noun) /hT l/
We spoke on the phone [yesterday / last
kitchen (noun) / kitƒin/
Getting around a big building
week, etc.]
lounge/living room/sitting room (noun)
Sorry to bother you.
Suggesting a meeting
/ laÅnd / liviK ru m/ sitiK ru m/
This is [the fifth floor / the second floor,
I d like to have a meeting soon, if
play room (noun) / plei ru m/
etc.] isn t it?
possible.
study (noun) / st di/
Where do you want to be?
Can we meet sometime [next week /
terrace (noun) / teris/
I m looking for &
tomorrow, etc.]?
utility room (noun)
Environment
Fixing a time
Home features
protect (verb) /prY tekt/
What day would suit you?
curtains (plural noun) / k tYnz/
recycle (verb) / ri saikl/
When would be a good time to meet?
door (noun) /dT r/
reduce (verb) /ri dju s/
Confirming
floor (noun) /flT r/
save (verb) /seiv/
I ll send an email to confirm.
garden (noun) / Q dYn/
share (verb) /ƒeYr/
Good, we agreed [Thursday at 10 / Friday
heating (noun) / hi tiK/
support (verb) /sY pT t/
at 3, etc.].
picture (noun) / piktƒYr/
switch off ( phrasal verb)
Changing an arrangement
roof (noun) /ru f/
use (verb) /ju z/
Unfortunately, I ve got a problem now.
staircase (noun) / steYkeis/
energy consumption
Explaining the reason
shelves (plural noun) /ƒelvz/
farming (noun) / fQ miK/
I m afraid I have to be out of the office.
fossil fuel (noun) / fQsYl fju Yl/ Jobs in the home
Finding a new time
global warming (noun) / lYÅbYl wT miK/ clear the table
Could we meet [tomorrow / on Tuesday,
infrastructure (noun) / infrY str ktƒYr/ do the housework
etc.] instead?
the natural environment do the ironing
If we say [Tuesday / Thursday, etc.], is that
pollution (noun) /pY lu ƒYn/ do the washing
all right with you?
do the washing-up
Unit 14 The customer is always
Apologising
make the bed
right
I hope it s not a problem for you.
put out the rubbish
Customer service
put things away
Unit 15 An interesting place to live
cheap (adj) /tƒi p/
lay the table
low cost (adj) Visiting someone s home for dinner
take the dog for a walk
expensive (adj) /ik spentsiv/ Welcome
Unit 17 RoboDog
costly (adj) / kRstli/ Hello, nice to see you.
pricey (adj) / praisi/ I m sorry we re a bit late.
Technology and gadgets
great (adj) / reit/ No, not at all. Perfect timing.
What colour is it?
exceptional (adj) /ik sepƒYnYl/ Let me take your coats.
How high/tall is it?
five star How long is it?
Two small gifts
individual (adj) / indi vid uYl/ How wide is it?
Did you have any problems finding us?
personal (adj) / p sYnYl/ How much does it weigh?
Here, we ve brought you [some flowers /
poor (adj) /pT r/ How much does it cost?
some chocolates, etc.].
below standard What s this called?
Oh, that wasn t necessary but thank
unsatisfactory (adj) / n s tis f ktYri/ What does it do?
you.
rapid (adj) / r pid/ What memory does it have?
I hope you like [chocolates, etc.].
fast (adj) /fQ st/ Can you explain that to me again?
The home
quick (adj) /kwik/ What sort of computer do I need to run
What a beautiful house.
this?
at your service
Have you lived here long?
What batteries does it take?
offer a service
You have some lovely &
range of services
Emails 2: Handling customer enquiries
Saying goodbye
service agreement (noun) / s vis
Giving good news
It s been a wonderful evening.
Y ri mYnt/
I m pleased to tell you that &
Thank you for having us.
service charge (noun) / s vis tƒQ d /
We have good news about &
Not at all. It was our pleasure.
service sector (noun) / s vis sektYr/
The meal was delicious. Thank you.
Giving bad news
service station (noun) / s vis steiƒYn/
Don t mention it.
I am sorry to tell you &
Unfortunately &
Wordlist 3
English365 Student s Book 2 © Cambridge University Press 2005
Giving assurances Giving advice about hotels
Unit 20 How the rich travel
I can assure you that & Do you think I need to book a hotel
Sales and selling
We are confident that & before I go?
advertising (noun) / dvYtaiziK/
I think so, yes.
Saying sorry
cold call (noun) / kYÅld kT l/
I think you should book somewhere on
I would like to apologise for &
commission (noun) /kY miƒYn/
the internet.
Please accept my apologies for &
mailing (noun) / meiliK/
Why don t you talk to our travel
market research (noun) / mQ kit ri s tƒ/
Giving reasons
department first?
promotion (noun) /prY mYŃYn/
The reason for this &
Shopping problems
sales forecast (noun) / seilz fT kQ st/
This is/was due to &
Do you know anywhere which sells & ?
soft selling (noun) / sRft seliK/
Expressing urgency
Probably the best place to look is (+ name
up-market (adj) / p mQ kit/
It is very important that &
of shop).
break into (phrasal verb)
We must &
You might find something in &
come down (phrasal verb)
Try (+ name of shop).
