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Sandorf & Bassett

records specific information on the terminator in the comments section of the control chart, thereby linking the OCAP and the control chart (see FigurÄ™ 2).

OCAP Construction and Implementation

The driving force for implementing statistical process control within Philips is the shop-floor team, called the process action team (PAT). Each fabrication facility has 20 to 30 of these cross-functional teams-one for each major piece of eÄ…uipment or process step. PAT membership usually includes an engineer, at least one operator, a production superasor, and an equipment maintenance representative. PATs are chartered and empowered to drive continuous improvement at their respective operations, using Ä…uality tools. PATs design control charts, calculate control limits, and construct the accompanying OCAPs.

PATs have discovered that focused brainstorming, particularly in conjunction with the cause-and-effect diagram, is effective in starting OCAP construction. Potential OCAP activators are typically used as the effects, and the brainstormed causes are translated into checkpoints in the OCAP flow.

When designing an OCAP, the goal is to make the flow efficient and easy to follow. Efficiency is achieved by the order in which the checkpoints appear in the OCAP. The morÄ™ checkpoints the point plotter must investigate, the longer he or she stays in the OCAP process and the longer the

Signetics

Form B: Action record for control chart

Sample

No.

Term

No.

OCAP terminator comment

Other comments

Badge/ first name

DatÄ™

FigurÄ™ 2. Section in Control Chart for OCAP Terminator Comments.


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