5 10 18

5 10 18



e conditions of an effective argumentation

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io not crltTcrse competition

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. Suggestion.

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tep into partner s situation.

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18. Looking for real reasons for partner's behavior

When you do not understand what causes the other party’s behavior, look for real reasons, ask: ‘why?’, ‘why not?’, are there other reasons?’, ‘what is the cause?’ etc.


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