Unit 18 Learning styles
give away (phrasal verb)
Asking for and giving help keep down (phrasal verb)
Film and cinema
Technical problems look through (phrasal verb)
action and adventure
Excuse me. Can you help me? put up (phrasal verb)
cartoon (noun) /kQ tu n/
What does this mean exactly? sell out (phrasal verb)
comedy (noun) / kRmYdi/
Let me see. take off (phrasal verb)
crime (noun) /kraim/
There s a technical problem with &
fantasy (noun) / f ntYsi/
Meetings 2: Leading a meeting
Can I access the intranet/internet?
horror (noun) / hRrYr/
Opening a meeting
musical (noun) / mju zikYl/
Lost or stolen?
Shall we get started?
romance (noun) /rYÅ m nts/
Oh no! I think I ve lost my [bag/wallet, etc.].
Does everyone have a copy of the agenda?
science fiction (noun) / saiYnts fikƒYn/
Where did you last see it?
Our objective today is to &
thriller (noun) / ¸rilYr/
Shall I call the police?
We need to discuss &
war (noun) /wT r/
Using equipment What do you think?
western (noun) / westYn/
I need to make a photocopy of this.
Controlling a meeting
actor (noun) / ktYr/
Can I use this machine?
Thanks for that.
actress (noun) / ktrYs/
No problem.
So you want to &
cast (noun) /kQ st/
Do you know how to use it?
If I understand correctly, you think &
character (noun) / k rYktYr/
Could you show me how to & ?
Sorry to interrupt &
direct (verb) /di rekt/
I ll ask someone to show you.
Can you let (+ name of person) finish?
ending (noun) / endiK/
Getting information
Closing a meeting
entertaining (adj) / entY teiniK/
Have you got (+ name of person) s phone
So we ve decided to &
play the role of
number?
Can we agree to &
plot (noun) /plRt/
Shall I give [him/her] a quick call?
Could you & ?
be set in [Japan/France, etc.]
Can we fix a date for the next meeting?
Learning a language
subtitles (plural noun) / s b taitlz/
Are there any further points?
dictionary (noun) / dikƒYnYri/
violent (adj) / vaiYlYnt/
I think we can finish there.
have a good memory for something
Unit 23 Managing people
knowledge (noun) / nRlid /
Unit 21 Great cinema
make a mistake
Managing people
Recommendations and advice
mean (verb) /mi n/
appraisal (noun) /Y preizYl/
Suggesting entertainment
opposite (noun) / RpYzit/
company policy
I have to take some clients out. Any ideas?
pronunciation (noun) /prY n ntsi eiƒYn/
downsize (verb) / daÅn saiz/
I would take them to &
read (verb) /ri d/
early retirement
It would be a good idea to book in
record (verb) /ri kT d/
lay off (phrasal verb)
advance.
remake (verb) / ri meik/
pension (noun) / pentƒYn/
Thanks for the tip.
remember (verb) /ri membYr/
personnel = human resources (noun)
Recommending restaurants
remind (verb) /ri maind/
/ p sY nel/ / hju mYn ri zT siz/
Can you recommend a good
revise (verb) /ri vaiz/
recruit (verb) /ri kru t/
[Chinese/Indian/Japanese, etc.] restaurant?
skill (noun) /skil/
salary (noun) / s lYri/
I think the best one is (+ name of
study (verb) / st di/
skills (plural noun) /skilz/
restaurant).
translation (noun) /tr nz leiƒYn/
staff development
What do you think of (+ name of
translate (verb) /tr nz leit/
taking on new employees = recruitment
restaurant)?
vocabulary (noun) /vYÅ k bjYlYri/
trade union (noun) / treid ju njYn/
I m not sure about that one.
word family (noun) / w d f mYli/
train (verb) /trein/
4 Wordlist
English365 Student s Book 2 © Cambridge University Press 2005
unemployment (noun) / nim plTimYnt/ resolve a conflict It sounds delicious.
voluntary redundancy solve a problem I ll try it.
working conditions
Complimenting the chef
Unit 26 Intelligent skis
works council (noun) / w ks kauntsYl/
That was very good. You have an excellent
Products
chef.
Emails 3: Making travel arrangements
badly built
the flight s booked for (+ date and time) Explaining the name of a local dish
well constructed
We re staying at the (+ name of hotel). What s it called?
heavy (adj) / hevi/
Could you get a driver to pick us up when We call it &
light (adj) /lait/
we arrive?
Describing how something is cooked
narrow (adj) / n rYÅ/
I d like to book [a single room / a double
I d love to know the recipe.
wide (adj) /waid/
room, etc.].
