Telephone calls tourism

background image

Grand Hotel Receptionist
Answer the phone & offer help.

Say your name & ask to
change your reservation

Reply & ask about new dates

Answer the questions

Caller

Receiver

Sunset Holidays
Answer and offer help

Say you want to confirm your
reservation

Ask about name & dates

Answer the questions

Confirm dates

Telephone conversation: reservation & confirmation

eslflow.com

Call the Grand Hotel

Call Sunset Holidays


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