5 10 9
r
Lrerfl.nł
ĘMiEwzsmń
a! Tirst impression
ood recogrution rawmg attention to yourselt betore starting persuasion.
n your ar
ave obtain
en o ner.
ocustng on a partner.
vismg and assisting.
Ask as many questions as possible to obtain Information, explain doubts, encourage the other party to speak. Convincing by using guestions is a very effective way of arguing.
eroai ano non-verbai encouragementto spea uggestion.
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