I make it with &
standard (adj) / st ndYd/
Please let me know the price for this.
The most important thing is to &
tailor-made (adj) / teilY meid/
tough (adj) /t f/
Unit 24 Social issues Food and cooking
weak (adj) /wi k/
Cooking method
Receiving international colleagues
simple (adj) / simpl/
bake (verb) /beik/
Welcome
sophisticated (adj) /sY fistikeitid/
barbecue (verb) / bQ bikju /
Welcome to &
old-fashioned (adj) / YÅld f ƒYnd/
boil (verb) /bTil/
Hope you enjoy your stay.
state of the art (adj)
fry (verb) /frai/
I m really looking forward to working
massive (adj) / m siv/
grill (verb) / ril/
with you.
tiny (adj) / taini/
microwave (verb) / maikrYÅweiv/
Did you have a good trip?
allow/enable (verb) /Y laÅ/i neibl/
poach (verb) /pYÅtƒ/
Security
be designed/perfect for
raw (adj) /rT /
You need to fill in your details here.
ensure/guarantee (verb) /in ƒT / rYn ti /
roast (verb) /rYÅst/
You have to wear this badge all the time.
it comes with/includes &
steam (verb) /sti m/
Work space
It s possible to/You can &
Adjectives about food
This is your office.
simple to operate/user-friendly
medium (adj) / mi diYm/
I hope you don t mind sharing.
off (adj) /Rf/
Telephoning 3: Handling complaints
Not at all. I m used to it!
over-cooked (adj) / YÅvY kÅkt/
Apologise
You can use this computer.
rare (adj) /reYr/
I m very sorry about that.
Do I need a password?
rich (adj) /ritƒ/
I really do apologise.
How about the phone?
ripe (adj) /raip/
Sorry about the delay.
Just press [1/9, etc.] for an outside line.
salty (adj) / sT lti/
Sorry again.
Outside work
savoury (adj) / seivYri/
Confirm details of problem
This is my home number in case you need
sour (adj) /saÅYr/
Let me check. You said & ?
anything in the evening.
spicy (adj) / spaisi/
I wouldn t disturb you at home. Promise to investigate
sweet (adj) /swi t/
No, feel free. I ll check with &
tender (adj) / tendYr/
You can always reach me at home or on I ll get back to you.
my mobile.
Unit 29 Life coaching
Give reason for a problem
That s very kind. I hope I won t have to.
There was [a computer error / a technical
Changes and trends
problem / an administrative error, etc.].
fall (verb) /fT l/
Social problems and solutions
We had a lot of problems with &
grow (verb) / rYÅ/
begging (noun) / be iK/
reduce (verb) /ri dju s/
car crime (noun) / kQ kraim/ Offer a solution
rise (verb) /raiz/
ethnic violence We ve dispatched another &
football hooliganism We ll finish things by &
due to / a result of
homelessness (noun) / hYÅmlYsnYs/
lead to / result in
Check customer is happy
poverty (noun) / pRvYti/
Is that OK?
Presenting 2: Handling questions effectively
street crime (noun) / stri t kraim/
Refer to next contact
Does anyone have any questions?
theft (noun) /¸eft/
We ll talk [tomorrow / next week, etc.].
If there are no more questions, I d like to
unemployment (noun) / nim plTimYnt/
go to the next point.
vandalism (noun) / v ndYlizYm/
Unit 27 You are what you eat
Does that answer your question?
get worse
Food talk
It s an important question.
find a solution
Understanding the menu
Right, if there are no more questions, I ll
improve the situation
What exactly is (+ name of dish)?
finish there.
make the situation worse
How is it cooked?
make things better
Wordlist 5
English365 Student s Book 2 © Cambridge University Press 2005
Getting away quickly
Unit 30 Work or lifestyle?
Have a nice weekend everybody.
Continuous learning
Can I just & before you go?
advertise (verb) / dvYtaiz/
Can we leave it until [Monday/tomorrow,
commission (noun) /kY miƒYn/
etc.]?
competitive (adj) /kYm petitiv/
Sorry. I really have to go.
narrow (adj) / n rYÅ/
Give me a call
responsibility (noun) /ri spRntsY bilYti/
I have to go now.
save (verb) /seiv/
Call me [tomorrow / next week, etc.].
tailor-made (adj) / teilY meid/
I will. I ll give you a call [tomorrow / on
tiny (adj) / taini/
Monday, etc.].
Saying goodbye
Until the next time
Getting away
I ve just come to say goodbye. I m leaving
Right, I think I should be going.
now.
Already? It s only [8.30/9 o clock, etc.].
OK, well it was really good to see you
Sorry, I really must be going.
again.
It s a real pity.
It was great working with you, as always.
I d love to stay but I really have to go.
Take care.
Hopefully see you [next year / at the
conference, etc.].
Until then. Bye.
6 Wordlist English365 Student s Book 2 © Cambridge University Press 2005
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